Marketing Operations Associate – Operations & Community Management – Travel Daily Media

Travel Daily Media

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Marketing Operations Associate – Operations & Community Management

Role purpose: Managing marketing operational duties and community management with the skincare brands under The JYSK Group

This role reports to the Group Senior Marketing Executive

Job Description:
• Work closely with the team to assist on all customer communications on social media, phone and email enquiries .
• Maintain and support the appointment system for various business entities by securing and locking in appointments for customers.
• Assist in customer enquiries for e-commerce store
• Manage marketing EDM sending schedule for all brands
• Extraction and Compilation of data for marketing analysis
• Able to build good rapport and relationships with customers.
• Provide and maintain high standard of customer service at all times.
• Provide operational and administrative support to Marketing team when necessary.
• Product Training and marketing guidance will be provided.
• Any other ad-hoc duties assigned from time to time.

Requirements:
• Minimum education qualifications: Higher-Nitec/Diploma
• Marketing and Business Cert/Dip
• Proficient in Microsoft Office (Word/Excel)
• Friendly, approachable personality
• Good team player
• Flexible and comfortable in dealing with ambiguity
• Ability to work in a fast-paced start-up environment
• Attention to detail and good organisation skills
• Able to start on short notice

Experience Level:
• Fresh Graduate to 2 years working experience in the relevant scope

Do send in your resume to ********

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