Filipino broadband and tech company Converge ICT Solutions Inc officially launched Content Plus, an innovative in-room entertainment solution specifically designed to elevate the guest experience in hotels and healthcare facilities.
Poised to transform how businesses engage their guests while enhancing operational efficiency, Content Plus leverages the 100 percent fibre network and HD channel assets provided through its network.
Converge’s chief technology officer Paulo Martin Santos remarked: "Our mission is to empower the hospitality industry in its quest for a superior guest experience. By leveraging our robust fiber network, we provide a holistic solution that delivers premium digital content and enables seamless integration with their property management systems. This allows our hospitality partners to not only delight their guests but also significantly enhance their operational efficiency."
Making a significant difference in a dynamic industry
Converge is dedicated to helping the hospitality sector navigate its evolving landscape.
The introduction of Content Plus serves as a prime example of this commitment, offering a bespoke solution that combines premium content with seamless integration capabilities.
Indeed, the platform gives establishments the tools they need to enhance the guest experience, boost productivity, and secure a competitive edge in a demanding market.
With guest satisfaction increasingly tied to seamless digital experiences, Content Plus caters to rising expectations for both quality entertainment and innovative services.
This solution enables hoteliers to modernize amenities while driving operational efficiency during high-occupancy periods and seasonal demand cycles.
What exactly is Content Plus and what does it do?
Content Plus is a robust solution that provides tailored HD channel packages and enables seamless integration with a hotel's Property Management System (PMS).
A key capability is its integrated in-room e-commerce, which allows guests to conveniently order food and services directly from their rooms.
These charges are automatically posted to the guest's folio, streamlining hotel operations and enhancing the overall guest experience.
The solution also provides an intuitive interface for guests to access their preferred Over-The-Top (OTT) subscriptions, creating a personalized entertainment experience.
The solution’s key features include:
- Access to top-tier Skycable HD channels such as HBO, Warner Bros, CNN and more delivered on the high-speed, reliable fibre network of Converge;
- Intuitive integration with existing Property Management System (PMS) systems to streamline hotel operations and improve guest convenience;
- E-commerce functionality for in-room ordering, boosting in-room service revenues; and
- Compatibility with popular OTT content platforms to meet diverse guest preferences.
