Our client is an award-winning luxury travel company that offers a range of bespoke travel itineraries across the globe. Due to remarkable growth, now seeking an experienced Sales & Service Luxury Travel Manager to join the team.
This is a great opportunity for a senior team leader, supervisor, sales or customer service manager from a luxury tour operator seeking something a little different in which you will be rewarded for your hard work.
Your career begins here, duties include:
Ensure excellent management of the team’s bookings from initial enquiry to return home and next booking.
Team management – recruitment, training and mentoring performance management.
After sales service – manage guest feedback and encouraging further bookings and loyalty.
Provide input as required into planning of accommodation and other product areas (ground handlers), to include selection and pricing thereof.
Performance management of the team to include training, KPIs and regular reviews.
Contribute towards the marketing of holidays by maintaining website pages and helping with other aspects such as PR and promotional campaigns.
Motivate, engage and inspire your team to deliver in a fun and educational environment.
Sales management experience with the travel, industry is essential ideally within a luxury travel environment
Understanding of luxury service, guest expectations is key
Must have strong coaching and motivating a team experience Within the travel industry.
Generous salary and bonus
Elite travel perks
Contributory pension scheme
Cycle to work scheme
Subsidised private healthcare
Company loyalty scheme
Staff travel fund
Plus many more perks.
Give your travel career a boost and apply today! Please note only suitable candidates from a travel background will be considered for this role.
Do you have rewarding friends or colleagues? Refer and earn today! Recommend Platinum Travel Recruitment and we will reward you with £150 to spend. Don’t keep us a secret, share your knowledge with friends, family and colleagues. There is no limit to how many professionals you recommend. Speed the word and increase your earnings. It’s simple, for the reward, the candidate must not already be registered with us and once they obtain a role and pass probation, we shall transfer the funds into your account immediately. The great thing is that it’s really easy to do, anyone can make a referral and watch your income grow!
Platinum Travel Recruitment are recognised specialists within the travel, events & leisure industry for many years. Our consultants possess a profound depth of knowledge of the travel & leisure industry having worked within travel, with an array of contacts throughout the UK and beyond. Our experienced consultants manage the full recruitment process, screen and test each potential applicant matching the job specifications ensuring time is not wasted on unsuitable candidates. Our open, honest and committed approach will ensure that you reach your goals. So, let’s link up and chat what success means to you.