• NEWS
    • SUBSCRIBE TO TD
    • ADVERTISE WITH US
  • EVENTS
    • THIRSTY THURSDAY
      • RSVP PORTAL
    • VIDEOS
    • PHOTOS
    • COMPETITIONS
    • TRAINING
    • CONFERENCES
  • JOBS
    • SEARCH FOR JOBS
    • POST A JOB
  • EVERYTHING TD
    • About TD (Travel Daily Media)
    • Advertise with TD
    • What is Native Content?
    • Executive team
      • Gary (Founder/CEO)
      • Chris (GM & Managing Editor)
      • Mali (Finance Mgr)
    • Content team
      • Kristin (Senior Editor)
      • Kanchan (Editor)
    • Sales team
      • Anthony (Regional Director-APAC)
      • Paul A (BDM-Asia)
      • Martin (BDM-Asia)
      • Paul M (BDM-Bangkok)
    • Events team
      • June (Director)
      • Arlene (Snr Events Mgr)
      • Krystal (Attendee Relations)
      • Zy (Snr Sales Mgr)
      • Mary (Snr Sales Mgr)
      • Arjay (Snr Sales Exec)
  • SELF SERVICE
    • 2023 TD Media Kit
    • Submit Press Release
    • Self Service portal
    • Upload your Travel Blog

Travel Daily Travel Daily - Informing, connecting and developing the world’s travel industry professionals.

  • MARKETS/SECTORS
  • FEATURES
    • Partner Articles
      • Airlines / Airports
      • Car Rental
      • Conferences
      • Cruising (Ocean)
      • Cruising (River)
      • Destination Management (DMC)
      • GDS / CRS
      • Hotels & Resorts
      • Hotel Management Company
      • Hotel Technology
      • HR / Appointments
      • Insurance
      • Meetings, Incentives, Conferencing, Exhibitions (MICE)
      • Travel Agents (all)
      • Travel Technology
      • Tourism Boards
    • Interviews
    • Industry appointments
    • Podcasts – Features
    • Guest Writers
    • E-Turbo News
    • PR Newswire
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Rewards Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Meet our featured leaders
    • Refer Someone
    • Refer yourself
  • IWTA AWARDS
    • Awards site
    • Nominate
    • Buy tickets
    • Sponsor
Travel Daily
HR & CareersEntrepreneursHuman Resources

Building a team is just like baking a cake

By Kim Kalanon On Feb 6, 2019
Guest Contributor

Contributors are not employed, compensated or governed by TD, opinions and statements are from the contributor directly

Share

Take a strong vision, add a dash of passion and a sprinkling of fun, then top it all off with thoughtful leadership. The recipe for a well-functioning team is simple, yet effective. Get the core ingredients right, mix them together in just the right way and you are on the way to enjoying the sweet taste of success.

The benefits of well-functioning teams are multifaceted. Improved productivity, higher retention rates and greater employee engagement are just a few of the advantages that can be gained when groups of individuals work together effectively as a single unit.

In the words of former American football player, coach and legend, Vince Lombardi, “Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work.”

The concept of team is the same whether it’s on the football field, in an office or a hotel. Football players are assigned to certain posts according to their strengths and weaknesses, just as employees are assigned to specific duties in a work environment.

But a team is more than just a sum of its parts. Regardless of their position, each member of the team has a specific purpose and success can only be achieved if each member performs their task.

For success in business, understanding these three basic ingredients of effective teams and how to use them is key.

In the hospitality sector, teams are particularly important due to the range of tasks involved in delivering a service. When a customer enters a hotel, a doorman opens the door as a porter handles the luggage, the receptionist takes down the guest’s details and the housekeeper makes a final check of the room. Each of these roles is integral to the delivery of the overall customer experience.

For success in business, understanding these three basic ingredients of effective teams and how to use them is key.

