Actabl, a prominent hospitality software company, has unveiled Digital Itineraries within its Alice hotel operations platform. This innovative feature replaces traditional paper-based workflows with live, interactive itineraries accessible from any device, enhancing the guest experience by providing up-to-date information throughout their stay. The launch was announced on 3 March 2026.
Digital Itineraries aim to streamline hotel operations by eliminating the need for static PDFs and printed documents, which often become outdated as guest plans change. Stephen German, Senior Vice President of Product Management at Actabl, stated, "Today's guests expect hotel service to meet them where they are—on their phone, in real time, without friction." The new feature allows hotels to maintain accurate itineraries without adding complexity for staff or guests.
Hotels can customise these itineraries with their branding and share them instantly via email or SMS. Guests can interact with their itineraries, accessing details such as directions, phone numbers, and websites, turning the itinerary into a practical guide rather than a static document. This digital-first approach also supports sustainability efforts by reducing paper waste.
The introduction of Digital Itineraries builds on Actabl's existing concierge solution, which recently received top honours at the 2026 Hotel Tech Awards. By expanding its platform, Actabl continues to invest in tools that simplify hotel operations and enhance guest experiences. Actabl's portfolio, including Alice, ProfitSword, Hotel Effectiveness, and Transcendent, is trusted by thousands of hotels worldwide to improve performance and drive profitability
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