Dedicated Event Coordinator
As a Dedicated Event Coordinator at FCM Meetings & Events, you will have a focused partnership with one of our key corporate accounts in the finance industry.
Do you have a passion for challenge and achievement, a thirst for knowledge, and a desire to build your career in the dynamic world of event management? If so, this role might be for you!
At FCM Meetings & Events, we have worked hard to earn our position as a leading event management agency. We offer rewarding long-term career opportunities for all team members across our global offices. Why work at FCM Meetings & Events? Our people are at the heart of everything we do, from creation to delivery of inspiring event experiences and programs. We care for our colleagues’ health and well-being, their personal and professional development and their financial security. We believe our people should be part of an organization with clear pathways to career growth, an exciting future and a supportive working community. Promotion and transfer from within will always be our first choice.
You will be responsible for: Registration Management
Assist the Event Lead in the build and maintenance of the event registration website,
mobile app and virtual event platforms.
Manage the delegate registration experience by managing the event email inbox or
live chat bots.
Utilize the registration platform to create and manage event reports such as rooming
lists, transfers manifest and dietary details for the seamless execution of the event
Event Management
Assist the Event Lead in correct systems and processes from the outset to ensure error
free event management.
Support the Event Lead in maintaining accurate files & meeting critical path
milestones, especially attrition and cancellation deadlines as per signed contracts.
Assist Event Lead with any logistics deliverables for pre, onsite and post event
Communication
Maintain effective and customer focused communication throughout with all stakeholders.
Respond to all client and delegate enquiries professionally and within the agreed timeframes and ensure client satisfaction with the response.
Administrative
Assist with both per event admin tasks and business related tasks to keep the business operating.
Training
Participate in the available training opportunities, directed by your Business Leader.
Have competency, growth & development top of mind at all times. To take interest in individual “Brightness of Future”.
On average, on Event Coordinator is brought onsite to events 1-3 times a year. The main purpose of this job is to support the team from the office. Based on client and position this could vary.
Experience & Qualifications:
Bachelor’s Degree in marketing, communications, hospitality, business or related field preferred or an equivalent combination of education and experience will be considered in lieu of a degree.
Experience with event management software, preferably Cvent
Event coordination experience in the finance industry is an asset
A combination of in-house and agency event coordination is an asset
Experience in a service-oriented industry with a focus on building and maintaining strong relationships. Internships/industry-related experience. (not required but preferred)
Working knowledge of Microsoft programs such as Word, Excel, PowerPoint, etc.
Knowledge of all major suppliers and relevant MICE products/destinations. (not required but preferred)
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
Location – Greater New York Area
If this sounds like the opportunity you have been waiting for and you would like to be part of our award-winning culture then APPLY NOW.
Travel is booming once again, and our roles are being filled quicker than a nonstop from London to New York. We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact [email protected] if you need any assistance.