Find your team now at TD Jobs:

Travel Sales Consultant

Mission Travel Pty Ltd
Surrey Hills VIC, Australia
AUD 40,000 - 46,000 Annually + Commission
Experience : 1 to 3 Years

Read More

Experience :

Read More

1. Define your mission

A team only becomes a team when individuals come together for a common purpose and work towards a shared goal. It is therefore important to be clear about what your company stands for and what it is trying to achieve. Define your brand values and hire people who are able to identify with and help you achieve those values.

Finding the right team members can be a time-consuming task. Travel Daily spoke with travel industry executives who use various methods for recruiting new talent, from word of mouth, social media and personal networks. However one common theme among the recruitment efforts was the need to find a candidate who ‘fit in’ with the company and shared the same passion and goals.

The luxury hotel brand, W Hotels, for example, is defined by their chic, trendy vibe. The brand uses music, fashion and design to appeal to a younger generation of travellers as well as the LGBTQ+ community. In order to deliver their particular style of service, the hotel states, “W doesn’t recruit employees, we cast talent.” They select team members whose personal style aligns well with the brand vision.

2. Foster a culture of communication

In order for teams to be positive and productive, there needs to be mutual trust, understanding and respect amongst team members. Team members work well together when they have fun together. Build a culture of open communication and create situations that allow team members to form strong relationships with each other, both personally and professionally.

This can be achieved through team bonding activities and social events. Organise team outings and nights out. However, it is important to remember that team building is not just an annual event – a Christmas party once a year is not enough. Team building is a constant, daily exercise.

At Address Dubai Marina, for example, employees are seen as “Experience Designers” who design and deliver bespoke customer experiences.

Many of the top teams nominated for the Hotelier Middle East Awards’ Hotel Team of the Year in 2018 demonstrate bottom-up communication structures, where employees are involved in creating and innovating.  At Address Dubai Marina, for example, employees are seen as “Experience Designers” who design and deliver bespoke customer experiences.

In these types of organisational cultures, team members are more engaged and empowered, which allows them to become more effective in achieving the company’s goals.

3. Lead by example

Effective teams do not happen overnight. They are developed over time and require careful planning and good leadership. Powerful team leaders provide direction, guidance and inspiration, giving their teams the best chance at success.

Be a leader, not a boss. Motivate employees, by setting a good example. A leader needs to embody the values of the organisation and encourage others to follow. This can be done by introducing mentoring and coaching programs so that team members can inspire each other.

Team members were given a platform to share their ideas and expertise through mentorship, which led to a dramatic increase in employee engagement.

Travel Daily spoke to an expert in leadership development and talent management, Sushma Panikker Ceasar, who described a style of leadership that empowered her to become a thought leader. Team members were given a platform to share their ideas and expertise through mentorship, which led to a dramatic increase in employee engagement. Individuals were able to develop new skills by partnering with a buddy in the mentorship program, and this ultimately benefitted the company.

Building your team? Create your online profile and post your jobs for free today with TD Jobs.

brandteamteam buildingteam goalsHR strategysuccessful teamscommunicationMission
Share
You might also like
HR & Careers

Building a legacy: The Four Seasons story

Mobile & Social

“Every musician is born an entrepreneur” – how piano theory helps…

Travel Tech

Unpacking traveller needs made easy with Unified Inbox

United States

What is your Mission?

Comments are closed.

POPULAR STORIES

GetYourGuide secures USD194 million in funding

Travel demand continues strong in April: IATA

Rosakue Hospitality launches Rosa Vaydantaa in the ‘Queen of…

The UK’s Most Tech-Savvy Towns Revealed

Prev Next 1 of 5,886

PARTNER CONTENT

  • The Pavilions Phuket: A 5-star personal experience in a tranquil and romantic location

    Read More...
  • Unleash your inner explorer: Aurora Expeditions’ Antarctica 2024-2025 Season offers 25 adventure-packed itineraries

    Read More...
  • How short-term rental platforms in Asia can protect their hosts and customers

    Read More...
  • Exploring Europe seamlessly with Rail Europe’s point-to-point journeys

