Job Description

Join others like you, who simply love travel 

If you have a passion for travel and some experience in retail, hospitality, sales, or customer service, then you’ll fit right in as a Travel Sales Consultant at Flight Centre. Join other like-minded travel enthusiasts and get paid to make people’s travel dreams come to life. 

Our purpose is to open up the world for those who want to see. Every day, we give people all around the world the opportunity to do something really amazing – travel!   

As a Sales Travel Consultant in a customer facing retail store, you will help to plan, book and coordinate your customer’s next amazing travel experience. You will make travel easy while providing excellent service, and irresistible deals for every traveller. You will be working towards KPI’s and incentive targets, therefore building your customer relationships will be critical to your success in this role.  

You will be:  

Using your travel experience to sell the products and destinations you love  

Delivering exceptional service in order to sell flights, accommodation, cruises, tours and related travel products in person, over the phone and via email  

Preparing and issuing invoices, receipt payments and maintain financial documents  

Keeping a finger on the pulse of the latest travel regulations and government restrictions  

Working towards nationally recognised qualifications (Cert 3 & 4 in Travel)  

All about you:  

Experience working towards and achieving sales targets and KPI’s  

Have a passion for customer service  

Comprehensive computer skills and the ability to confidently learn new computer systems  

You’re ambitious, highly motivated and an efficient organiser  

You have exceptional attention to detail and love problem solving  

Perks  

Enjoy uncapped earning potential – the more you sell, the more you earn – Current AVG earnings for new consultant $69,602 plus super and penalties  

Travel discounts including family and friends, health and wellness discounts (myBenefits), access to internal 24/7 gym   

Brightness of future – career opportunities in a network of brands and businesses across the global   

Monthly awards nights, social team building events, and opportunity to attend global conference (Vegas 2022)  

Acquire nationally recognised qualifications – Cert 3 and 4 in Travel 

Access to a world-class Employee Assistance Program for staff and family  

We proudly support and advocate responsible travel, positive diversity practices, empowered giving, and conservation of natural resources and sustainability – Yep, our hearts are big, mushy and green.