| Industry : | Hospitality |
|---|---|
| Sector : | Hotels and Accommodation |
| Department : | Sales |
| Employment Type : | Contract |
| Work Sponsorship : | Available |
|---|---|
| Experience : | 1 to 3 Years |
| Vacancies : | 1 |
| Job Status : | Expired |
- Supervise and handle all local and overseas room-bookings.
- Ensure that all reservation requests are replied efficiently.
- Handle specific requests on room types and discounts.
- Supervise and train subordinates.
- Keep control on travel agent allotment.
- Answer correspondences, e-mails and fax for reservations within 24 hours
- Prepare monthly operations report as required
- Direct all allocation of rooms.
- Ensure that the statistic information are all entered and updated in software, such as travel agent, commercial etc.
- Control room inventory in co-ordination with Sales and Marketing Director
- Respond promptly on overbooking situations, close reservation for critical days and inform our associates of situations.
- Help in the review of work methods and procedures in reservations.
- Assist the Resident Manager/Sales and Marketing Director to achieve the maximum possible occupancy and average room rate to meet forecasted and budgeted figures.
- Solve complaints from clients in regard to reservations and take immediate remedy action.
- To follow all systems and procedures as laid down in the standard operating manual
- Responsible of the compilation and updating of the SOP’s of the reservation department.
- Work and implement Six Senses best practice throughout the department with action plan.
- Make annual training plan for the department with action plan.
- Make the business plan for the department to achieve the targets.
- Conduct departmental training as per the resort’s training plan.
- Make daily weekly monthly reservation reports and statistics and ensure they are distributed to the respective departments.
Implement and support all Hotel & Group initiatives and programs as requested. - To portray professional public relations and Human relations skills at all times.
- To communicate effectively with all departments and be familiar with the entire Resort premises.
- Leadership: Visible, proactive, personally involved leader with excellent organizational skills, capable of providing focused direction and continuing to establish the resort’s prominent position within the market. A well-developed strategic person, able to make decisions and has a track record of proven results in the areas of customer and host satisfaction and operational excellence.
- Host Relations: must be a responsive, engaged and interactive leader, capable of building strong positive relationships with the hosts
- Perform all the duties directed by the Resident Manager.
About The Company
Hospitality 
Hotels and Accommodation
Overview
Six Senses Zil Pasyon is located on Félicité, a private island where massive granite rocks and coral fringed beaches create an air of drama and beauty while seamlessly fusing land and sea. On this ecological jewel of Seychelles, step in tune with nature or swim with the turtles while enjoying an intimate destination that offers every comfort.
Its 30 pool villas and three- and four-bedroom residences offer an oasis of serenity nestled between the verdant foliage and turquoise waters of the Indian Ocean. With its perpetual summer, the island is ideally located outside the cyclone belt just 30 nautical miles northeast of the Seychelles International Airport.
Jobs available: 0
Similar Jobs
