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China Eastern Airlines launches Eastern E-Services at Shanghai Pudong International Airport
China Eastern Airlines recently launched a new series of travel facilitation services at Shanghai Pudong International Airport. The implementation of the airline’s Eastern E-services aims to improve assistance for international passengers flying into the country, and to boost existing baggage services and transit routes into the Yangtze River delta. Eastern E-Services includes online systems for digital boarding passes, ticket booking, a 24-hour transfer service, health services, declaration at customs and immigration, a city pass, and a digital arrival card. These services not only reduce the airline’s carbon footprint, but they make the entry and exit processes easier for foreign travellers. As soon as you arrive Passengers arriving in China aboard China Eastern Airlines flights via Shanghai Pudong International Airport may obtain electronic boarding passes through the China Eastern Airlines app. This also enables them to enjoy an extensive range of convenient services. China Eastern Airlines also offers an online transit information submission service for foreign visitors eligible for the 24-hour or 144-hour visa-free transit, which significantly reduces the time needed to complete entry procedures. The airline likewise extended the service hours at its domestic check-in counters at Shanghai Pudong International Airport to midnight, ensuring 24/7 availability for domestic check-in services.
SITA revolutionises traveller experience at Shanghai Pudong International Airport
SITA, the leading provider of air transport technology solutions, will be installing its state-of-the-art passenger verification and check-in solutions to Shanghai Pudong International Airport to greatly enhance the experience of travelers through the airport. Through this partnership, SITA will deploy common-use self-service bag drops (SBD) and kiosks for Pudong Airport’s foreign airlines and their passengers, making the journey through the terminal much easier and efficient. Pudong Airport is the busiest international hub in China, with half of its total passenger traffic made up of international travelers, and as more international routes reopen post-pandemic, the number of flights and passengers is expected to rise. With the need for faster and easier operations at the airport, SITA has deployed 52 kiosks and 14 SBDs across the airport, allowing international passengers to independently check in early before counters open. Travelers will avoid long queues and beat congestion, benefiting from a seamless check-in and verification experience. As the next step, SITA will work together with Pudong Airport to help the airport enhance the end-to-end self-services through a low-touch, safe environment, which is also in line with the airport's digital transformation strategy. Sumesh Patel, President, SITA APAC, said, “As air travel booms globally, and airports see a massive surge in travelers, there is an increased need for technology that can speed up the boarding process, reducing delays and traffic for passengers. With this collaboration, Pudong Airport gains SITA’s leading self-service solutions, tailored to bring a streamlined journey to international travelers at Pudong Airport. As always, we are committed to optimizing the global passenger experience with exceptional technology-driven solutions.”
Mandarin Oriental Pudong, Shanghai invites everyone to discover stunning art
Mandarin Oriental Pudong, Shanghai invites travellers from around the world to “Evergreen Spirit”, an art exhibition by contemporary Chinese artist Sean Wu. Celebrating the hotel’s 10th Anniversary, the exhibition gives guests the opportunity to rediscover all that is beautiful about the orient while paying tribute to the hotel’s past decade in China’s cosmopolitan metropolis. The hotel has also created some tempting offers and accommodation packages. Home to an impressive collection of 4,000 pieces of art, Mandarin Oriental Pudong, Shanghai, located on the east banks of Huangpu River, is a must-visit destination for art connoisseurs. Ten years have passed since the opening of this riverside gallery, and there’s no better way to recognise its milestone achievement than infusing a new artistic energy into the hotel. Collaborating with artist Sean Wu, the hotel is hosting the unique “Evergreen Spirit” exhibition until 30 June. Art installations inspired by bamboo and upholding the concept of sustainability, to which Mandarin Oriental is actively committed, are placed throughout the property. “Bamboo represents the evergreen and oriental spirit. Understated, elegant and artistic: these are my first impressions of Mandarin Oriental Pudong, Shanghai, which translate into oriental beauty and aesthetics. I’m greatly honoured to be invited as part of the celebration of the hotel’s 10th Anniversary,” says Sean Wu. He continues, “The past three years have been challenging but our passion for travel, lifestyle and good food has never stopped. As China welcomes world travellers again, I would like to join hands with Mandarin Oriental Pudong, Shanghai to invite everyone to rediscover oriental beauty.” All artworks are made