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Plaza Premium Group and Saudia open a new lounge at London Heathrow
Airport hospitality experiences firm Plaza Premium Group formally announced the opening of a brand-new state-of-the-art airline lounge project developed for Saudia Airlines, at Terminal 4 of London Heathrow Airport. This new lounge symbolises an important milestone in the company’s global expansion and was exclusively designed for the use of First and Business Class guests, elevating their pre-flight time with a uniquely tailored lounge experience. London Heathrow is a pivotal hub for air travel between the United Kingdom and the Kingdom of Saudi Arabia, playing a significant role for the UK in both economic terms and overall connectivity. It is the busiest airport in the country and one of the busiest in Europe, handling over 80 million passengers to 218 destinations in 2024. PPG founder and CEO Song Hoi Lee said of the lounge: “We are proud to announce the opening of our first airline lounge for Saudia Airlines, managed by Plaza Premium Group at London Heathrow, marking our seventh lounge in this vibrant city. London remains one of the world’s most important aviation hubs, and our continued expansion here underscores our dedication to enhancing the travel experience for every guest. The launch of the Saudia Airlines Lounge allows guests to immerse themselves in the city’s rich heritage and culture through thoughtfully curated in-lounge experiences, further reflecting our commitment to delivering world-class, locally inspired hospitality at every touchpoint.” Saudia’s chief guest experience officer Rossen Dimitrov added: “The launch of our new lounge at London Heathrow Terminal 4 is a testament to Saudia's dedication to providing an exceptional travel experience that embodies the essence of Saudi hospitality. We are proud to offer our guests a premium space that combines comfort, luxury, and cultural richness, setting a new benchmark for international travel.” For very important passengers With floor to ceiling runway views and a capacity of 140 guests, the lounge features a dedicated VIP zone, designed with elegance, a plush sense of arrival and curated artwork to enhance and elevate the ambiance. Guests will be offered a premium dining experience serving cuisines including Middle Eastern Signature dishes, carefully curated by on-site chefs with culinary influences which circumnavigates the globe. At the same time, the VIP Zone experience is further elevated with an exclusive a la carte menu and a personalised ‘Butler Service’ will be available to cater to every need. The main lounge includes zones for guests who need to work on the go, comfortable seating and a dining area featuring an extensive buffet including delicious seasonal dishes and a wide selection of non-alcoholic drinks and mocktails. Guests can also enjoy ‘The Chef's Daily Table’ offering guests a rotating selection of fresh, seasonal dishes served throughout the day, delivering an ever-changing culinary experience to tantalize the taste buds. The serene and dedicated prayer area and shower facilities with luxurious amenities allows guests to refresh before their journey. In an exclusive partnership with The London Tea Exchange, the lounge debuts a first-of-its-kind Tea Bar. Here, guests can indulge in a sophisticated tea experience, sampling a specially curated selection of world-class teas that redefine the art of refreshment.
