Australia & New Zealand Specialist
C&M Travel Recruitment • GBP 24,000 - 26,000 Hourly + Commission| Industry : | Airlines and Aviation, Travel Agent or Tour Operator |
|---|---|
| Sector : | Tour Operator or Guide, Travel Agent (Cruise), Travel Agent (Home worker), Travel Agent (Luxury), Travel Agent (Online), Travel Agent (Retail/Leisure), Tour Wholesaler |
| Department : | Customer Service |
| Employment Type : | Full-Time |
| Work Sponsorship : | Local contract only |
|---|---|
| Experience : | No experience required |
| Vacancies : | 2 |
| Job Status : | Active |
Australia & New Zealand – Travel Specialist
Fantastic opportunity to join this Australasia specialist travel company. You will be using your specialist long haul travel knowledge to create tailor-made itineraries to Australia & New Zealand. You will be an experienced Travel Consultant, with a passion for travel and sales. This is a home based role offering a basic salary of £25k with an OTE of £30k+.
Australia & New Zealand – Travel Specialist – Role & Responsibilities:
- Build tailor-made itineraries according to customer requirements.
- Be pro-active in using specialist long haul knowledge to convert enquiries into sales.
- Respond in an efficient and timely manner to calls and emails from potential customers.
- Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
- Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
- Handle any issues arising in an efficient customer focused way
- Provide an exceptional service to all customers via all channels.
- Actively contribute to achieving sales and service targets.
Australia & New Zealand – Travel Specialist – Skills & Experience Required:
- Proven experience in a travel tailor-made sales role, with a background in luxury tour operations.
- In depth knowledge of Australia & New Zealand, through own travelling and / or of putting together bespoke itineraries.
- Experience of meeting and exceeding sales targets.
- Exceptional customer service skills, with a genuine desire to exceed customers expectations.
- Good knowledge of supplier contracts and costing itineraries.
- Working knowledge of a travel GDS
- Ability to manage workload and prioritise effectively.
- Excellent verbal & written communication skills
- Flexible approach, with a pro-active creative approach to problem solving
Australia & New Zealand – Travel Specialist – Additional Information:
- Basic salary of circa £25k plus uncapped commission
- Home based role so need to have the space to do so
Please apply for the position of Australia & New Zealand – Travel Specialist online or email your cv to Harri@candm.co.uk
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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