from recycled green glass bottles, which are ground into fine particles then combined with natural resin. Through this collaboration, the hotel hopes to inspire people to take action towards a more sustainable future. A celebration party took place on 25th April to commemorate the opening of Mandarin Oriental Pudong, Shanghai 10 years ago and to mark the start of “Evergreen Spirit”. During this two-month celebration, guests can look afresh at oriental beauty and charm while also experiencing tempting offers inspired by the exhibition. Culinary delight Drawing inspiration from “Evergreen Spirit”, the hotel’s Head Pastry Chef Marx Ma and his talented team have crafted an Evergreen Afternoon Tea, which can be enjoyed at the hotel’s iconic Riviera Lounge for RMB688 plus 15% for two people to share. Not to be missed are Matcha Framboise Profiterole and Pistachio Zen Garden. Spa and wellness Known as one of the best spas in the city, The Spa at Mandarin Oriental Pudong, Shanghai proudly presents its Oriental Bamboo Massage. The treatment helps increase blood circulation and relieve muscle tension using specialised massage techniques and warm bamboo sticks. A 90-minute experience costs RMB1,380 plus 15% per person. 10th Anniversary limited edition giveaway Also designed by Sean Wu, two unique giveaways are available for retail: a folding book lamp and a bamboo handbag, incorporating oriental bamboo elements and minimalistic design inspired by the art installations. Two exclusive accommodation packages The Evergreen Bamboo package, priced from RMB2,100 per night, includes: one night’s stay in a Mandarin River View Room with breakfast for two Evergreen Afternoon Tea for two 10th Anniversary limited edition giveaway – bamboo handbag. The Oriental Spirit package, priced from RMB3,800 per night, includes: one night’s stay in an Executive Suite with club access for two 90-minute Oriental Bamboo Massage for one 90-minute Oriental Essence Massage for one 10th Anniversary limited edition giveaway – folding book lamp. The offers are available on the hotel’s website until 25 June on a first-come, first-served basis.
Hilton celebrates surpassing 888 trading hotels in China
Hilton announced the grand opening of Waldorf Astoria Shanghai Qiantan and celebrated its milestone of 888 trading hotels across Greater China and Mongolia. This achievement reinforces Hilton’s position as the largest and fastest-growing international hospitality company in the region with the company on track to double its presence in the region in the coming years. Waldorf Astoria Shanghai Qiantan After opening its first hotel in Chinese Mainland in 1988, Hilton has grown its room inventory nearly tenfold in the past 12 years. In a sign of continued momentum, Hilton recently announced several key new signings in the luxury and lifestyle segments, as part of its plans to exceed 100 luxury and lifestyle hotels across Greater China in the coming years. The new additions to the pipeline include: Waldorf Astoria Shenzhen (2028) - Located in the heart of the Shenzhen Bay Super Headquarters Base, this landmark property will redefine luxury hospitality in one of China’s most innovative cities, reflecting Waldorf Astoria’s global leadership in sophisticated design, intuitive service, and once-in-a-lifetime experiences. LXR Hotels & Resorts in Tianjin (2029) - A bespoke luxury experience celebrating Tianjin’s East-meets West heritage through immersive design and storytelling. Conrad Zhoushan (2028) - Offering rare access to the sacred Putuo Mountain, the hotel will feature panoramic sea views from its rooms and villas. Hyssan Hotel Quanzhou,Curio Collection by Hilton (2026) - Situated in the city’s CBD and adjacent to urban cultural landmarks, the hotel draws inspiration from the historical harbourfront, incorporating distinctive, high-end design to present a multi-dimensional interpretation of the modern Maritime Silk Road culture. Curio Collection by Hilton in Shanghai Yuqiao (2026) - Hilton’s first Curio Collection hotel in Shanghai, showcasing local cultural appeal in a modern way in a premier destination. This comes as Hilton recently announced plans to surpass 250 luxury and lifestyle hotels across Asia Pacific in the years ahead with more than 1,000 such hotels already trading globally and a further 500 in the pipeline around the world. Alan Watts, president, Asia Pacific, Hilton, said: “Reaching 888 hotels in China is a powerful symbol of Hilton’s deep-rooted commitment to this dynamic market. China continues to be a key part of our long-term growth strategy as demand for travel and experiences continues to rise. Our bold plans to double our presence over the coming years reflects our optimism for the growth prospects in the country as we accelerate into the new era of hospitality.” Waldorf Astoria Shanghai Qiantan sits on the southern stretch of Shanghai’s new Bund, in the vibrant Qiantan District of Pudong. The hotel offers 204 expansive rooms and suites starting at 52 square meters, featuring panoramic river views and generous balconies, creating private, intimate spaces for guests to unwind against a backdrop of Shanghai’s skyline. The dining experience shines with multiple highlights. Arame presents a fresh take on Mediterranean-inspired