Air India has introduced a new 'Basic' fare option for its domestic Economy Class passengers, aiming to provide more choice and flexibility for price-conscious travellers. This new fare, which includes a 15 kg checked baggage allowance and a 7 kg cabin baggage allowance, excludes complimentary meals but offers complimentary tea or coffee.
The Basic fare is part of Air India's branded fare families—Value, Classic, and Flex—launched in 2024 to simplify and enhance customer offerings. This new option is being trialled on select domestic routes and is designed for those who prioritise value, allowing them to pay only for the services they need.
Air India's pro-consumer approach is evident in this move, as it recognises the diverse preferences of travellers. By unbundling certain services, the airline enables passengers to customise their travel experience. Those opting for the Basic fare can pre-purchase meals up to 24 hours before departure, with a variety of options available. In case of schedule changes, pre-purchased meals will be transferred to the new flight or refunded if unavailable.
Currently, the Basic fare is available exclusively through Air India's direct channels, including its website, mobile app, contact centre, and airport ticketing offices. The airline will evaluate customer feedback during the pilot phase to determine the future of this offering.
As part of its ongoing transformation journey, Air India continues to focus on delivering greater value and choice, ensuring that every traveller can personalise their journey according to their preferences
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