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Travelport and Iberia Airlines Deliver NDC Content and Servicing for Agents on Travelport+
Travelport and Iberia Líneas Aéreas de España (“Iberia”), Spain's flagship carrier and one of the founding members of the International Airline Group, announced the launch of Iberia’s NDC content and servicing capabilities on the Travelport+ platform. Agents using Travelport+ will be able to view and compare NDC fares and ancillaries from Iberia all in one place, making it easier to identify and book the best options for their travelers. “The addition of Travelport to our NDC program is a milestone in the travel industry’s transformation. With this alliance, we provide a wider range of options for travel agencies using Travelport+ and at the same time, customers will benefit from a greater number of options and an improved experience. Travelport is a trusted technology provider for the travel industry as it evolves into the next generation of travel retailing. It is important for Iberia to partner with technology providers that have proven expertise and can meet our demands for customer-centric innovation,” explained Celia Muñoz Espín, Commercial Strategy and Distribution Director at Iberia. Travelport is also providing its agency customers the capabilities needed to service travelers directly, enabling agents to modify, exchange or cancel Iberia NDC bookings when needed. Travelport’s agency customers in Portugal, the first country where this content is available, can access the complete Iberia NDC solution in Travelport+, with all other markets expected to gain access in the coming weeks. “Available from today, we’re delivering Iberia NDC content and servicing through Travelport+ so that our agency users can shop and manage their clients' flights seamlessly with access to all of Iberia’s dynamic product offerings and ancillaries in one place," said Jason Clarke, Chief Commercial Officer, Travel Partners at Travelport. “We’re accelerating the delivery of complete NDC solutions for our air partners, like Iberia, so that the source of content is not a factor for agencies and travel management companies (TMCs) that need to create modern retailing and servicing experiences for their travelers.”
T-Systems Iberia joins the Smart Destinations Network to promote Sustainable Tourism Model
T-Systems Iberia, division of digitalization services for companies and public administration of Deutsche Telekom, has joined the Network of Smart Tourist Destinations with the aim of facilitating the process of change of tourist destinations towards a more innovative, sustainable and accessible through the application of technology. The tourism industry, according to the latest government forecasts, will account for 12.6% of the national GDP at the end of this year; This data highlights the relevance of improving the competitiveness of a key sector for the country's economy, through technological solutions that adapt to the new context that the sector faces. “ Tourism is the unbeatable showcase to demonstrate the capabilities of the digitalization and innovation processes for Spain. Its importance and international recognition allows us to have a strong industry capable of taking on the great challenges that lie ahead. The integration of public management data must be at the center of tourism decision-making, which is why T-Systems is in a privileged position to help tourist destinations, thanks to our leadership in public management solutions and in the capabilities that new technologies provide us. In this sense, AI and data spaces are going to be crucial to guarantee a sustainable tourism model and to democratize knowledge and technology throughout the entire tourism value chain, from the largest hotel chain, to the smallest establishment that we find in tourist destinations. ”explains Pedro Garibi, Smart & Sustainable Solutions Business Development Manager at T-Systems Iberia. The Network of Smart Tourist Destinations is an initiative of the Secretary of State for Tourism to promote the exchange of experiences and knowledge that contributes to the intelligent development of tourist destinations. Since its constitution in 2019, this network acts as a catalyst for the DTI program for its consolidation and as a key instrument to guarantee Spain's leadership in the design and execution of public tourism policies at the local level. Innovative solutions for sustainable tourist destinations With this new membership, T-Systems makes its Smart Tourism solutions available to the destinations integrated in this network and promotes the change to an intelligent and sustainable tourism model through technology. Among the solutions are the AERO comprehensive destination management platform, which is aligned with the Intelligent Destination Platform (PID) model promoted by SEGITTUR itself, as well as specific applications such as Syrah, the first standardized solution, which combines a technological platform with consulting services that allows checking the alignment of sustainability policies in companies and public institutions with the specific sustainability strategies of each organization. T-Systems also has solutions to communicate and provide high-value services to the tourism ecosystem (companies, managers and the tourists themselves), such as state-of-the-art Apps and tourist portals, tools to adequately manage tourist mobility, both for people as well as vehicles, and know at all times the flow of citizens in public spaces to control their capacity or the flow of traffic according to areas and times. In addition, it also contemplates the management of other municipal services such as waste management and street cleaning, public lighting or the management of public buildings to adapt their availability to the number of citizens and tourists who are in the municipality at any given time. Municipalities such as Adeje, in Tenerife, are already using these technologies to promote their Smart Tourist Destination model.