Air Canada celebrates resumption of London Heathrow to Ottawa flights
Air Canada, Canada’s largest airline and flag carrier, took to the skies with its newest route, relaunching flights between London Heathrow and Ottawa.The new international service heralds a huge milestone, not only for Air Canada, but also for UK-Canada ties, being the only direct flight between the UK and Canada’s capital city. The first flight, AC889, departed Heathrow at 14:05 yesterday afternoon, following a small celebration at Heathrow’s Terminal 2, before touching down in Ottawa at 16:25 local time. This summer, flights will operate four times per week, departing London each Monday, Wednesday, Thursday, and Saturday afternoon, arriving into the Ontarian city in just over seven hours*. On the return, flights depart Ottawa each Monday, Wednesday, Thursday and Saturday evening, before arriving into the British capital the next morning. Customers looking to cross the Atlantic in style can benefit from this new service until 25 October 2025, with flights operated by the airline’s state-of-the-art 787-9 Dreamliner fleet, featuring lie-flat seats in Business Class, and spacious Premium Economy and Economy cabins. Mark Galardo, Air Canada's Executive Vice President, Revenue & Network Planning and President, Cargo, said: “We are thrilled to resume our Ottawa trans-Atlantic services linking Canada’s capital city and London Heathrow, home to one of the world’s most iconic travel destinations and international gateways. “With Air Canada’s Heathrow to Ottawa flights offering easy access to and from Canada’s National Capital region, we are proud to be supporting international business and corporate travel, tourism, plus people visiting friends and family, and look forward to welcoming customers onboard.” Ross Baker, Heathrow’s Chief Customer Officer, said: “Heathrow is committed to offering passengers more choices than ever when it comes to traveling the world, and we are always looking to expand our global reach in collaboration with our airline partners. The launch of Air Canada’s new route to Canada’s capital demonstrates how the world’s most-connected airport is becoming even more connected.” Famed for its rich culture and accessibility to the great Ontarian outdoors, Ottawa is located between Toronto and Montreal and situated on the Rideau Canal - a UNESCO World Heritage Site. Established as Canada’s capital in 1857, Ottawa has evolved into one of the country’s most vibrant and exciting cities, with a walkable downtown, and an abundance of parks, restaurants, museums and galleries. Other highlights include the city’s stunning architecture, including the Canadian Parliament Buildings, and year-round events such as the Canadian Tulip Festival each May - the largest of its kind in the world. This summer, Air Canada will offer up to 63 weekly flights between Heathrow and Canada, with direct flights to Calgary, Halifax, Montreal, Toronto, Vancouver - and now Ottawa. Alongside smooth connections to a wide range of smaller cities across Canada, the airline’s global network offers Brits convenient options to connect via Canada to destinations in the US, Caribbean, South America and Mexico. Those flying through Air Canada’s hubs to the U.S. also benefit from US customs preclearance, allowing travellers to pre-clear all US immigration and customs formalities pre-departure, and therefore arrive in the US as a domestic passenger.
Saudi welcomes Virgin Atlantic’s direct flights from London Heathrow to Riyadh
'Saudi, Welcome to Arabia' is delighted to announce the launch of Virgin Atlantic’s new direct flights from London Heathrow to Riyadh, which started on 30th March 2025. This daily service marks a significant milestone in enhancing air connectivity between the UK and Saudi, supporting the growth of international tourism and business travel. Key Highlights: Daily Flights: Virgin Atlantic will operate daily flights using its state-of-the-art Airbus A330neo aircraft, offering passengers a seamless travel experience with a flight time of approximately 7 hours. Enhanced Connectivity: This new route is part of Saudi's Air Connectivity Program (ACP), making Virgin Atlantic the 10th airline to partner with the program. Tourism Growth: The launch aligns with Saudi's Vision 2030 initiatives, which aim to boost tourism and diversify the economy. Riyadh, with its blend of traditional Arabian culture and modern attractions, is poised to become a major tourist destination. Access Information Truly, it has never been easier to visit Saudi – visa initiatives have been continuously developed, with the eVisa program now including 66 countries and special administrative regions, and the GCC residents visa and 96-hour Stopover Visa. UK, US, or Schengen visa holders, as well as residents of the UK, US, or European Union countries, are eligible for the instant eVisa.
