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Etihad Airways sees 28% passenger increase in November
Etihad Airways reported a substantial increase in passenger numbers for November 2025, with 2.1 million travellers, reflecting a 28% rise compared to the same month in 2024. This growth is part of a broader trend, as the airline has carried 20.2 million passengers in the year to date, a 20% increase from the previous year. The airline's passenger load factor also improved, reaching 89% in November. The airline's expansion efforts have been pivotal in this growth. November saw the introduction of new routes to destinations including Tunis, Hanoi, Chiang Mai, Hong Kong, and Medina, contributing to increased passenger numbers and supporting inbound travel to Abu Dhabi. The fleet size has also expanded significantly, with 124 aircraft in operation by the end of November, up from 98 the previous year. This includes the addition of four A321LRs, underscoring Etihad's commitment to growth and investment. CEO Antonoaldo Neves highlighted the airline's strategic efforts, stating, "These results demonstrate the hard work of our teams. We've systematically built out our network, invested in our product, and our expanded capacity is bringing more visitors to experience all that Abu Dhabi has to offer." As Etihad Airways continues to expand its network and fleet, the airline is well-positioned for continued growth, maintaining high load factors and operational strength as it approaches the end of the year. ```
Etihad and Sotheby’s unveil landmark exhibition partnership
Etihad Airways and Sotheby’s have announced a strategic partnership, with Etihad serving as the Presenting Partner for Sotheby’s two-part exhibition, Icons: Back to Madison. This exhibition, showcasing nearly $2 billion worth of masterpieces, is set to take place in Abu Dhabi and New York, offering a rare glimpse into some of the most iconic works ever sold by Sotheby’s. The exhibition debuted in Abu Dhabi from 2 to 6 December at the St. Regis Saadiyat Island and will continue in New York from 13 to 21 December at Sotheby’s new global headquarters on Madison Avenue. The collection includes over 25 works, featuring notable pieces such as Andy Warhol’s Shot Orange Marilyn and Banksy’s Girl Without Balloon. Courtney Kremers, Sotheby’s Vice Chairman, remarked, “Icons is more than an exhibition—it’s a celebration of Sotheby’s legacy and a return to our roots on Madison Avenue.” Arik De, Chief Revenue and Commercial Officer of Etihad Airways, added, “Our collaboration with Sotheby’s reflects our shared commitment to delivering remarkable experiences that connect cultures and inspire discovery.” Etihad, known for transporting luxury goods, will exclusively carry the Icons Collection via its FlyCulture service. The airline operates twice daily flights from Abu Dhabi to New York’s JFK International Airport, benefiting from the unique US Customs Preclearance facility in Abu Dhabi. This partnership marks a significant cultural collaboration, with future plans to expand Sotheby’s luxury offerings to the skies. ```
Etihad introduces carbon-offset feature for businesses
Etihad Airways has unveiled a new feature on its Etihad for Business platform, enabling corporate clients to use their EYB credits to purchase carbon offsets directly. This enhancement, launched on 11 December 2025, is part of Etihad's ongoing collaboration with CarbonClick and aims to support corporate partners in fulfilling their voluntary environmental commitments. The new functionality integrates seamlessly into the existing Etihad for Business portal, which was launched earlier this year as a fully digital corporate programme. This portal allows corporate clients to manage travel, access contract details, track spending, and redeem credits for various benefits, including upgrades, priority services, lounge access, and now, carbon offsets. Javier Alija, Vice President Global Sales & Distribution at Etihad Airways, stated, “This enhancement provides our corporate clients with a practical tool to assist in achieving their voluntary environmental commitments. By integrating carbon-offsets directly into Etihad for Business, we simplify the process for corporate clients to be aware of their emissions associated with business travel and choose to take steps in support of climate action through their everyday travel management.” The platform is set to expand further in the coming year, offering features such as automated performance reports, real-time analytics, and simplified contract management. This development underscores Etihad's commitment to providing a comprehensive, user-friendly travel management solution that aligns with corporate clients' environmental goals. With the integration of carbon-offset redemption, Etihad for Business now offers an efficient mechanism for corporate clients to support their climate goals, enhancing the airline's suite of digital travel management tools. ```
Etihad and Condor launch new Abu Dhabi routes
Etihad Airways and German airline Condor have announced a strategic partnership, unveiling new daily flights from Frankfurt and Berlin to Abu Dhabi starting in Summer 2026. This collaboration includes a comprehensive codeshare agreement, enhancing direct access to Abu Dhabi from Germany. From 1 May 2026, Condor will operate daily flights between Frankfurt and Abu Dhabi using Airbus A330 aircraft, with Berlin-Abu Dhabi services commencing on 15 June 2026 via Airbus A320. This expansion aims to meet the growing demand from German travellers and provide seamless connections to Etihad's extensive network across the Middle East, Asia, Africa, and Australia. Arik De, Chief Revenue and Commercial Officer of Etihad Airways, expressed enthusiasm for the partnership, stating, "Germany is a vital market for Etihad, and adding Berlin alongside new Frankfurt options meets clear passenger demand." Jens Boyd, Commercial Director of Condor, highlighted the codeshare agreement as a foundation for connecting Germany's capital and Europe's financial hub to the Gulf Cooperation Council (GCC) region and beyond. The partnership supports Abu Dhabi's tourism sector and economic ambitions by increasing visitor access. Etihad Guest members will also benefit from earning and redeeming miles on Condor-operated flights. The codeshare agreement awaits regulatory approvals, with further details to be announced. Tickets for the new routes are now available for booking on etihad.com and condor.com. ```
