Company Overview:
Silver Goose 8 (SG8) International Inc. is an online gaming software company specializes in online Casino, Poker, Keno, Lottery and Sports Betting.
In line with our dynamic growth and expansion plans, we are inviting highly motivated and committed professionals to be part of our team.
Overview:
• BGC, Taguig – Office Based
• HMO Benefits After Six (6) Months
• Competitive Salary
• Shifting Schedule with Two (2) Rest Days per Week
• Leave Benefits (14 SL / 14 VL)
• Government Mandated Benefits Available
• Two (2) positions available
Job Responsibilities:
1. To resolve customer complaints via chat and/or other communication tools.
2. Answer questions accurately and as quickly as possible.
3. Suggest solutions in relation to customer’s concern with company’s products and services.
Job Qualifications:
1. Knowledge of principles and processes for providing good customer service. This includes customer needs assessment and meeting quality standards for service.
2. Professional, enthusiastic, and customer service oriented.
3. Ability to be polite, have confidence and use diplomacy in difficult situations.
4. Able to set priorities and multi-task.
If you are:
• 18 years old and above
• With good English written and communication skills
• HS Graduate with at least two (2) years relevant BPO experience, or;
• College graduate or undergraduate with at less than a year relevant BPO experience.
• Fresh graduates are welcome to apply, as long as computer literate and knowledgeable in MS Office applications.
• Willing to start ASAP