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Senior Delivery Management

Sabre Asia
Salary available upon request
Tampines
04 Jun 2019
Industry : Travel Technology
Sector : GDS / CRS
Type : Full-Time
Experience : 5 to 10 Years
Vacancies : 1

Job Description

Sabre is currently looking for a Senior Delivery Management to join our team in Singapore. If you have what it takes and this role interest you greatly, please send in your CV now!

  • Responsibility for customer conversion projects from planning to delivering
  • Planning – identifying customer needs and resources needed to make it a successful transition
    • Collaborate with customer, account team to meet project deliverables
    • Collaborate with internal and external project team members to ensure full understanding and successful execution of each task.
  • Delivery
    • Install and configure Sabre standard products
    • Design customized training
    • Execute in depth intrductions and trainings to customers ambassadors
    • Conduct onsite and/or virtual training for customers agents
    • Support change management processes to help the adaption to a new system environment
  • Customer onsite assistance with floorwalking in a day to day operations
  • Work closely with customer support teams & across all operational verticals
  • Promotes global cooperation, collaboration and partnerships between individuals and groups

Job Requirements

  • Minimum 5 years of hands-on GDS experience; excellent functional Sabre knowledge is a plus
  • Proven experience in travel industry, including E2E workflow & common operations knowledge
  • Minimum 3 years of experience in customer implementations; project management experience is a plus
  • Ability to connect with a variety of audiences at all levels within and outside Sabre
  • Strong verbal communication and listening skills internal and external
  • Creative individual with strong analytical and solution oriented skills
  • Proficiency in creating and delivering formal training programs and presentations
  • Functional and technical experience on customer facing functions primarily focused on technical troubleshooting and/or system support and/or analysis
  • Have proven knowledge of Excel, Word, PowerPoint and a
  • General understanding and usability of computers and networks
  • Team player with experience of working with different cultures in a global environment

Read Full Job Description

Work Location

Address: Tampines

Benefits & Perks

Competitive salaries
Flexible hours
Health insurance
Paid sick days
Professional development
Vacation time


 
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