Qatar Airways and Hamad International Airport welcome Iberia to Qatar
Qatar Airways welcomed Iberia’s first non-stop flight to Doha, Qatar from Madrid, Spain. This addition, further cements the Skytrax “Best Airport in the Middle East”, Hamad International Airport (DOH), as a gateway to the world. Iberia’s new daily service complements Qatar Airways’ two daily flights between the capital cities of Spain and Qatar and three daily flights between Barcelona and Doha. These services expand on our commitment to the Spanish market and support our joint ambition to expand the world's largest airline joint business between Qatar Airways, British Airways and Iberia. Through Madrid, London and Doha, the three strategic partners offer unparalleled connectivity to more than 200 destinations in Asia, Australasia, the Middle-East and Africa, with the most efficient transfers through their five-star hubs. Whether travelling from Madrid to Bali, Sydney to Ibiza, Lisbon to Maputo, or Doha to Malaga, the combined networks will provide fast and reliable itineraries to all passengers. “As part of the unique partnership between Qatar Airways, British Airways and Iberia, passengers can enjoy the best service on the ground and in the air, while seamlessly connecting to their favourite destinations. The unique partnership between Qatar Airways, British Airways and Iberia offers more customers even greater flexibility, choice and value, and today’s inaugural flight reinforces Qatar as a destination of choice in the region, and Hamad International Airport as a global gateway.” Passengers transferring through Hamad International Airport are treated to a vast array of offerings that transform the transit experience into a seamless journey. Serving as a diverse lifestyle destination, the airport caters to all passenger profiles, ensuring a personalised and enjoyable visit. Offering a plethora of dining and shopping options to numerous spaces for relaxation, including lounges, hotels, and sleeping pods, the airport is designed to exceed expectations. Adding to the allure are unique experiences such as the ORCHARD, the airport’s stunning indoor tropical garden, and captivating art installations. Hamad International Airport not only connects destinations but crafts an immersive and memorable travel experience for every traveler passing through its gates. Passengers can also turn one holiday into two, availing themselves of incredible stopover packages to Qatar, the perfect destination for a taste of local culture, desert adventures, world-class shopping, fine dining, and much more. Stopover packages include tours for passengers with over four-hour layovers or even overnight stays from one to four nights. Qatar Airways Chief Commercial Officer, Thierry Antinori, said: “With the launch of Iberia flights, our valued customers including corporates and trade partners, can capitalise on the additional capacity between Madrid and Doha. The schedules complement each other and provide unparalleled access to hundreds of destinations across both networks. The partnership also offers members of the airlines’ loyalty programmes the benefit of a common currency - Avios. Members of Qatar Airways Privilege Club, Iberia Plus and British Airways Executive Club are able to collect and spend Avios on flights with all three airlines. Qatar Airways, Iberia now jointly offer three daily flights between the Spanish and Qatari capital cities, further strengthening the long-standing cooperation between IAG, Iberia’s parent company, and the Qatar Airways Group. Iberia will also join and significantly expand the existing strategic alliance between British Airways and Qatar Airways, with the three carriers operating the largest airline joint business in the world, connecting customers to more than 200 destinations in 70 countries.
