The Inbound/Outbound SDR Team Leader is responsible for co-ordinating the EMEA team and managing the inbound process for two high growth corporate brands. This role will work closely with both the sales and marketing teams to connect the processes and has a heavy sales focus, but reports to marketing.
Key responsibilities:
Appointment creation across multiple channels (inbound & outbound)
Team management
Reporting
Process management
Portfolio growth
Client contact
Digital Marketing
Drive and use technology stack
Knowledge
Data enrichment
Live Chat
Qualifications/experience:
Previous travel industry experience-Preferred
Proficiency with salesforce of similar CRM-Essential
Experience and proven track record of developing and growing an SDR team-Essential
Strong drive for continuous improvement and to meet and exceed goals-Preferred
Strong phone/telemarketing skills-Essential
Interest in marketing-Essential
What we offer:
Generous remuneration structure
Rewards platform, cash health plan, travel discounts, in-house financial
Employee share plan
Consistently recognised externally as a ’Great Place to Work’
Fun, social, egalitarian culture with focus on ownership and responsibility
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Hybrid working model
Proud Corporate Social Responsibility platform through the Flight Centre Foundation, Responsible Travel Charter, and Brighter Futures programs
This is a fantastic opportunity for the right candidate.
