Job Description

 
For over 20 years, Travel Associates has been opening doors to the world and delivering unique and interesting travel experiences. Drawing on decades of industry experience and a genuine passion for travel, our travel advisors specially craft tailored itineraries to perfectly fit your travel style and preferences. Just imagine where our experience could take you.
Our New Zealand team is now in our regrowth stage, and we have a unique role for the Travel Associates Dunedin branch. Fixed Term Part time (6 months) Administrator role. If you like the 5* service treatment in life and have a passion to pass that service onto our clients this role is for you.
 
What does the role look like?
Interacting and communication with Customers: From the phone, on email and in person
Calling and holding for wholesalers/customers
Third Party statements and reconciliations
Checking Ques and notifying of urgent tickets
Managing shop email and supplier communications
Managing customer enquiry/qualifying customers and channelling to other TA businesses if necessary.
If you would like to join this highly successful brand and your skill set looks like: 
Fast Learner and Commitment to work within clearly defined business processes.
Clear communication skills in written and verbal settings.
Ability to self-motivate and work on their own and proactive in anticipating business needs.
Fantastic interpersonal skills with both internal and external business partners
Demonstrated professionalism, integrity, resilience and commitment to pursue organisational goals in a changing environment.
Superior organisational skills and outstanding attention to detail
The benefits of working with this prestigious brand: 
Monday to Friday working week – 20 hours a week
Sophisticated office environment for an enhanced customer consultation
Access to all FCTG employee benefits including free financial & health advice and discounted travel deals
 
With a unique culture Travel Associates is the place to be APPLY TODAY