cuisine with local produce; at Fu Cheng, Michelin-starred chef Justin Yang showcases refined Min cuisine rooted in Quanzhou traditions; the Starlight room offers a reservation-only chef’s table, featuring an open kitchen and private terrace; and the iconic Peacock Alley offers a refined setting for connection, celebration and indulgence. The property’s debut marks a significant chapter for Waldorf Astoria in Shanghai, as the third city worldwide to have two Waldorf Astoria properties, following Dubai and Doha. Over the past 15 years, Waldorf Astoria has built a portfolio of five hotels across the country – Shanghai on the Bund, Beijing, Chengdu, Xiamen, and now Shanghai Qiantan – each embodying the brand’s heritage of effortless luxury. “The presence of these two grand luxury icons in Shanghai is a powerful signal of the depth and breadth of opportunities in China’s hospitality landscape. Our growth in China is a testament to the strength of our award winning brands, the trust of our owners and partners, the dedication of our team members, and the strong following we’ve built with our customers. From luxury to focused service, we’ve built incredible momentum across the country, driven by our long-term commitment and founding vision to fill the earth with the light and warmth of hospitality,” said Qian Jin, president, Greater China and Mongolia, Hilton. Hilton’s business in China spans 11 award-winning brands across more than 280 destinations, offering the most reliable and friendly stay experiences that meet the evolving preferences of Chinese travelers - whether for leisure or business. Hilton represents an incredible engine of opportunity for 70,000 team members in China, with corporate offices in Shanghai, Beijing, Shenzhen, Chengdu and Nanjing. Hilton’s hotels participate in Hilton Honors, the award-winning guest-loyalty program for Hilton’s 25 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, exclusive member discounts, free standard Wi-Fi and the Hilton Honors mobile app.
Hong Kong Airlines launches flights to Lijiang, China
Hong Kong Airlines inaugurated its first flight between Hong Kong and Lijiang. To celebrate the launch of this new route, the Company hosted inaugural ceremonies at both Hong Kong International Airport and Lijiang Sanyi International Airport. Jeff Sun, President of Hong Kong Airlines, stated: "We are delighted to introduce this exclusive direct service to Lijiang, offering travellers a convenient option to reach this highly popular tourist destination. With the National Day and Mid-Autumn Festival long holidays approaching, we believe this new route will become a favourite choice during the 'Golden Week' period, attracting more visitors to explore Lijiang's unique charm." "This direct route not only significantly reduces travel time but also seamlessly integrates with our extensive international network. Passengers from our destinations in Australia and North America, including Sydney, Melbourne and Vancouver, as well as those on our exclusive Saipan service, can easily connect via the Hong Kong hub to Lijiang. With just one ticket for the entire journey and through-check baggage service, travellers enjoy a hassle-free transfer experience while effortlessly discovering the beauty of China." Situated in southwest China, Lijiang serves as an important gateway connecting the mainland to Southeast Asia. The launch of this route not only strengthens economic and cultural ties between Hong Kong and western mainland China, fostering deeper development in tourism between the two regions, but also underscores Hong Kong's bridging role in the ‘Belt and Road Initiative’. Moreover, this further solidifies Hong Kong's position as a bidirectional international aviation hub linking mainland China with the world. Hong Kong Airlines is committed to serving the China market, with its current network covering most major cities and airports, including Beijing Capital, Beijing Daxing, Haikou, Sanya, Hangzhou, Nanjing, Shanghai Hongqiao, Shanghai Pudong, Chongqing, Chengdu Tianfu, Xining, Dunhuang, Hulunbuir, and Lijiang. In preparation for the upcoming National Day Golden Week travel peak, in addition to the newly launched Lijiang route, the company will flexibly adjust its flight capacity to meet the travel needs, including increasing flight frequencies to Hulunbuir in Inner Mongolia, and operating wide-body aircraft on various routes based on demand. Hong Kong Airlines flight schedule* between Hong Kong and Lijiang is as follows (All times local): Route Flight Number Departure Arrival Frequency HKG – LJG HX412 19:05 22:10 Mon, Wed, Fri LJG – HKG HX413 09:05 11:55 Tue, Thurs, Sat * Flight number and schedule may change without prior notice
TransNusa Focuses on Organic Growth to Strengthen Network Connectivity in China
