Natcha Charoenwai
The Ultimate Return on Human Connection: How Trisara Phuket’s Sabina Ahuja is Rewriting Luxury Guest Relations
In an era increasingly dominated by numerical hierarchies and predictive algorithms, luxury hoteliers face a complex question: what does true hospitality look like when standard corporate metrics are stripped away? For Sabina Ahuja, the Director of Guest Experience at Trisara Phuket, the answer did not come from climbing a traditional real estate ladder, but by stepping off it entirely.
Leading with Heart: How Angelina Koay is rewriting the hospitality blueprint
In the competitive landscape of Asia-Pacific hospitality, ascending to a first-time general manager role represents a significant career milestone. For Angelina Koay, newly appointed General Manager at Novotel Living Singapore Orchard, this milestone is uniquely historic: she is navigating her inaugural GM position by launching the very first Novotel Living property in Asia.
Dynamic Leadership and Mentorship: Conrad Manila’s Joanne Golong-Gomez Shares Strategies for Hospitality Success
The Conrad Manila's Joanne Golong-Gomez shared actionable insights on managing through crises and nurturing the next generation of industry talent.
‘Data is nothing without empathy’ Co-Founder and entrepreneur Upasna Bhandari shares her insights.
IWTA interviews Upasna Bhandari on "Female founder challenges corporate status quo"
‘Empowering women is a business mandate’: Executive Lyn Siew on industry reform
IWTA interviews Lyn Siew on "Mother executive empowers women in hospitality industry"