Hyatt to roll out mobile room entry and security to all hotels by 2020

The Riyadh skyline

ASSA ABLOY Hospitality, self-described provider of “advanced security solutions” for the hospitality sector has revealed it has completed the implementation of its ‘Mobile Entry’ tool at the Hyatt Regency Riyadh Olaya hotel, in Riyadh, Saudi Arabia.

The installation of the technology also includes VingCard Signature RFID door locks and comes as part of Hyatt’s plans to roll out similar security solutions to all of its properties by the end of 2020. Guests will be able use the tool, when they download the “World of Hyatt” app to their smart phones, to speed up check in and access their room or suites without the need for keys or key-cards.

“Mobile entry is fast becoming an amenity that guests expect”

Furthermore the solution is purported to as a defense against data theft and unauthorized access by encrypting digital key and room number information, which is then transmitted to guest devices using a secure communications channel. Once received by a guest’s device, the data is then stored inside a digital vault within the hotel’s app, and is again transmitted via a secure channel when a guest places their device within proximity to the appropriate guestroom lock.

Nizar Weshah, general manager at Hyatt Regency Riyadh Olaya, said: “With multiple major hotel brands now offering some sort of express check-in functionality, we are extremely pleased to be leading our region with the adoption of a technology that in many ways, is redefining the standards of guest convenience.

Hyatt Regency Riyadh-Olaya

“Mobile entry is fast becoming an amenity that guests expect when making their booking decisions, and those not offering such a feature increasingly run the risk of losing revenue, as guests look elsewhere to properties that can fulfill their needs.

By partnering with ASSA ABLOY Hospitality, Hyatt Hotels not only benefits from a platform that seamlessly integrates with its existing guest-facing mobile app to maximize ease of use, but also ensures that guests are fully protected with the latest in security technology.”

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