RMS, a leading hospitality platform, has appointed Rich Steers as its new Chief Product & Technology Officer (CPTO). Steers, who brings over 25 years of experience in building and scaling SaaS platforms, will spearhead RMS's efforts in product innovation and global expansion. His appointment is part of RMS's strategy to enhance its leadership team and strengthen its position in the hospitality technology sector.

Steers previously served as CPTO at ROLLER, where he led the development of AI-powered solutions and enterprise software, expanding the business to thousands of venues globally. His extensive background includes senior roles in hospitality, fintech, and enterprise software, where he managed teams responsible for e-commerce, customer data platforms, and payments.

At RMS, Steers will focus on transforming the platform from a system of record to one of intelligent action, aiming to improve customer experience and operational efficiency for accommodation providers. "RMS has built an incredibly strong platform with a clear vision for the future of hospitality technology," Steers remarked, expressing his enthusiasm for shaping the next generation of RMS products.

CEO Adam Seskis welcomed Steers, highlighting his track record in delivering innovative technology and his customer-first mindset. RMS supports over 6,000 properties across 70 countries and continues to invest in AI, automation, and connected hospitality solutions to streamline operations and enhance guest experiences

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