Loyalty and customer benefits experts Collinson, has announced that it will be making a multi-million dollar investment into India to help grow its airport experiences product, Priority Pass.
The investment will see the UK based company build Priority Pass’ presence twofold, doubling its lounge portfolio in India over the next three years, extending its suite of 45 airport lounges in 20 Indian cities.
“Creating more locally relevant propositions and further strengthening our team”
David Evans, Joint CEO of Collinson said: “India is a vital market and one we see on a par with China in terms of growth potential. With 1.7 billion domestic passengers having flown in 20171 and outbound travellers expected to reach 50 million by 2020, the influence of the Indian traveller is only going to increase.
“Having had success with emerging markets such as China, Russia and Brazil, and a presence in India for 15 years, working with 42 clients, it’s exciting to triple our investment in India. We look forward to building out our lounge inventory and our own airport infrastructure, creating more locally relevant propositions and further strengthening our team on the ground with additional skilled local resource, and partnering with Indian businesses to redefine the airport experience for the benefit of domestic and international travellers.”
Collinson’s wholly-owned and operated airport infrastructure business, Airport Lounge Development (ALD), is also working with airports across India to identify opportunities to open its own exclusive lounges and airport amenities to meet the growing demand of domestic and international travellers. ALD is an established leader in the airport lounge space in the US and Europe and is now bringing its successful business model to the Indian market.
Collinson is also in partnership discussions with several innovative Indian technology service providers to ensure it can deliver bespoke solutions in India.