Job Description
Job Title: Post Group Sales Consultant
Department: Groups
Location: Remote/Virtual
Reports To: Team Leader
JOB DETAILS:
Finalize Group Departures
This includes but is not limited to updates to room blocks, rooming lists, transfer details, identifying amenities that the group will qualify for, tracking, reporting, and applying complimentary credits to the associated bookings. Ensuring the PNL is reflected correctly in booking.
On Request Group Reservations
Clearing the on-request list for Softrip is an integral part of this job. This requires pulling a report daily, requesting the rooms and or room nights from the hotel, updating the booking, notifying the Travel Agent of the status and if cleared reporting an updated room block to the hotel. This task requires travel agent and supplier interaction and the ability to work with the Post Sales Pod handling the groups with on-request rooms.
Requirements:
Ability to multi task
Ability to take direction from multiple people
Detail Oriented
Ability to work effectively and efficiently
Ability to create new processes
Exceptional Customer Service Skills
Thrive in working on a team and meeting goals
Working knowledge of rates, mark-up and profitability
Ability to excel with limited direction
Benefits Include:
Generous remuneration structure
Travel perks/discounts, Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401K program
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
Important information about our application process:
Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
Location: Remote, US
This position may be performed remotely anywhere within the United States except the State of Colorado.
Our number one philosophy? Our people. Flight Centre Travel Group USA’s promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which truly reflects the diversity of our society.
We are an affirmative action and equal opportunity employer committed to providing a barrier-free pathway throughout our recruitment process. We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at careers@us.flightcentre.com
About The Company
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