Are you more of a problem solver than a salesperson?
Do you enjoy assisting clients through their Travel journey?
Needing to find a better balance between your career and family?
Struggling to find the time to work and study? Remote / flexible working arrangements available (full/part-time positions available)
About the Opportunity
If you are an experienced travel consultant and looking for an alternative to sales, able to problem solve and enjoy assisting clients…. this is the ROLE FOR YOU!
Global Leisure Customer Care team assists Flight Centre’s retail clients globally 24/7, 365 days of the year.
Based in our global head office in South Bank we are currently seeking experienced agents to work in a rewarding role, ensuring clients are assisted throughout their travel experience.
About you:
Minimum 1 year of travel agency, airline, or relevant travel industry experience is essential
GDS experience (Sabre and Amadeus preferred)
Exceptional customer service and problem-solving skills
Flexibility to work full or part-time (min 3 days per week), 24/7 – 365 days. Currently Roster is 0600 – 2230 daily with potential to increase to 24/7 again in the future
What’s in it for you?
Flexible work environment
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Travel discounts and deals bookable through our internal team of travel agents, Travelwise
Discounted financial and health services through our Moneywise and Healthwise businesses
Access to our 24/7 gym located at global head office
Parking included when working at global head office (shift time dependant)