Scott Coates

Bangkok, Thailand

20+ Years of total work experience

About Scott Coates

Scott has lived/worked in Asia since 1999 when he moved to Thailand to co-found specialized luxury travel company Smiling Albino, which he successfully sold his ownership of in 2013 to pursue a career in training and leadership.

A lifelong learner, in 2011, he spent five-months as a Fellow in the Asia Pacific Leadership Program at the East-West Center in Hawaii, which sent him on a new journey, eventually joining EXO Travel as their Director of People Development. There, he was responsible for identifying, designing, and delivering training programs for EXO’s 940+ team members at 26 offices in 10 countries. Developing HR policy and strategy, working on succession planning and employee engagement, were also major focuses, while managing HR teams across the region.

Scott has a strong interest in employee fulfillment, happiness and community engagement. Over the years he’s managed multiple community outreach programs in Asia, and has worked as a Team Building Consultant for such clients as AstraZeneca, BP, HSBC and Tetra Pak. He’s written for publications around the world, cycled to Mount Everest Base Camp (Tibet), runs half-marathons, and maintains a travel podcast (

Director of People Development

EXO Travel

Aug 2016 - May 2020 • 3 years 10 months
- Analyzed training needs and reinvented longterm strategy - Created development programs and company manuals - Delivered training to 1,000+ staff in 10 Asian countries - Designed an e-Learning platform and training modules - Managed HR teams across 10 countries and 26 offices - Set HR policy, drove KPI process, and grew company culture - Measured ROI of initiatives, team fulfillment & engagement - Member of Head Office Core Leadership Team

Co-Founder and Host

Talk Travel Asia

May 2015 - Present • 5 years 5 months
About Hosts Scott & Trevor Trevor Ranges and Scott Coates are two intrepid characters with a love of Asia and travel. They’ve lived and worked throughout the region since the late 1990s, dabbling in everything from teaching to writing guidebooks to voicing radio ads to working at and running travel companies. This podcast is a pet project to share their favorite bits of travel insight and to showcase the passion of their many regional contacts. Travel enthusiasts who are always planning their...

next big trip, Trevor and Scott hope you enjoy this podcast as much as they relish putting it together. If you’d like us to explore a specific topic, send Scott and Trevor an email and they’ll do what they can to make it happen. Happy Trails! Trevor traveling local-style in Cambodia Trevor traveling local-style in Cambodia Trevor Ranges There are few people better known and liked in as many Asian countries as Trevor. He moved to Thailand in 2001 to work with the Princeton Review, preparing students for entrance to US universities. A longtime writer out of personal passion, Trevor began a decade-long career as a travel writer, authoring the beaches and islands’ chapters of Fodor’s Thailand guidebook and then updating Fodor’s Laos coverage. He later contributed to several editions of National Geographic Traveler: Thailand before authoring the first edition of Nat Geo’s Cambodia travel book. Trevor has worked on promotional campaigns for the Tourism Authority of Thailand, written various travel articles for a variety of media, and taught writing at several Thai universities. He is currently based in Cambodia where he just completed a two year stint as Product Manager for EXO Travel. Currently he’s working on a variety of passion projects, including a novel, an animated film, and an Angkor temples-themed card game. REPORT THIS AD REPORT THIS AD Scott Coates Curious, connected, and now feeling part Asian, Scott has made traveling the region his life. He moved to Thailand in 1999 to start a specialized travel company, Smiling Albino, which he sold his shares in, in 2013. Over the years he’s written for guidebooks and publications around the world, designed/led life-changing adventures, consulted as a team building facilitator, developed community outreach programs, and worked as Director of People Development for EXO Travel, one of Asia’s leading DMCs. Scott lives in Bangkok, Thailand, with his wife, where he can usually be found cycling, jogging, and plotting the next big thing. To learn more about Scott & Trevor: Follow Scott on Twitter, Instagram, and LinkedIn Follow Trevor on Instagram and LinkedIn Trevor’s Book: National Geographic Cambodia Trevor’s very out of date blog

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Co-Founder, Director

Smiling Albino • Bangkok

Sep 1999 - Mar 2013 • 13 years 6 months
- Developed a highly creative luxury travel company in SE Asia - Crafted complex, exclusive access travel experiences - Built and trained operational teams in 5 Asian countries - Overall financial management and planning - Set/led marketing strategy & vision - Cultivated international business partnerships - Hosted celebrities and global business leaders

Talk Travel Asia podcast – Season 3 Launches!

June 1 2020 saw the launch of Season 3 of Talk Travel Asia podcast. With more than 100 episodes available for travel enthusiasts to explore Asia, hosts, National Geographic Cambodia Guidebook writer Trevor Ranges, and specialized travel company co-founder Scott Coates, have a fantastic lineup of guests ready, with new episodes every two weeks.
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