Heathrow Airport orders probe into shutdown as travellers endure days of disruption
Representative Image London's Heathrow Airport resumed full operations on Saturday and ordered a probe into how it dealt with a power outage that shut Europe's busiest air hub for almost a day as airlines warned of further delays and cancellations. British Airways whose main hub is Heathrow, said it had operated around 90% of its schedule on Saturday and promised a "near-full" schedule for Sunday after chief executive Sean Doyle on Friday warned the "huge impact" would last days. The airport, the world's fifth-busiest, had been due to handle 1,351 flights on Friday, flying up to 291,000 passengers. But the fire at a nearby electrical substation forced planes to be diverted to other airports and many long-haul flights returned to their point of departure. Britain's energy ministry said on Saturday it had commissioned the National Energy System Operator to carry out an urgent investigation into the outage that raised questions about the resilience of the country's critical infrastructure. Heathrow said it had tasked an independent board member, former transport minister Ruth Kelly, with undertaking a review of the airport's crisis-management plan and its response to the incident with the aim of boosting resilience. Aviation experts said the last time European airports experienced disruption on such a large scale was the 2010 Icelandic volcanic ash cloud that grounded some 100,000 flights. The vast majority of scheduled morning and early afternoon flights departed successfully on Saturday, with a handful of delays and cancellations, Heathrow's departures website showed. But airlines were still left dealing with disrupted schedules and the tens of thousands of passengers whose journeys had been interrupted. Virgin Atlantic said on Saturday that it was planning to run a near-full schedule with limited cancellations. Air India said it had restarted flights to and from Heathrow and expected to operate "as per schedule". The travel industry, facing the prospect of a financial hit costing tens of millions of pounds and a likely fight over who should pay, questioned how such crucial infrastructure could fail without backup. "It is a clear planning failure by the airport," said Willie Walsh, head of global airlines body IATA, who, as former head of British Airways, has for years been a fierce critic of the crowded hub. Heathrow and London's other major airports have been hit by other outages in recent years, most recently by an automated gate failure and an air traffic system meltdown, both in 2023. Source: Reuters
Disruption due to Heathrow Closure: Cirium
View from the window of a taxiing airplane of a runway with British Airways airplanes at London Heathrow Airport All arrival and departure flights to the airport were cancelled at London’s Heathrow Airport for 24 hours. Due to a fire at an electrical substation supplying the airport, Heathrow was experiencing a significant power outage. Heathrow was closed until 23h59 on 21 March. Here we bring you data from Cirium. Cirium Data – Heathrow Closure On 21 March (5:30pm GMT): The airport was scheduled to see 665 departures today, equating to over 145,094 seats A further 669 flights were due to arrive today, equating to 145,836 seats In total, therefore, the airport was due to see over 1,330 scheduled flights today, flying up 291,000 passengers British Airways has the largest share of flights from the airport (51%), followed by Virgin Atlantic and Lufthansa. UPDATES: 100 inbound flights to Heathrow were diverted to other international airports on 21st March , due to the closure Remaining flights were cancelled This weekend, the airport was scheduled to see over 2,520 departures and arrivals combined - equating to 557,488 seats That was split by 1,219 flights on Saturday (271,677 seats) and 1,301 flights on Sunday (285,811 seats)
Heathrow Airport closed for 24 hours
This is Heathrow Terminal 3, the main airport for international flights on 06 October, 2019 in London All arrival and departure flights to the airport have been cancelled at London's Heathrow Airport for 24 hours. Due to a fire at an electrical substation supplying the airport, Heathrow is experiencing a significant power outage. To maintain the safety of passengers and colleagues, Heathrow will be closed until 23h59 on 21 March. The blaze was first reported around 11:30 pm (5 am IST) on Thursday, after which firefighters were alerted. The airport announced its closure at 2 am (7:30 am IST) on Friday. Passengers are advised not to travel to the airport and should contact their airline for further information.
Lufthansa unveils modern new lounge at London Heathrow Airport
On 21 January 2025, Lufthansa will re-open its new and improved passenger lounge at London Heathrow Airport. Located in Terminal 2, South Level, Level 5, the Senator and Business Lounge, which has been closed for renovations since October 2024, will now offer passengers an elevated travel experience. The elegantly refurbished lounge boasts a stylish modern design, with substantial upgrades to flooring, lighting, and furnishings. Workspaces have been reimagined with the addition of chain curtains to enhance zoning and privacy. In the Business area of the lounge, highlights include two private phone booths with upgraded wall panels for better acoustics. The Senator section of the lounge has also seen significant improvements, with redesigned workspaces, enhanced seating, and a new locally inspired design of elements and decoration. Sven Thaler, Senior Director Sales Northern Europe comments, “We are delighted to reopen our refurbished lounge in a prime location just after the security checkpoint. As the second largest airline group at Heathrow with more than 360 weekly Lufthansa Group flights, we are committed to investing in our premium customer experience and our long-term presence in Heathrow Terminal 2. We welcome our valued customers to enjoy the enhanced lounge experience.” From 21 January 2025, the lounge will open daily from 04:15 - 22:00, offering space for up to 350 guests across 1,600 square meters – making it the largest Lufthansa lounge outside of Germany in both capacity and size. In addition to the renovations, guests can enjoy a comfortable blend of work and relaxation, with Lufthansa staff on hand daily to assist with any requests. The lounge also features a variety of amenities, including a buffet, complimentary newspapers, wifi, printer, photocopier, TV, lockers and panoramic views of the runway.