Iberia joins British Airways and Qatar Airways to expand the world’s largest airline joint business
Qatar Airways, British Airways, and Iberia, the national carriers of Qatar, the United Kingdom, and Spain are joining forces. Together, Qatar Airways and British Airways already operate the world’s largest airline joint business covering more than 60 countries. Beginning in July, Iberia is joining the partnership in a move that will transform connectivity for global travellers. As a result of the joint business, Iberia will add a new daily service from its hub, Madrid Barajas International Airport, flights to Hamad International Airport (voted Best Airport in the Middle East for the 9th consecutive year by Skytrax), starting 11 December 2023. Passengers will be able to connect to more than 200 destinations through the three global airlines. Together, Iberia’s and Qatar Airways’ expanded service will operate three times daily on the route, providing unrivalled connectivity between the Iberian Peninsula and key markets in the Middle East, Africa, Asia, and Australia. Iberia will operate the Airbus A330-200, with 288 seats in Business and Economy cabins. The partnership’s expansion provides customers with more options than ever from a wide geographic range of destinations, flight schedules, fares, and seamless connectivity via Doha, London, and Madrid, as well as a larger selection of award-winning products, including Qatar Airways’ Qsuite, Iberia’s Business Class, and British Airways’ Club Suite. Whether for leisure or business, travellers from Spain and Portugal will be able to connect to a fantastic range of new destinations. Relaxing in the Maldives and Seychelles, adventuring in Tanzania and Nepal, cultural holidays in India and Oman, shopping in Singapore and Thailand, or visiting friends and family in Australia and Hong Kong, all become more reachable with more choices than ever. Furthermore, customers from across the Middle-East, Africa, Asia, and Australia can enjoy seamless travel to Madrid, Lisbon, Ibiza, Malaga, Gran Canaria, and tens of other destinations across Spain and Portugal. Marking a world first, members of British Airways Executive Club, Iberia Plus, and Qatar Airways Privilege Club can collect and spend using their common currency, Avios. Loyalty members are able to transfer Avios between accounts and combine their balances to claim rewards offered by each programme. Qatar Airways Group Chief Executive, His Excellency Akbar Al Baker said: “At Qatar Airways, we believe in connecting travellers to their destinations of choice and our recent enhancement to the highly successful joint business with British Airways, includes the addition of another oneworld member, Iberia. Our passengers will now have more opportunities than ever to connect to different destinations across the British Airways, Iberia, and Qatar Airways’ networks. This collaborative effort comes as part of our commitment to continuously improve the offerings available to our passengers and provide them with the best in the industry.” British Airways' Chairman and CEO, Sean Doyle, said: “Last year we expanded our joint business partnership with Qatar Airways with the addition of 42 countries, and I’m so pleased to see it growing even further as we welcome Iberia on board. We’re committed to offering our customers as much choice as possible, and working so closely with our partners in Madrid and Doha connects British Airways to more than 200 destinations globally.” Iberia CEO, Fernando Candela, commented: “Joining the QJB with Qatar Airways and British Airways is excellent news for our customers. We are really excited about the launch of our Madrid-Doha route. Through QJB hubs in London and Doha, we are building the much-desired bridge between Spain and more than 200 destinations in Asia, Australasia, the Middle-East, and Africa, and offering new opportunities for travelers in both directions. Our country is moving towards a new model of higher-quality tourism and, with the Madrid-Doha launching, we are making a breakthrough.”
Cirium: Iberia most on-time airline in Europe in 2022
Iberia has been named as the European leader for airline on-time performance for 2022 by Cirium, the global aviation analytics leader. The Cirium 2022 On-Time Performance Review is the global gold standard for airline and airport performance and will be published later this week, containing results for all airline categories, more detail and analysis. The past year saw a challenging operational environment across the world, particularly in Europe, with many airlines and airports experiencing delays, disruptions and resource challenges. Despite this climate, many airlines and airports excelled. For the second successive year Delta Airlines was given the Cirium Platinum Award for global operational excellence. This award considers a number of factors including on-time performance, operational complexity and an airline’s ability to limit the impact of flight disruption to its passengers. Alongside Delta’s Cirium Platinum Award, South American carrier Azul Brazilian Airlines was the leader for on-time performance worldwide with the winners in the other global regions being Delta Air Lines in North America, Thai AirAsia for Asia Pacific, Oman Air for the Middle East and Africa, and Azul in Latin America. Japan performed well with low-cost carrier StarFlyer named as the world’s leading low-cost carrier and Haneda the top airport performer globally for on-time departures. Cirium defines an on-time flight as one that arrives within 15 minutes of the scheduled gate arrival. For an airport, it is defined as departing within 15 minutes of its scheduled departure. Jeremy Bowen, Cirium CEO, said: “Ramping back up operations so quickly after an enforced slowdown is not easy to do and the top-ranked airlines in Cirium’s 2022 On-Time Performance Review deserve their recognition for this well-orchestrated achievement. “Congratulations to Delta Air Lines for its excellent performance in Cirium’s 2022 On-Time Performance Review, as well as Iberia for its success in Europe, getting its passengers to their destinations on time as the sector revived during 2022.” During 2022 airlines had difficulty anticipating the sudden recovery in demand. Despite numerous false starts, when the recovery finally came, the industry - including airlines, airports, air navigation providers and other stakeholders - struggled with understaffing and insufficient capacity. Cirium looks forward to continuing to lead the way in monitoring aviation on-time performance in the New Year, as the industry adjusts to new post-pandemic norms. The company’s data is designed to provide industry stakeholders with an independent, third-party perspective, based on the widest and deepest pool of data collected and curated from more than 600 sources of real-time flight information. These include the airlines themselves, airports, global distribution systems, positional data, civil aviation authorities, air navigation service providers, proprietary data partnerships and the internet. Cirium’s on-time performance data, furthermore, is backed by a completely independent board of advisors, comprised of industry experts with an unbiased view of the aviation sector. The board’s oversight ensures accuracy and proper representation of all the information the company presents.
