OYO launches industry-first complimentary insurance

TD Editor

OYO Hotels & Homes has announced a first-of-its-kind offering for its customers, — complimentary insurance cover for guests as part of the booking price in OYO properties across India.

The insurance cover has been launched in partnership with ACKO General Insurance, insurtech company which makes buying and using insurance effortless. With a shared vision of offering hassle-free services and a consumer-first approach backed by innovative technology, OYO and ACKO are launching this industry-first feature to ensure a great hospitality experience for the consumer.

The complimentary insurance package offers OYO guests insurance coverage for protection against accidental death, baggage loss and accidental medical expenses for the entire duration of their stay in a city.

To begin with, OYO will be offering guests staying at OYO Hotels, OYO Home, OYO Townhouse, Collection O, SilverKey, Capital O and Palette Resorts this insurance, valid for their full period of stay in these properties. The insurance cover will be applicable to bookings made via the OYO App, website, mobile website, direct bookings as well as walk-ins. The offering will be extended to other categories and booking channels in the coming days.

“To cater to unexpected situations.”

Commenting on the unique offering, Gaurav Ajmera, chief operating officer (COO), India and South Asia, OYO Hotels & Homes said: “With the complimentary insurance offering, we are taking a step forward. The unique feature which has never been offered before in the Indian hospitality industry, designed in partnership with ACKO, aims to cater to the unexpected, unplanned and isolated situations, that our guests across 300+ cities in the country, that choose OYO as their preferred accommodation option, could face. ”

“Delivered entirely digitally, from issuance to claim, we expect this to solve key pain points in the hospitality sector.” said Varun Dua, CEO and founder of ACKO General Insurance.


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