‘Bee My Guest’ experience at Hilton London Heathrow Airport
Hilton London Heathrow Airport launches its new ‘Bee My Guest’ experience that invites young adventurers to explore the hotel, learn about sustainability, and discover the world of its 160,000 bees that live in the hotel’s four beehives, located within its onsite garden oasis. Families booking onto this unique experience, that is suitable for children of 12 years old and under, will enjoy a stay in Hilton London Heathrow Airport’s brand-new bee-themed family rooms. Young explorers will have the chance to embark on an exciting treasure hunt, uncovering hidden clues and winning fun prizes, all while learning about the vital ecosystem of the bees and their importance to the planet. Even the mornings will be special with a dedicated children’s breakfast corner, LITTLE OXBO, which is part of the hotel’s OXBO Kitchen and OXBO Café. The menu consists of a variety of options including scrumptious pancakes, mini potato rosti bites and fruit smoothies, which make it the perfect place for fuelling up even the earliest risers. Oliver Stockland, area general manager, Hilton London Heathrow Airport, comments on the launch of the experience, “At Hilton London Heathrow Airport, we’re always looking for creative ways to deliver exceptional family experiences, and ‘Bee My Guest’ is one we’re especially proud of. By combining fun, education, and our commitment to sustainability, this experience allows our younger guests discover the fascinating world of our bees while enjoying all the comfort of our beautifully designed bee-themed rooms. We designed this experience to create a stay that’s not only unforgettable but also inspires children to care for the environment and appreciate the critical role pollinators play in our ecosystem. Together, we’re buzzing towards a brighter, greener future as we continue to create a positive environmental impact and contribute to Hilton’s Travel with Purpose goals." The highlight of the experience is ‘Daisy’s Buzzing Adventure’, a charming children’s book, inspired by the hotel’s 160,000 bees. The book follows Daisy on a whimsical hide-and-seek journey, leading her through the vibrant gardens, sparkling fountains and the honey filled kitchen of the hotel, much like the treasure hunt that children embarking on this experience can enjoy. To celebrate the launch, the first 25 people that book the experience in the family room will receive a free copy of ‘Daisy’s Buzzing Adventure’, and the remaining copies will be available at the hotel’s Market shop to purchase for £9.99. 80% of the proceeds will be donated to the British Beekeepers Association’s Apiary and Education Appeal, which funds free school visits to teach children about pollinators and the environment. Families will also have the chance to download a free e-book version when they stay. “We’re thrilled to partner with Hilton London Heathrow Airport on this delightful project,” said Stephen Barnes, President of the British Beekeepers Association. “We are dedicated to encouraging schools to become more bee friendly and understand their importance in the ecosystem. The funds spent on ‘Daisy’s Buzzing Adventure’ will have a direct impact on the number of experts we can get into schools, teaching children about the importance of bees. By booking onto this experience, families will not only enjoy a unique stay but also play a vital role in contributing to securing the future of pollinators and our planet.” This engaging experience reflects Hilton London Heathrow Airport’s commitment to creating meaningful, family-friendly stays that go beyond the ordinary, blending learning, adventure, and exceptional hospitality. It’s a further commitment to the hotel’s efforts in not only supporting the local biodiversity but also Hilton’s wider Travel with Purpose goals.