Iberia sponsors Spanish Olympic Committee
Alejandro Blanco, president of Spanish Olympic Committee and Luis Gallego, executive chairman of Iberia signed a new cooperation agreement focused on the upcoming summer Olympic Games in Tokyo. The signing took place in an Iberia hangar at Madrid Airport next to the Spanish airline's latest Airbus A350 which has been christened ‘Equipo Olímpico Español’ (Spanish Olympic Team) in honour of the Spanish competitors at the Tokyo Games. The airline thus, reaffirmed its commitment to Spanish sport, facilitating air travel by members of the committee and by Spanish competitors, promoting the team all around the world, and associating the brand with this year's most important and well-attended sporting occasion. In addition to supporting the Spanish Olympic Committee, it is also a sponsor of the Casa España Tokio 2020 project at the Tokyo Cervantes Institute, which will be a meeting place for Spanish competitors and their families and fans who can watch the games on television and celebrate Spanish victories. In April, Iberia will start operating the advanced, fuel-efficient A350s for its direct Madrid-Tokyo flights, and in June flights will be operated daily instead of five times per week. Total seats available on the route will be increased by 70% this year.
Trip.com Group collaborates with British Airways and Iberia on NDC standard
Chinese provider of travel services, Trip.com Group, has strengthened its partnership with British Airways and Iberia by connecting to the New Distribution Capability (NDC). The NDC partnership facilitates priority access to a richer and a more complete inventory from the airline as well as transparency of the shopping experience on its online travel agency, Trip.com. It offers the travellers better content on both carriers’ flights with additional fare options on long haul and short haul additional price points. Since the partnership launch in mid-2019, the group expanded the product offering, adding premium cabins and ancillaries. The first six months generated over GBP 2.5 million (USD 3.27 million) worth of bookings on the API alone.
Iberia signs codeshare deal with Hainan Airlines
China and Spain are better connected by air now, owing to the recent codeshare agreement between Iberia and Hainan Airlines. Iberia customers can now fly direct from Madrid to Shenzhen on a flight operated by Hainan. Customers flying Iberia to Shanghai can also connect with Hainan Airlines to six other Chinese cities: Beijing, Haikou, Chongqing, Guangzhou, Xi’an and Shenzhen. Meanwhile, Hainan Airlines is adding its flight code on Iberia’s three weekly Madrid-Shanghai flights, and on flights to 20 other Iberia destinations in Europe. These include Spain (Barcelona, Valencia, Majorca, Malaga, Seville, Gran Canaria, La Coruña, Bilbao, Vigo, Tenerife, Pamplona, Jerez, Asturias, Santiago, Lanzarote and Almeria), Italy (Turin, Milan and Bologna), and Portugal (Porto). María Jesús López Solás, customer and network development manager at Iberia commented: “This agreement represents a major step forward in extending our coverage of China and our access to the Chinese market. This advance in connectivity will contribute to the growth of tourism in both directions, as well as trade.” Liu Jichun, vice president of Hainan Airlines said: “We will be working with Iberia to provide travellers with its renowned service and product all the way between China and Spain.”
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