    Read More...
  • The Role of a Revenue Manager in Uncertain Economic Times

    Read More...
  • The ultimate guide to the 5 best resorts in the Maldives

    Read More...
STAY UPDATED WITH THE LATEST TRAVEL NEWS, JOBS & EVENTS!
Join over 180,000 travel agents, professionals and executives subscribed to our daily newsletter.
You can unsubscribe at any time
Search
MENU
  • News
  • Events
  • Jobs
  • Subscribe

MARKETS

  • Asia
  • Australia
  • New Zealand
  • India
  • Middle East
  • UK & Europe
  • USA

SECTOR

  • Airlines
  • Airports
  • Cruise
  • Hospitality
  • HR & Careers
  • Luxury Travel
  • MICE (Meetings, Incentives, Conferencing, Exhibitions)
  • Travel Tech
  • Tourism
  • Travel Agents
About
  • BOOK A SALES CALL
  • About TD (Travel Daily Media)
  • Advertise with Us
  • Privacy Policy
  • Terms of Use
© 2023 - Travel Daily. All Rights Reserved.
Subscribe to our newsletter
Sign up here to get the latest news, updates and special offers delivered directly to your inbox.
You can unsubscribe at any time
Close

Welcome, Login to your account.

Forget password?

Sign in with Google

Powered by wp-glogin.com

No account? Sign Up
Sign in

Recover your password.

A password will be e-mailed to you.

CREATE A NEW PROFILE
SIGN IN TO EXISTING PROFILE
back

LOG IN

Welcome back, Log in to your account.

Continue with Facebook
Continue with Google
Continue with Twitter
Continue with LinkedIn

OR
Log in using your email
Forgot password?
back

Recover your password.

back

SIGN UP FOR FREE

(New User)

Be part of our community of seasoned travel and hospitality industry professionals from all over the world.

I want to
Only letters and numbers are allowed
Please enter a valid email address
Must be between 6-8 characters
Must be the same with Password
  • LOGIN / SIGN UP
  • NEWS
    • MARKETS
      • Asia
      • China
      • Pacific
      • India
      • Middle East
      • UK & Europe
      • USA & Canada
    • SECTORS
      • Airlines
      • Airports
      • Cruise
      • Hospitality
      • HR & Careers
      • Luxury Travel
      • MICE (Meetings, Incentives, Conferencing, Exhibitions)
      • Travel Tech
      • Tourism
      • Travel Agents
    • FEATURES
      • Partner articles
        • Airlines / Airports
        • Car Rental
        • Conferences
        • Cruising (Ocean)
        • Cruising (River)
        • Destination Management (DMC)
        • GDS / CRS
        • Hotels & Resorts
        • Hotel Management Company
        • Hotel Technology
        • HR / Appointments
        • Insurance
        • Meetings, Incentives, Conferencing, Exhibitions (MICE)
        • Travel Agents (all)
        • Travel Technology
        • Tourism Boards
      • Interviews
      • Industry appointments
      • Travel Bloggers
      • Podcasts – Features
      • Mergers & Acquisition
        • Buyers/Investors wanted
        • Business for sale
        • News
  • EVENTS
    • Thirsty Thursday
      • RSVP Portal
    • Photos
    • Videos
    • Webinars
    • Competitions
    • Conferences
  • JOBS
    • Search for Jobs
    • Post a Job
  • TRAVEL GUIDES
    • Destination NaJomtien BanAmphur BangSaray *NEW*
    • จุดหมายปลายทาง นาจอมเทียน หาดบ้านอำเภอ บางเสร่ *NEW*
    • South Australia Reward Wonders *NEW*
    • Ponant Yacht Cruises and Expeditions
    • Encore Tickets (Chinese Guide)
    • Affordable Luxury in Thailand by Centara Hotels
    • Rising Above the Oridinary by Conrad Bangkok
    • The Best of Thailand
  • IWTA SERIES
    • Who is IWTA
    • Meet our featured leaders
    • Refer Someone
    • Refer yourself
  • IWTA AWARDS
    • Awards site
    • Nominate
    • Buy Tickets
    • Sponsor