CUSTOMER SERVICE OFFICER (BUNGALOW) – Travel Daily Media

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CUSTOMER SERVICE OFFICER (BUNGALOW)

The Job:
• Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
• Ensure seamless and smooth check in/out of guests/members
• Collect payment for bungalow rentals and facilities usage
• Compile and tally cash collected against revenue collection report at the end of the day
• Raise billing requests as and when required
• Record, compile and follow-up on lost and found item
• Generate daily check-in lists for security & housekeeping info
• Ensure adequate supply of stationeries for smooth daily operations
• Submit monthly photocopier meter record

Requirements:
• Minimum GCE ‘N’ level with minimum 1 year relevant experience in a similar capacity.
• Good interpersonal skills and communication skills
• Basic computer knowledge
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:
• 5-day work week
• Shuttle bus provided at Tanah Merah MRT Station
• Monthly laundry allowance provided
• Overtime pay provided where applicable

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