Digital travel platform Agoda has announced a suite of new features aimed at enhancing trip planning and management for travellers.
The updates, which include real-time flight visibility and an improved hotel browsing experience, are designed to provide users with timely information and smarter decision-making tools.
Travellers using Agoda's iOS and Android apps can now receive real-time notifications about their flights, including status updates, gate and terminal information, check-in counters, and baggage carousels. On average, two to three notifications are sent per booking, ensuring that users are well-informed throughout their journey.
Agoda has also enhanced its hotel browsing capabilities with the introduction of Gallery View on its iOS app. This feature offers a photo-forward browsing experience, and an AI-powered tool now pairs hotel images with relevant guest reviews. This allows users to see what other guests have said about specific features, such as room types or amenities, alongside corresponding images.
Chief Product Officer Ittai Chorev stated, “Travel is always a little stressful, so having the right information at the right time is both useful and reduces stress.”
Additionally, Agoda has expanded its language support for flight-related chat queries, now offering assistance in Chinese (Simplified and Traditional), Thai, Indonesian, and for Hong Kong-based users. The platform's multiproduct booking engine now allows for the booking of hotels, flights, and activities in a single transaction, consolidating all trip components in the My Trips section for easy reference.
Agoda continues to offer a vast range of travel options, including over 6 million holiday properties, more than 130,000 flight routes, and over 300,000 activities
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