Job Description

Global Product Leader – Independent
*Join one of the world’s largest travel groups 
*Be supported every step of the way, strive for greatness, the world is open to you 
Job Purpose
To create, iterate and continually drive the Independent product, pricing and content strategy on a global scale that supports the vision, strategic objectives and growth plans set by the Global MD.
This role will need to systematically work with any in region team members to surface and manage local market customer and business needs and nuances and prioritise these to the optimal commercial and competitive success of the business.
This role will be responsible for ensuring both Global and local product and content plans and results are delivered through innovation, strong leadership and communication.
This role is a key link between the Independent division and the Supply division. It will be responsible for working with the MD of Supply Operations to articulate a robust and comprehensive Independent business plan with clear priorities that can then be enabled by the Supply chain teams (globally and in region). This role can be based in any state within Australia.
Accountabilities
Supplier Partnerships
Create a range of unique, always-on offers for Independent agents/agencies as well as unique tactical offers to the network that increase acquisition, retention and share of wallet to FCTG
Represent the Independent business and articulate plans and goals to suppliers
Ensure our Supplier Partnership teams globally understand the key drivers and goals of the Independent business and our agents/agencies
Seek opportunities to create unique and highly compelling offers from Net margin growth suppliers for the Global Independent network that either add value to agents/agencies or drive commercial returns to FCTG Independent Division
Seek sponsorship through supplier relationships for key global Independent events. Assess membership opportunities to strengthen product offering and commercial returns
Strong Leadership
Create the right structure and foundation for a consolidated business
Provide discipline leadership and direction to the in-country Product team members
Ensure the global Independent product direction is clearly articulated and adhered to in all regions
Strategic Product, Content Vision and Plan
Create and drive a compelling Product and content strategic plan that is fully aligned to the Independent business’ vision and objectives.
Thorough understanding of the competitive landscape to identify opportunity or a lack of competitiveness, accompanied by a go to market plan to overcome or capitalise. 
Systematic contribution to customer discovery efforts in the product teams, using a methodical process such as design thinking or lean design to directly determine customer needs and wants. 
Create and deploy tactical strategies to increase share of wallet from agencies within the network, including maximising tier-tipping opportunities.
Drive the successful deployment of the Strategy and Plans
Create a regular forum of key stakeholders to ensure they understand the role they play in creation, deployment and success of the Strategy
Ensure everyone knows what the plans and expectations are and create ownership and discipline to deliver within set timeframes
Work with the finance teams to streamline the over-ride reporting and payment processes to ensure timely and highly transparent payment to agencies
Key Competencies
Strategic Thinking 
Influencing skills
Product Knowledge 
Commercial acumen 
Effective Communication 
Makes effective decisions
Partnering and building relationships
Qualification
Degree Qualified: Desirable
Travel Industry Experience: Essential – at least 5 years 
Travel Product Experience: Essential – at least 3 years in a senior product or supply role
Benefits on offer! 
Paid Parental Leave   
Access to ongoing training- Individualised Learning & Development pathway options   
Exclusive retail discounts – accessible via our employee-only portal with 350+ of Australia’s leading retailers 
Travel discounts including family and friends, health and wellness discounts, financial planning advise and more 
Flexibility- Monday to Friday week, business hours – Have your weekends to yourself, (60/40 WFH/Office) 
Brightness of future – career opportunities in a network of brands and businesses across the global - we promote from within    
Corporate Health Discounts – access exclusive discounts on health insurance plans for you and your family with our partner, BUPA.    
Monthly awards nights, social team building events, and opportunity to attend global conference (Las-Vegas 2022 )    
Sustainability – The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment, visit our CSR Page. 
Proud Corporate Social Responsibility platform 
Across our brand, we take our business seriously but not ourselves. We take leaps of faith, have trust in our teams and work collaboratively and take ownership of our business to achieve our goals. Our spirit of egalitarianism, irreverence and ownership defines the way we behave. These are the three shared values that we place above all others. They help us make informed decisions and solidify our company culture. That’s the FCTG Way 
Sound like a good fit for you? Apply now.