E-commerce Executive (Hotel & Resort)

Thien Minh Group • Salary available upon request

Work location: Ho Chi Minh City, Vietnam

Industry :	Travel Agent or Tour Operator
Sector :	Travel Agent (Retail/Leisure)
Department :	Executive
Employment Type :	Full-Time

Work Sponsorship :	Local contract only
Experience :	1 to 3 Years
Vacancies :	1
Job Status :	Expired

Job Description

PRINCIPAL RESPONSIBILITIES

To assist E-Commerce Manager to manage 3^rd website extranet in term of:

Open/close as hotels request
Upload hotel information/rate/allotment/promotion
Generate materialized reservation, pick up, production, etc
Communicate with hotels reservation
Coordinate accommodation excursions & transportation requests for all properties
Supervise Ecommerce Coordinator.

MAJOR TASKS

Ensure reply all email from Client requirement/hotel queries within 24 hours and offer solution within 8 hours
To upload rate/package to contracted website as per E-commerce manager’s instruction
Generate reservation report : Weekly report, monthly report, materialize report (RN, Revenue)
To check across the inventory and filling /top up allotment on OTA if the occupancy is low or left in order to ensure maximum profitability online channel
To be up-to -date hotels products knowledge
Handle B2B/B2C – wholesale system
Ensure rate parity among OTA channels
To do market survey, analysis competitors

WORKING CONDITIONS

8:30am-5:30pm, 40 hours per week
Travelling within the country/region

JOB REQUIREMENTS

At least 2 year experiences at the same position
Proficient system use: OTA Extranet, Channel Manager, PMS Opera-Smile
Attention to details and careful manual
English ,computer skills
Internet, web browser, Microsoft Excel – Word, PowerPoint
Can start to work as soon as possible

WHAT WE OFFER

A competitive salary package with performance pay and annual bonus
Health Care and Personal Accident Insurance 24/24
Educational trips and annual company trip
16 days annual leave, 10 days sick leave
Working Hours: Monday to Friday 8:30am to 5:30pm, 40 hours per week
Training courses with great career development opportunities
Social club with monthly in/out of office activities
Annual staff party and companywide team building days
Summer vacation within Vietnam and Asian countries

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About The Company

Thien Minh Group

Hanoi, Vietnam

Travel Agent or Tour Operator

Travel Agent (Retail/Leisure)

See all 1 team members of Thien Minh Group on TD Community

Overview

Founded in 1994 and headquartered in Vietnam, TMG is one of the leading integrated travel and hospitality groups based in Southeast Asia. The Group brings approximately 90,000 tourists to the region serving a broad range of budget to high-end travelers and hosts over 200,000 hotel guests annually. TMG offers a one-stop solution for travelers in the Southeast Asia region, providing touring activities, accommodation, cruises, transfers and transport as well as travel agency services.

Our brands include but not limited to Victoria Hotels & Resorts, EMM’s Hotels & Resorts, Spice Viet Restaurant, Hai Au aviation, Emeraude Cruise, L’Azalee Cruise, iViVu.com, etc
o Victoria Hotels & Resorts: https://www.victoriahotels.asia/en/
o EMM Hotel: www.emmhotels.com/en/
o Victoria Mekong Cruise: https://www.victoriamekong.com/
o L’Azalée Cruises – Premier Cruise Experience: https://www.lazaleecruises.vn/
o Emeraude Classic Cruises: www.emeraude-cruises.com/
o iViVu hotel booking site: https://www.ivivu.com/
o Hai Au Aviation: http://seaplanes.vn/

For more information, please visit our website: www.tmgroup.vn

Benefits & Perks: