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Etihad Airways Launches Loyalty Partnership with Vietnam Airlines
Etihad Airways, the national airline of the UAE, and Vietnam Airlines, the national carrier of Vietnam, have signed a frequent flyer partnership agreement to allow loyalty members of either airline to earn and redeem miles across both networks from 1 July 2025. Mark Potter, Managing Director Etihad Guest at Etihad Airways, said: “We are pleased to offer our members even more ways to earn and redeem their Etihad Guest miles, rewarding guests for every extraordinary travel experience. Complimenting Etihad’s launch of flights to Hanoi from November this year, this partnership gives our members access to Vietnam Airlines’ impressive global network, offering members more destinations across North America, Europe, Asia Pacific and domestic Vietnam. We look forward to welcoming Lotusmiles members onboard Etihad soon, to experience our signature Emirati hospitality and earn and redeem their miles with us, one adventure at a time.” Nguyen Sy Thanh, Vietnam Airlines Lotusmiles Director, also commented: “We are delighted to partner with Etihad Airways. This collaboration will offer Lotusmiles members greater opportunities to earn and redeem miles across an extensive global network, including destinations in North America and the Middle East. It also ensures a seamless and rewarding travel experience, delivered with world-class service from both airlines. This marks an important milestone in our journey to enhance customer value and reinforce our continued commitment to provide memorable travel experiences. Beyond that, the partnership reflects our dedication to delivering the image of Vietnam and its rich cultural identity closer to the world.” This partnership is a demonstration of the commitment established by both carriers signing a Memorandum of Understanding in October last year and reflects the initial phase of expanded cooperation. The MoU was designed to strengthen ties between the airlines and formalised a commitment to explore further collaboration for both Etihad and Vietnam Airlines’ customers. Etihad will begin flights to Hanoi in November as one of 16 new destinations the airline is launching this year. The inaugural will create a new bridge between Vietnam and the United Arab Emirates and offer more value to loyalty members of both airlines.
Etihad to welcome over seven million travellers this summer
Etihad Airways, the national airline of the United Arab Emirates, is preparing to welcome more than seven million guests at Zayed International Airport over the busy summer travel period. Shaeb Alnuaimi, Etihad’s Director of Airport Operations, said: “We are looking forward to hosting millions of guests at Zayed International Airport as they head off on their summer holidays, including those flying on our seasonal routes to Malaga, Antalya, Santorini, Nice, and Mykonos.” “At every stage of the journey, we’re focused on delivering the highest standards of safety, comfort, and service. Whether it’s our modern fleet, award-winning hospitality, or thoughtful travel experiences, our guests can expect a smooth and enjoyable journey from the moment they check in.” Etihad Airways has compiled essential tips to help guests prepare for their travels: Flight Information and Updates Staying informed is essential during busy travel periods. Guests can easily access the latest flight information through the Manage My Booking section on etihad.com or via the mobile app, where they can view or modify flight details, select seats, and access various other services. Early Check-in Options To avoid potential queues, guests are strongly encouraged to arrive at the airport at least four hours before departure during peak periods. For added convenience, Etihad offers multiple early check-in options: Online check-in opens 30 hours before departure and is available through etihad.com or the mobile app. After checking in online, guests can use the many automated self-service bag drops at the terminal, allowing them to weigh and tag their bags and collect their boarding pass in under a minute. Several off-airport check-in and bag-drop facilities are also available at: Abu Dhabi Cruise Terminal (open 24 hours) The Fountains – YAS Mall (open from 10am to 10pm) Mussafah (open from 10am to 10pm) at 38 Al Arzaq Street, Behind Al Madina Hypermarket Al Ain (open from 10am till 10pm) at Lulu Hypermarket Kuwaitat, Shakhboot Bin Sultan St Home Check-in and Land & Leave Services For ultimate convenience, guests can start their journey with home check-in through MORAFIQ, available up to five hours before departure. Starting from AED 185, this service includes baggage check-in, seat selection, and doorstep delivery of boarding passes. Upon return to Abu Dhabi, the Land & Leave service offers a seamless arrival experience. Guests can proceed directly to their destination while MORAFIQ delivers their bags to any Abu Dhabi address within three hours of landing. These services can be booked via the MORAFIQ app or website. Pre-purchase Travel Options Enhanced comfort options are available for purchase on etihad.com for travellers during the busy holiday period. Economy Extra Legroom offers more space to stretch out, while the Neighbour-free Seat option can be selected at least 72 hours prior to departure. Guests can also enhance their pre-flight experience with First and Business Class Lounge access, available for purchase up to 90 minutes before departure. Baggage Policy Economy Class guests are permitted 7kg of carry-on baggage, while First and Business Class guests can bring up to 12kg. Cabin baggage must not exceed the dimensions of 56cm height, 36cm depth, and 23cm width. Additional checked baggage allowance can be purchased at special rates through Etihad's website or mobile app before departure. US Pre-clearance Facility Travellers to US destinations must check in at Terminal A at least four hours before their flight. First, Business, and The Residence guests should arrive at the US Customs and Border Protection (CBP) Preclearance facility 90 minutes before departure, while all other guests must arrive two hours before departure. The facility closes one hour before flight departure.
Etihad Airways and Air Europa celebrate inaugural flight milestone
Etihad Airways and Air Europa have celebrated a historic milestone as Air Europa operates its inaugural wet-lease flight from Abu Dhabi to Madrid, marking the Spanish carrier's first-ever aircraft operation from the Middle East. The landmark Boeing 787-9 service represents a significant evolution of the partnership between the two airlines, building on their expanded codeshare agreement and frequent flyer programme cooperation. This collaboration highlights the value of strategic partnerships in improving global connectivity and offering more seamless travel options for passengers across four continents. Etihad now offers twice-daily services to Madrid, with the afternoon EY103 service operated by Air Europa's Boeing 787-9 aircraft featuring 32 Business class and 307 Economy seats. The wet-lease arrangement, alongside the expanded codeshare, strengthens the growing market between Abu Dhabi and Spain, and supports wider tourism and trade links between the two countries. Antonoaldo Neves, Chief Executive Officer of Etihad Airways, said: “Today marks a new chapter in our partnership with Air Europa. This collaboration demonstrates how Etihad can work with strategic partners to enhance our Madrid route and offer even greater choice for travellers between the UAE and Spain. By partnering with Air Europa, we're opening exciting possibilities for our passengers seeking to explore new destinations.” Juan José Hidalgo, Air Europa's President, added: "“Partnering with Etihad Airways to launch our first Middle East service from Abu Dhabi is a major milestone for Air Europa. It allows us to better serve growing demand for travel between Spain and the UAE. Abu Dhabi is a world-class destination and an ideal platform for us to expand into new markets.” The partnership reinforces Etihad’s commitment to supporting Abu Dhabi’s position as an attractive destination for both leisure and business travel, while also strengthening links with key European markets such as Spain. Together, Etihad and Air Europa offer passengers convenient travel options to more than 130 destinations across their combined networks. The wet-lease operation establishes a strong foundation for more strategic initiatives between Etihad and Air Europa in the future, including opportunities for deeper commercial activities and expanded bilateral cooperation. Both airlines remain committed to exploring additional collaborative opportunities that will benefit passengers through enhanced travel options, improved connectivity, and seamless service delivery.
Etihad carried 1.7 million passengers in May, a 19% increase vis-à-vis 2024
Etihad Airways, the national airline of the United Arab Emirates, has released its latest traffic statistics for May 2025, highlighting continued expansion and customer demand. The airline carried 1.7 million passengers in May, representing a 19% increase compared to the same month last year. This continued growth reflects the airline’s strategic expansion and strong market positioning. Passenger load factor climbed to 87%, up from 84% in May 2024, reinforcing Etihad’s ability to optimise capacity while maintaining high demand. Etihad’s operating fleet now stands at 100 aircraft, supporting its growing network and service enhancements. In the first five months of 2025, 8.4 million travellers have flown with Etihad, a 17% rise from the same period in 2024, with the airline maintaining an impressive 87% average passenger load factor. Antonoaldo Neves, Etihad Airways CEO, said: "We saw a pleasing continued growth in our momentum, with May’s passenger numbers growing by 19% year-on-year, underlining our position as the fastest-growing Middle East airline. Our year-to-date results show more than 8 million customers have flown with us in 2025, and our rolling 12-month figure now stands at almost 20 million, a testament to the trust placed in Etihad’s service. “We reached an exciting milestone in May as our fleet number reached the 100 mark. As we continue expanding our route network and growing our fleet in the coming months, our focus remains on delivering a seamless and exceptional customer experience.” May-24 May-25 2024 YTD 2025 YTD Passengers 1.5 million 1.7 million 7.2 million 8.4 million Passenger load factor 84% 87% 85% 87% Operating fleet size([1]) 90 100 Passenger destinations 68 72
Etihad increases flight frequencies to Pakistan
Etihad announced an increase in its flight frequencies to Karachi, Pakistan, and tickets are now on sale. This expansion is part of the airline’s ongoing commitment to provide guests with more travel options and enhanced connectivity. Beginning 1st October of this year, Etihad will start flying four times a day on the Abu Dhabi – Karachi route, providing a total of 28 weekly nonstop services to Pakistan’s economic hub. This expansion increases the total number of weekly flights to Pakistan to 60, reinforcing Etihad’s commitment to the region. Also, this follows closely on the announcement of new flights to Peshawar, set to commence on 29 September, further strengthening air links between Pakistan and Abu Dhabi. The enhanced flight frequencies and optimised departure and arrival times are carefully designed to provide guests with maximum convenience and seamless connectivity across Etihad’s expanding global network, including the UAE, the Middle East and Africa, Europe, and North America.
Etihad and Ethiopian Airlines’ codeshare agreement takes off
Etihad and Ethiopian Airlines activated their codeshare agreement today, 9th June, in a bid to strengthen connectivity between Africa and Asia, Australia, and the Middle East. This bilateral partnership enhances global travel opportunities for guests, with seats available to book now. Ethiopian will start services from Addis Ababa Bole International Airport (ADD) to Abu Dhabi International Airport (AUH) on 15th July, and Etihad Airways introducing daily flights to Addis Ababa starting 8th October. This is the first step ahead of implementation of the groundbreaking Joint Venture agreed between Etihad and Ethiopian earlier this year, unlocking greater travel opportunities for passengers across both networks. Simplified journeys The codeshare lets guests simplify their journeys by making a single booking with one check-in process at the start and the added convenience of having their baggage transferred to their final destination. According to Etihad’s chief revenue and commercial officer Arik De: “By leveraging our combined networks, we are unlocking seamless travel opportunities between Africa and Asia, Australia, and the Middle East. Easy connections via Abu Dhabi and Addis Ababa, will enhance flexibility, boosting trade and tourism, and delivering unparalleled travel experiences to guests of both airlines." Through the partnership, Etihad passengers will gain access to Ethiopian Airlines' extensive African network, with connections via Addis Ababa to 55 destinations across 33 countries, including Entebbe, Kinshasa, Kigali, Lusaka, Harare, and Victoria Falls expanding their travel options across the continent. At the same time, Ethiopian Airlines passengers can book itineraries connecting to Etihad-operated flights through Abu Dhabi, with onward service to 20 key destinations across Asia, Australia, and the Middle East including Sydney, Krabi, Colombo and Phnom Penh. As part of its commitment to Africa’s growing demand for air travel, Etihad is significantly expanding its network in 2025, introducing new destinations and increased frequencies to strengthen links across the continent.
Etihad Airways codeshares with STARLUX Airlines
Etihad Airways has signed a strategic codeshare agreement with Taipei-based STARLUX Airlines, expanding customer access to Northeast Asia and strengthening Abu Dhabi's position as a gateway between East and West. The partnership, announced at the International Air Transport Association Annual General Meeting in New Delhi, enables Etihad customers to connect seamlessly to key Japanese cities including Nagoya, Sapporo, and Fukuoka via Taipei, whilst offering STARLUX passengers direct access to Etihad's European network through Abu Dhabi. Etihad will launch daily flights between Abu Dhabi and Taipei on 7 September 2025, operated by Boeing 787 Dreamliner aircraft. The new route creates the foundation for the codeshare partnership, positioning Taipei as a gateway for Etihad's expansion into Northeast Asia. Etihad customers booking through etihad.com and the airline's mobile app will benefit from streamlined travel with single-ticket bookings, coordinated check-in processes, and automatic baggage transfers to final destinations across STARLUX's Asia-Pacific network. The agreement also opens new pathways for STARLUX passengers to reach European destinations including Prague, Madrid, and Barcelona via Abu Dhabi, positioning the emirate as an attractive transit hub for Asian travellers bound for Europe. Both airlines will launch joint marketing initiatives in Taiwan and establish a reciprocal frequent flyer programme by year-end, allowing Etihad Guest members to earn and redeem miles across both networks. Arik De, Chief Revenue and Commercial Officer at Etihad Airways, said: "This partnership with STARLUX Airlines opens new market opportunities in Northeast Asia, giving our customers access to Japan's key business and leisure destinations through Taipei. STARLUX Airlines’ reputation for premium service aligns perfectly with our standards, and together we're offering travellers more choice and convenience when connecting across three continents." Simon Liu, Chief Strategy Officer of STARLUX Airlines, said: "Our partnership with Etihad Airways marks a significant milestone in STARLUX Airlines' global expansion, laying the foundation for future European routes. As one of the Middle East's leading carriers, Etihad is globally recognised for its innovation and premium service—values that strongly align with the STARLUX brand. By leveraging Abu Dhabi's role as a major hub, this codeshare allows us to rapidly extend our network into Europe, offering passengers a wider range of travel options. We also look forward to deepening collaboration on mileage accrual and premium services to ensure an exceptional experience for customers." The codeshare agreement builds on Etihad's strategic network expansion, which has seen the airline grow to serve over 90 destinations worldwide. The partnership with STARLUX further demonstrates Abu Dhabi's appeal as a premium transit destination, offering travellers world-class facilities at Zayed International Airport alongside the option to extend layovers with Etihad's complimentary Abu Dhabi Stopover programme. Codeshare flights will be available for booking through etihad.com, the Etihad app, and travel partners, with services expected to commence following regulatory approvals.
Etihad celebrates first flights to Prague and Warsaw
Etihad Airways is celebrating the launch of flights to two exciting new destinations in Central Europe – Prague and Warsaw. On Monday 2 June, the UAE’s national airline operated its inaugural flight to the enchanting Czech capital Prague, one of 16 new destinations the airline will add this year. On 3 June, the airline touched down in Warsaw for the first time, adding the vibrant Polish capital to its expanding European network. "Our new Prague and Warsaw services open doors to countless possibilities," said Antonoaldo Neves, Chief Executive Officer at Etihad Airways. "These new routes create a bridge between two remarkable regions, connecting travellers from the Middle East to the heart of Central Europe, while offering seamless connections via Abu Dhabi to destinations across the Middle East, Africa, Asia, the Indian Subcontinent and Australia.” Often called the 'City of a Hundred Spires', Prague captivates visitors with its stunning Gothic architecture, centuries-old squares, and lively cultural scene. The Czech capital's historic centre, a UNESCO World Heritage site, showcases architectural treasures spanning eight centuries, while its modern districts pulse with innovative cuisine, art, and design. Beyond the city, the surrounding region offers picturesque landscapes, from historic castles to renowned spa towns. In Poland, the modern city of Warsaw captivates with its distinctive contrasts – elegant architecture and contemporary skylines, traditional markets and inspired dining scenes, historic parks and cutting-edge cultural venues. This diversity is complemented by Poland's enticing array of experiences, from medieval cities to pristine forests and mountain ranges. Visitors to the UAE from Czechia and Poland, can enjoy Abu Dhabi’s distinctive blend of tradition and modern luxury. The UAE capital offers everything from the serenity of the Sheikh Zayed Grand Mosque to the artistic masterpieces of the Louvre Abu Dhabi. The city serves as an ideal gateway to desert adventures, championship golf courses, and the entertainment district of Yas Island with its world-class theme parks and Yas Marina Circuit. Prague and Warsaw join Etihad's expanding European network at an exciting time. The airline is set to welcome 16 new destinations throughout 2025, including Atlanta (July), Taipei (September), and key Asian cities such as Hong Kong, Hanoi, and Krabi in the fourth quarter. Operating on the Boeing 787-9 Dreamliner, the services feature 28 Business Studios and 262 Economy Smart seats. Each Business Studio transforms into a fully-flat bed and offers direct aisle access, while Economy Smart seats provide enhanced comfort for all guests. The aircraft offers the latest in-flight entertainment technology and thoughtfully crafted comfort in both cabins. Etihad’s Extraordinary Challenge To celebrate Etihad’s expanding network, the airline has launched a competition, The Extraordinary Challenge, daring guests to compete in a race to visit 15 of the airline’s new destinations, including Prague and Warsaw, to win five million Etihad Guest miles. Any new or existing Etihad Guest member can register to compete and has 12 months to complete the challenge, the first three members to visit all 15 destinations will be awarded. First place will win five million Etihad Guest miles, Second place will win three million miles, and Third place will win one million miles. For more information, please visit etihad.com/racetofly. Flight schedule Prague from 2 June 2025 – all times local Flight Number Departure Airport Departure Time Arrival Airport Arrival Time Frequency Aircraft EY 155 Abu Dhabi 2:25 Prague 6:50 Mon, Wed, Fri, Sun B787-9 EY 156 Prague 11:20 Abu Dhabi 19:05 Mon, Wed, Fri, Sun B787-9 Flight schedule Warsaw from 3 June 2025 – all times local Flight Number Departure Airport Departure Time Arrival Airport Arrival Time Frequency Aircraft EY 159 Abu Dhabi 02:40 Warsaw 07:00 Tue, Thu, Sat, Sun B787-9 EY 160 Warsaw 11:20 Abu Dhabi 19:00 Tue, Thu, Sat, Sun B787-9
Etihad Airways and SF Airlines Sign Cargo Joint Business Agreement
Etihad Airways and SF Airlines, China’s air cargo carrier, have signed a Joint Business Agreement (JBA) to enhance their cargo operations, expand network capacity and offer customers greater flexibility and service options. The agreement was signed today by Antonoaldo Neves, Chief Executive Officer, Etihad Airways and Li Sheng, Vice President of SF Group and Chairman of SF Airlines. Through the agreement, Etihad Airways and SF Airlines will collaborate on a metal-neutral basis to jointly market and integrate their airfreight services. The partnership is designed to foster incremental growth and create a seamless, shared network that offers customers an expanded range of destinations, increased cargo capacity and enhanced service efficiency. As part of the JBA, Etihad Airways and SF Airlines will enhance customer choice by expanding network connectivity and capacity across key trade lanes. Both carriers will also invest in improving service quality and operational efficiency, ensuring a consistently elevated customer experience. The partnership enables coordinated pricing strategies and alignment of service standards, delivering a streamlined and competitive offering. Additionally, the collaboration will support the strategic allocation of routes, sales efforts and client portfolios, allowing for joint decision-making and driving operational synergies. With the growth of cross-border e-commerce, time-sensitive shipments and specialised logistics services, the partnership between Etihad Airways and SF Airlines will offer greater flexibility and tailored solutions to meet evolving customer needs. The joint business will focus on key cargo product verticals, including Etihad Cargo’s SecureTech and PharmaLife solutions, which support the movement of high-value electronics, sensitive equipment and temperature-controlled pharmaceutical goods. Antonoaldo Neves, Chief Executive Officer, Etihad Airways, said: “This business agreement marks an important step in Etihad’s strategy to strengthen global connectivity and deliver greater value to our customers. By working closely with SF Airlines, we are expanding our service offerings, optimising operational efficiency and enhancing our competitive position in the air cargo industry.” Li Sheng, Vice President of SF Group and Chairman of SF Airlines, added: “This agreement represents a significant milestone for SF Airlines as we continue to build our international network. Partnering with Etihad Airways enables us to increase capacity and gain greater market access, offering customers enhanced services. Together, we will drive innovation and efficiency to meet the growing demand for high-quality logistics solutions.” This strategic collaboration is expected to generate significant business efficiencies, support revenue growth and enhance customer satisfaction. By combining their strengths, Etihad Airways and SF Airlines are better positioned to offer world-class air cargo solutions that respond to the evolving demands of the global logistics industry.
Etihad brings its flagship A350 to Sydney
Etihad Airways is set to elevate its Sydney to Abu Dhabi service with the introduction of the Airbus A350-1000, bringing enhanced comfort, more premium seating and innovation to its important Australian route. Beginning 1 October 2025, the A350 will join the Sydney schedule on select flights, complementing the Boeing 787-9 Dreamliner currently serving the route, with both aircraft offering the latest Business Suites. From 31 January 2026, Etihad will fully transition its 10 weekly Sydney services to A350 operations, offering guests a next-generation travel experience, and Melbourne will be served daily by Etihad’s latest 787-9 aircraft featuring Business Suites and increased premium capacity. Arik De, Etihad’s Chief Revenue and Commercial Officer, said: “We are delighted to bring more premium travel options to Australia with the arrival of our A350 on this important route. When the schedule is fully deployed early next year, we will have grown overall seat availability by ten per cent, and premium seat count by over 20 per cent. “We have increased our flight frequencies to Sydney this year, offering guests greater flexibility and enhanced connectivity across our expanding global network. This growth provides more seamless travel options to key destinations in Europe, the Middle East and Africa and also welcomes more visitors to our home in Abu Dhabi, where they can enjoy our exclusive stopover programme, featuring one or two-night complimentary stays at a premium hotel.” Etihad’s A350 is setting new standards for air travel, with increased innovation and comfort. Powered by Rolls-Royce Trent XWB engines, the Airbus A350 is one of the most efficient aircraft types in the world, with 25 per cent less fuel burn and CO2 emissions than previous models. The aircraft also features Etihad’s newest cabin interior, infused with thoughtful design details. The elevated Business Class is home to 44 Business Studios, each with a sliding door providing each guest with enhanced privacy within their suite. In addition to facing forward with direct aisle access, every Business Class seat is designed for maximum comfort and converts into a fully flat bed of 79 inches in length, with ample storage for convenience. Noise-cancelling headphones and an 18.5-inch TV screen provide a cinematic experience to enjoy Etihad’s extensive inflight entertainment offering. The Business seats also feature a built-in wireless charging dock and Bluetooth headphone pairing. The A350 is also home to 327 Economy Smart Seats with an innovative recline, 13-inch touch screen with Bluetooth headset pairing. All guests can also take advantage of complimentary Chat packages on Wi-Fi or opt for full surfing throughout the flight. Flight schedule Abu Dhabi – Sydney from 1 October 2025, local times Flight Departure City Departure Time Arrival City Arrival Time Frequency Aircraft EY450 Abu Dhabi 10:25 Sydney 06:10 (+1 day) Mon, Thu, Sat, Sun Boeing 787-9 EY451 Sydney 15:40 Abu Dhabi 00:05 (+1 day) Mon, Tue, Wed, Fri, Sun Boeing 787-9 EY454 Abu Dhabi 21:15 Sydney 16:55 (+1 day) Mon, Wed, Fri, Sun Airbus A350 EY455 Sydney 21:30 Abu Dhabi 06:00 (+1 day) Mon, Wed, Fri, Sat Airbus A350 EY454 Abu Dhabi 21:15 Sydney 16:55 (+1 day) Fri Boeing 787-9 EY455 Sydney 21:30 Abu Dhabi 06:00 (+1 day) Sat Boeing 787-9 Flight schedule Abu Dhabi – Sydney from 31 January 2026 Flight Departure City Departure Time Arrival City Arrival Time Frequency Aircraft EY450 Abu Dhabi 09:40 Sydney 06:10 (+1 day) Mon, Wed, Thu, Sat, Sun Airbus A350 EY451 Sydney 16:20 Abu Dhabi 23:55 Mon, Tue, Wed, Fri, Sun Airbus A350 EY454 Abu Dhabi 21:55 Sydney 18:35 (+1 day) Mon, Tue, Thu, Fri, Sun Airbus A350 EY455 Sydney 21:30 Abu Dhabi 05:00 (+1 day) Mon, Tue, Wed, Thu, Fri, Sun Airbus A350
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