Focusing on organic growth, TransNusa converts two charter flight routes between Manado and Shanghai as well as Manado and Shenzhen to scheduled commercial routes, starting 8 September and 2 October, respectively. TransNusa Group Chief Executive Officer, Datuk Bernard Francis said while the Manado-Shenzhen scheduled commercial flight is direct, the Manado-Shanghai flight plan has a stop-over of between 30 to 35 minutes at the Clark International Airport. “Our main priority and focus is to create new exciting routes for our passengers and offer seamless and fast travels, whether through direct routes or transits routes.” Datuk Francis said, explaining that the Manado-Clark-Shenzhen route is very popular among tourists. “With the launch of these new commercial routes, we hope to provide tourists from Manado and China additional options to travel,” Datuk Francis said, adding that TransNusa will also provide its passengers with options to visit other major tourist destinations from Manado, such as Bali, also known as Indonesia’s Island of Gods. Details of the new Routes From October 2, TransNusa will be operating three flights a week from Manado’s Sam Ratulangi International Airport to Shenzhen Bao’an International Airport. The TransNusa flight, 8B 175, will depart Manado at 21.10pm and arrive at the Shenzhen Bao’an International Airport at 01.00am while TransNusa flight, 8B 176, will depart Shenzhen Bao’an International Airport at 02.00am and arrive in Manado at 05.50am. TransNusa will be operating the Manado-Shenzhen route three times weekly. The Manado-Shenzhen route scheduled commercial flights are on Tuesday, Thursday and Saturday while the Shenzhen-Manado route scheduled commercial flights will be on Wednesday, Friday and Sunday. TransNusa’s scheduled Manado-Shenzhen flight ticket price starts from as low as IDR3.499.000, CNY1.525 and USD226 while it’s schedule flight from Manado to Shanghai ticket price starts from as low as IDR3.988.000, CNY1.688 and USD257. TransNusa tickets are available for purchase at transnusa.co.id and all other main online travel agent platforms worldwide. Meanwhile, the TransNusa flight, 8B 101, from Manado will depart at 14.00pm and arrive at the Clark International Airport at 16.40pm. The flight will depart Clark International Airport at 17.15pm and arrive at the Shanghai Pudong International Airport at 20.55pm. The flight, 8B 102, will depart the Shanghai Pudong International Airport at 23.05pm and arrive at Clark International Airport at 02.30am. The TransNusa 8B 102, will depart Clark International Airport at 03.00am and arrive at Manado’s Sam Ratulangi International Airport at 05.30am. Datuk Bernard said that TransNusa will operate the six hours 50 minutes scheduled commercial flight route 3 times week. TransNusa’s scheduled commercial flight from Manado will depart on Monday, Wednesday, and Friday. For both the newly introduced scheduled commercial flights, Datuk Bernard said TransNusa will be utilizing its C909 jet airliner, which has only 95 seats, to ensure that passengers travel with comfort.
Juneyao Airlines starts direct flight between Shanghai and Kuala Lumpur
Third from left: Abd Hasman Abd Muhimim, General Manager Operations Terminal 1, Lee Thai Hung, Deputy General Director (Promotion ll), Tourism Malaysia, Martin Lee, General Manager of Juneyao Airlines Malaysia branch, Juneyao Airlines' Pilot, Saravanan Ramasamy, CEO Pos Aviation and Azmi Abdullah, Senior Deputy Director, Tourism Malaysia. Malaysia welcomes the launch of Juneyao Airlines’ inaugural direct flight from Shanghai Pudong International Airport to Kuala Lumpur International Airport (KLIA), marking a strategic milestone in enhancing connectivity and strengthening tourism cooperation between Malaysia and China. Operating four times weekly under flight HO1353, the new service deploys the Airbus A320neo aircraft, with a seating capacity of 162 passengers. This route is set to meet the growing demand for travel between the two dynamic cities, improving convenience for both business and leisure travellers. The establishment of this route also supports Malaysia’s efforts in capitalising on Shanghai’s reputation as a critical market for outbound travel and a global financial hub with expansive international connectivity, thus positioning Kuala Lumpur as a preferred Southeast Asian gateway for Chinese travellers. The inaugural flight’s arrival at KLIA today was welcomed by Mr Samuel Lee Thai Hung, Deputy Director General of Tourism Malaysia, alongside key representatives from Juneyao Airlines, Malaysia Airports Holdings Berhad (MAHB) and Pos Aviation. Samuel Lee stated: “Tourism Malaysia remains committed to working closely with Chinese airlines and trade partners to ensure sustained growth and mutual benefit. This initiative aligns with national strategies to expand market outreach ahead of Visit Malaysia 2026 (VM2026), which will focus on promoting cultural and sustainable tourism in line with the United Nations Sustainable Development Goals (UNSDG). “The enhanced air connectivity with Shanghai also supports regional integration under the Indonesia-Malaysia-Thailand Growth Triangle (IMT-GT) framework, further reinforcing Malaysia’s role as a key player in regional tourism development.” From January to April 2025, Malaysia recorded 1.44 million visitor arrivals from China - a 37.8% increase compared to the same period in 2023 and 22.6% above prepandemic 2019 levels. The recent extension of visa-free entry for Chinese nationals until 31 December 2026, coupled with enhanced flight access, is expected to further drive visitor growth and yield a significant economic impact across Malaysia’s tourism value chain.
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