New Route connecting Rimini’s Fellini Airport and London Heathrow from May 2025
Federico Fellini International Airport UK passengers will be able to fly to Rimini’s Fellini Airport from London Heathrow on British Airways three times per week, Mondays, Tuesdays, and Saturdays. Federico Fellini International announces that British Airways will launch three weekly flights between London Heathrow and Rimini, starting May 15 and running until September 27. The flights will operate on Mondays, Tuesdays, and Saturdays, departing London at 3:20 PM (Monday), 4:00 PM (Tuesday), and 3:45 PM (Saturday), and departing Rimini at 7:40 PM (Monday), 8:15 PM (Tuesday), and 8:00 PM (Saturday). “This is an important milestone for the Federico Fellini International Airport,” said Leonardo Corbucci, CEO of AIRiminum 2014, the company managing Rimini Airport. “Welcoming British Airways, one of the world’s leading airlines, is a testament to the success of our strategic development efforts. This new service is not just a gateway for British tourists to explore Rimini and the Romagna Riviera, but also a vital connection for local residents and businesses to reach London and beyond. With Heathrow’s exceptional global network, travellers from our region gain access to key long-haul destinations, including New York, Boston, Chicago, and Canada.” Corbucci added, “The arrival of British Airways aligns perfectly with our ‘Working Together’ initiative, which emphasizes collaboration with regional stakeholders to grow the airport’s international profile. Now more than ever, we need the support of the Emilia Romagna Region, the Municipality of Rimini, and local partners to capitalize on this opportunity and strengthen the airlines’ confidence in our destination.” Andrea Corsini, Regional Councillor for Tourism, praised the new connection, stating, “This is fantastic news for Emilia-Romagna as we continue to expand our region’s appeal to international visitors. Heathrow is a strategic gateway to Europe for travellers from the USA and Canada, markets that are particularly drawn to our Art Cities, the Motor Valley, our renowned food and wine, and the charm of our historic villages. The continued development of Federico Fellini International Airport plays a crucial role in making our region increasingly accessible to these key audiences.” Emanuele Burioni, Director of the Emilia-Romagna Region Tourist Board/APT Servizi, highlighted the regional tourism potential: “This new route via London Heathrow follows recent announcements of new flights to London Gatwick, doubling our connectivity with the United Kingdom. Apt Servizi is committed to designing impactful marketing campaigns to enhance the visibility of Emilia-Romagna’s cultural and tourism offerings, such as the Fellini Museum and the newly opened Byron Museum, to attract British and International visitors.” Jamil Sadegholvaad, Mayor of Rimini and President of Visit Romagna celebrated the announcement: “This marks a new chapter for Rimini as we establish daily and diverse connections with the UK and Central Europe. With both rail and air links now in place, we have the infrastructure to bring visitors from our key markets to Emilia-Romagna. It is now our collective responsibility to fill these planes and trains, showcasing the beauty and vibrancy of our region.” The new flights represent a significant step in Rimini Airport’s multi-year development plan, reinforcing its role as a strategic hub for the entire Emilia-Romagna region.
Gulf Air celebrates the launch of daily flights to Singapore at London Heathrow
Gulf Air, the national carrier of the Kingdom of Bahrain, celebrated the launch of its new daily flights to Singapore via Bahrain on Sunday 27 October 2024. Passengers on the inaugural daily flight were treated to cupcakes and celebrations at the boarding gate before the Boeing 787 Dreamliner departed for Bahrain. Daily flights from London Heathrow depart at 09:30am, arriving into Singapore at 12:30pm the following day. Flights from Manchester depart at 10:25am, operating five times per week between Wednesday and Sunday, and arriving in Singapore at 12:30pm the following day. Gulf Air flights depart Singapore daily at 20:25, arriving separately into both London Heathrow and Manchester at 06:35am the following morning. Return flights from London Heathrow start from £543 in economy and £2,030 in Falcon Gold Class and, from Manchester, fares start from £557 in economy and £2,030 in Falcon Gold.
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