Australia & New Zealand Specialist

C&M Travel Recruitment  •  GBP 24,000 - 26,000 Hourly + Commission
Work location: Se11yu, London
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Industry : Airlines and Aviation, Travel Agent or Tour Operator
Sector : Tour Operator or Guide, Travel Agent (Cruise), Travel Agent (Home worker), Travel Agent (Luxury), Travel Agent (Online), Travel Agent (Retail/Leisure), Tour Wholesaler
Department : Customer Service
Employment Type : Full-Time
Work Sponsorship : Local contract only
Experience : No experience required
Vacancies : 2
Job Status : Active
Job Description

Australia & New Zealand – Travel Specialist
Fantastic opportunity to join this Australasia specialist travel company. You will be using your specialist long haul travel knowledge to create tailor-made itineraries to Australia & New Zealand. You will be an experienced Travel Consultant, with a passion for travel and sales. This is a home based role offering a basic salary of £25k with an OTE of £30k+.

Australia & New Zealand – Travel Specialist – Role & Responsibilities:

  • Build tailor-made itineraries according to customer requirements.
  • Be pro-active in using specialist long haul knowledge to convert enquiries into sales.
  • Respond in an efficient and timely manner to calls and emails from potential customers.
  • Liaise with suppliers to obtain rates & source product for bespoke tailor-made enquiries.
  • Manage the end to end sales & customer service journey, ensuring customers are notified of any operational changes affecting their holiday.
  • Handle any issues arising in an efficient customer focused way
  • Provide an exceptional service to all customers via all channels.
  • Actively contribute to achieving sales and service targets.

Australia & New Zealand – Travel Specialist – Skills & Experience Required:

  • Proven experience in a travel tailor-made sales role, with a background in luxury tour operations.
  • In depth knowledge of Australia & New Zealand, through own travelling and / or of putting together bespoke itineraries.
  • Experience of meeting and exceeding sales targets.
  • Exceptional customer service skills, with a genuine desire to exceed customers expectations.
  • Good knowledge of supplier contracts and costing itineraries.
  • Working knowledge of a travel GDS
  • Ability to manage workload and prioritise effectively.
  • Excellent verbal & written communication skills
  • Flexible approach, with a pro-active creative approach to problem solving

Australia & New Zealand – Travel Specialist – Additional Information:

  • Basic salary of circa £25k plus uncapped commission
  • Home based role so need to have the space to do so

Please apply for the position of Australia & New Zealand – Travel Specialist online or email your cv to

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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