British traveller wins 5 million Etihad Guest Miles
A British traveller has clinched first place in Etihad Airways' Extraordinary Challenge, securing a remarkable 5 million Etihad Guest Miles. The award ceremony took place at the Etihad Guest Terrace during the Formula 1 Abu Dhabi Grand Prix, where 10 participants were celebrated for completing the challenge. Launched in May, the challenge encouraged Etihad Guest members to visit 15 new destinations announced by the airline. Etihad Airways has been rapidly expanding, with 31 new routes announced, including Salalah and Zanzibar, set to begin operations next year. Nearly 50,000 members have joined the challenge, with 20% being new to the programme. Notably, 75% of participants are based outside the UAE, highlighting the global appeal of the challenge. Warsaw emerged as the most popular destination among the 15 new routes. The event marked the culmination of a year-long race, rewarding travellers who turned their ambitions into reality. Alongside the main awards, the first 10 members to complete the challenge received 100,000 miles each. Special recognition prizes were also awarded for creativity and exceptional achievement, with an additional 50,000 miles given to standout participants. Mark Potter, Managing Director of Etihad Guest, praised the participants, stating, “The Extraordinary Challenge has truly lived up to its name and the spirit of adventure each of our participating members has shown around the world is a testament to the passionate community we’ve created globally.” The competition remains open until 25 May 2026, with over 11 million miles still available. Participants can track their progress via Etihad Guest’s live race dashboard and digital passport. New and existing members can register at etihad.com/extraordinary to join the race and share their adventures using #EYextraordinarymiles. ```
Etihad Airways launches three weekly flights to Kazan, Russia
Etihad Airways has launched its inaugural flight to Kazan, establishing a direct link between one of Russia's fastest-growing cities and Abu Dhabi. The new route, operating three times weekly, brings these two dynamic destinations within easy reach, with a flight time of just over five hours. As informed by a news report in KN, WAM (Emirates News Agency) Flight EY839 touched down at Kazan International Airport this afternoon, greeted with a ceremonial welcome, marking the start of a new travel corridor for business and leisure travellers. Operating on Tuesdays, Thursdays, and Sundays, the service is perfectly timed for weekend escapes or extended holidays. "We're delighted to welcome guests from Kazan to discover Abu Dhabi, a city that beautifully blends Emirati heritage with contemporary innovation," said Natalia Goryunova, Country Manager Russia at Etihad Airways. "Through our Abu Dhabi hub, passengers can enjoy seamless connections to Southeast Asia, the Indian Subcontinent, the GCC region, and Australia, opening up exceptional travel opportunities across Etihad's global network. Whether exploring Abu Dhabi's cultural landmarks, pristine beaches, and thriving dining scene, or connecting onwards to destinations throughout our network, this flight opens up a world of possibilities for travellers in both directions."
Etihad Airways crowned one of the world’s top airlines in 2025: AirHelp Score
Etihad Airways has been ranked among the top airlines globally in the prestigious 2025 AirHelp Score, achieving an exceptional overall score of 8.07 out of 10 and jumping an impressive nine places year-on-year. Widely recognised as one of the world’s most comprehensive and trusted airline rankings, the AirHelp Score evaluates carriers equally on three key pillars: on-time performance, customer opinion and claim processing. The 2025 results are based on flight data from 1 October 2024 to 30 September 2025 and surveys from more than 11,500 passengers across over 60 countries. Etihad delivered this outstanding result during a period of rapid and sustained growth – expanding its modern fleet to 120 aircraft, growing its network to more than 100 destinations worldwide and carrying 19% more passengers year-on-year – all while continuing to raise the bar on punctuality and guest satisfaction. Antonoaldo Neves, Chief Executive Officer of Etihad Airways, said: “Rising to one of the top two airlines in the world is an extraordinary achievement and a clear validation of everything we are building at Etihad. While rapidly growing our network, fleet and guest numbers, we have stayed laser-focused on what truly matters: getting our guests there on time, delivering thoughtful and genuine hospitality at every touchpoint, and standing by them when plans change. This ranking is proud recognition for every single member of our people who make that promise real, flight after flight.” Tomasz Pawliszyn, Chief Executive Officer of AirHelp, added: “Etihad Airways’ rise to second place globally, with an overall score of 8.07, is impressive. Climbing nine places in a single year reflects the airline’s strong commitment to the passenger experience, especially regarding on-time performance and customer satisfaction. As the aviation landscape continues to evolve, the 2025 AirHelp Score shows which airlines are keeping pace with modern passenger expectations. Today’s travellers expect honesty, accountability, and reliability. We’re pleased to see Etihad setting such a strong example for the industry this year.” The AirHelp Score’s customer opinion rating covers cabin crew, comfort, cleanliness, food and entertainment, while its unique claim-processing score measures how fairly and efficiently airlines handle passenger compensation when flights are disrupted.
