ANA unveils self-service baggage drop

All Nippon Airways (ANA), Japan’s largest airline will continue its track record of technological innovation by utilising the newly introduced automated self-service baggage drop machines at Narita Airport.

Set to be featured at Terminal 1 South Wing, these self-service baggage drop machines are the first such machines that ANA has implemented for international flights. By integrating these newly introduced self-service baggage drop machines into its check-in process, the airline aims to upgrade not only the domestic but international flight experience as well.

Use of the self-service baggage drop machines will be available for international flights to most destinations starting on 17 September 2019, with North American destinations becoming eligible by the end of 2019. The self-service baggage drop machines will streamline the check-in process and remove one of the most stressful elements of the travel experience.

“ANA seeks to set the standard for the integration of technology that makes travel simpler and more straightforward, and the addition of these self-service baggage drop machines will have an immediate impact,” said Masaki Yokai, senior vice president of ANA.

Narita International Airport Corporation will eventually install the self-service baggage drops at all terminals. With the first self-service baggage drop machines debuting at Narita Airport Terminal 1 in the South Wing D zone, the Narita International Airport Corporation has labelled this area as ‘Smart Check-in Zone’.

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