Andaz Tokyo Toranomon Hills announced that Thomas Vidal formally took over as its new general manager on Friday, 1st August.
Vidal brings more than 16 years of distinguished leadership experience in the hospitality industry across Asia to the role.
His expertise spans a decade in Japan, where he developed a deep understanding of the local market and culture.
Vidal said of his appointment: “It is a great honour to join the Hyatt family and lead the exceptional team at Andaz Tokyo Toranomon Hills. I am deeply inspired by the Andaz brand’s commitment to authentic, unscripted hospitality and look forward to building on the hotel’s legacy of excellence. Together with our dedicated associates, I aim to create meaningful and memorable experiences for every guest, while fostering a culture of trust, creativity, and collaboration.”
Located in the prestigious Toranomon Hills complex, Andaz Tokyo is celebrated for its bold design, panoramic views of the Tokyo skyline, and immersive cultural experiences.
Vidal’s appointment to the hotel’s helm signals a renewed focus on innovation, sustainability, and personalized service as the hotel enters its next chapter of growth and distinction.
Meet Thomas Vidal
A seasoned hotelier who has a fluent command of the Japanese language, Vidal has consistently demonstrated a commitment to operational excellence, team empowerment, and guest-centric service.
His appointment marks a significant milestone for Andaz Tokyo as the hotel continues to strengthen its position as a leading luxury lifestyle destination in the heart of the capital.
Prior to joining Hyatt, he held several senior leadership roles within globally renowned hospitality brands, most recently serving as hotel manager at W Osaka, a 337-room lifestyle luxury hotel.
Under his leadership, the property achieved numerous accolades in 2024 including one MICHELIN Key and the Green Key Sustainability Certification.
His previous appointments include a stint as cluster general manager for Courtyard by Marriott Nagoya and Four Points by Sheraton Nagoya, as well as the position of general manager at Courtyard by Marriott Nagoya, Moxy Osaka Shin Umeda and Mercure Okinawa Naha.
In each of these roles, Vidal led successful pre-openings and operational turnarounds, earning accolades for guest satisfaction, owner relations, and associate engagement.
He holds a Master of Science in Management (MBA) from ESSEC Business School Paris, one of Europe’s leading business institutions.
Likewise, Vidal completed a series of advanced leadership programs, including Marriott International’s Luxury University, Basecamp Senior Leadership Training, and Accor’s IHMP General Management Programme.