Emirates celebrates 54th Eid Al Etihad
Spectators at the Emirates Dubai 7s were treated to a spectacular Emirates A380 low-level flypast over The Sevens Stadium to mark the UAE’s 54th Eid Al Etihad. Taking off from Dubai International Airport, the aircraft made its approach over the stadium at 4:30pm, gliding past at an altitude of just 500 feet and delighting thousands of fans gathered for the region’s biggest sports and entertainment festival. Commanding the flight was Captain Mubarak Al Mheiri, Deputy Chief Pilot Airbus, supported by Captain Khalid Bin Sultan, Captain Philippe Lombet, and Captain Nabil Al Rustamani. This year’s flypast continues Emirates’ long-standing tradition of celebrating Eid Al Etihad at the Emirates Dubai 7s, a tournament with more than five decades of history which has become the highlight of Dubai’s annual sporting calendar. The 2025 edition once again brings together world-class rugby action, numerous sports competitions, and vibrant music and family entertainment across an unforgettable Eid Al Etihad weekend.
Luxury Awaits UAE Travellers This Eid Al Etihad at City of Dreams Mediterranean
With the Eid Al Etihad holidays fast approaching, City of Dreams Mediterranean invites travellers to make the most of the long weekend with an unforgettable European getaway. Cyprus, one of the Mediterranean’s most charming and sought-after destinations, is now closer than ever, thanks to newly introduced direct flights from Abu Dhabi under just AED 800. Perfectly timed for the holiday period, the route offers UAE residents effortless access to Europe’s first integrated resort for a sun-soaked, luxurious retreat just under five hours away. Whether seeking a quick family holiday, a relaxing couples’ escape, or a memorable trip with friends, City of Dreams Mediterranean offers a complete destination experience. Guests can look forward to five-star accommodation, immersive leisure facilities, and world-class dining, all set against Cyprus’s warm Mediterranean landscapes, an ideal setting for a refreshing National Day break. Travellers can unwind at the serene Renu Spa, lounge by the island’s largest pool complex featuring a thrilling surf simulator, or embrace adventure at the outdoor Adventure Park with its zipline coaster, climbing structures, ropes courses, and mini-golf. While younger guests explore, adults can refine their game at the 12-court Tennis Academy or enjoy exclusive golf privileges at the soon-to-open Limassol Greens Golf Course neighbouring the resort. With 500 rooms and suites overlooking lush gardens, sparkling pools, or the Mediterranean Sea, City of Dreams Mediterranean offers a tranquil escape infused with island charm. Dining options span international buffets and gourmet à la carte experiences, ensuring memorable culinary moments throughout the stay. This Eid Al Etihad long weekend presents the perfect opportunity for travellers to explore Cyprus’ sunlit beaches, rich history, and vibrant culture. With fares starting from AED 250, UAE residents can effortlessly experience Limassol and City of Dreams Mediterranean for a luxurious European getaway without the long-haul journey. Room rates start at AED 3,299 (€780) for two nights
Etihad Airways carried 2.0 million passengers in Oct 2025
Etihad Airways carried 2.0 million passengers in October 2025, a 28% increase compared with the same month last year. Oct 24 Oct 25 Variance 2024 YTD 2025 YTD YTD variance Passengers 1.6 million 2.0 million +28% 15.2 million 18.1 million +19% Passenger load factor 87% 88% +1pp 87% 88% +1pp Operating fleet size 97 120 +23 Network destinations 87 114 +27 Year-to-date, Etihad has now carried 18.1 million passengers, representing 19% growth over the first ten months of 2024. The airline maintained an 88% passenger load factor in October and year-to-date, demonstrating effective capacity management alongside rapid expansion. Etihad's operating fleet reached 120 aircraft by month-end, with a network comprising over 100 destinations, of which 96 were operated in the month. Antonoaldo Neves, Chief Executive Officer of Etihad Airways, said: "October's exceptional 28% passenger growth accelerates the momentum we built through the first nine months of the year. With our fleet reaching 120 aircraft and a network of more than 100 destinations, we're seeing the full impact of our strategic expansion. As we enter the final stretch of 2025, our operational performance and sustained high load factors give us confidence in delivering a landmark year for Etihad.”
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