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Frasers Hospitality lauded for ESG achievements in Australia
Frasers Property’s hotel management arm Frasers Hospitality announced that it has received a 1-star Green Star Performance (GSP) portfolio rating by the Green Building of Council of Australia (GBCA) for its owned portfolio in Australia. This makes Fraser Hospitality the first GSP-rated hospitality portfolio in Australia. The company’s commitment to raising sustainability standards across its global portfolio is also further affirmed by its recognition as a Regional Sector Leader in the Asia/Hotel category and five-star rating in the recent GRESB 2024 assessment. A broach range of key factors Frasers Hospitality’s GSP portfolio rating recognises the efficiencies achieved across a broad range of factors including water and energy for its owned portfolio in Australia, comprising five properties namely, Capri by Fraser Brisbane, Fraser Suites Perth, Fraser Suites Sydney, Novotel Sydney Darling Square, and Novotel Melbourne on Collins. Founded by the GBCA, Green Star is an internationally recognised rating system that sets benchmarks for healthy, resilient, positive buildings and places in Australia. Aligning with Frasers Property’s Group Environment, Social and Governance (ESG) Goals, Frasers Hospitality endeavours to elevate its portfolio and property rating in the coming years with further reduction in energy and water consumption through improved efficiencies. A regional leader Frasers Hospitality also recently attained the Regional Sector Leadership in the Asia /Hotel category awarded by GRESB with a five-star rating in the 2024 assessment. This is an affirmation of Frasers Hospitality’s ongoing commitment to improving the overall ESG performance of its portfolio. As a globally recognised industry benchmark, GRESB remains an important indicator of Frasers Hospitality’s ESG performance relative to its peers. Frasers Hospitality chief executive Eu Chin Fen said of the double milestone: “The dual achievement of Green Star Performance portfolio certification in Australia and the GRESB 2024 Regional Sector Leadership award underscores Frasers Hospitality’s commitment to integrating sustainability throughout our portfolio whilst maintaining hospitality excellence. This marks a significant milestone in our long-term sustainability journey as we continue to drive sustainable and responsible hospitality development within our portfolio.”
Frasers Hospitality opens its first hotel residence in Northern Vietnam
Frasers Hospitality announced the opening of Modena by Fraser Vinh Yen, its first hotel residence in the Vinh Phuc province of Northern Vietnam. Centrally located in the heart of the city’s old quarters, it is the preferred address for urban dwellers in search of flexibility and comfort with easy access to authentic local experiences. Ideal for exploring all that the city has to offer, Modena by Fraser Vinh Yen features 88 fully furnished serviced apartments comprising studios and one- to three-bedroom units, which are well-equipped with a kitchenette, separate large living and dining areas for both business and leisure travellers alike. For absolute peace of mind, the brand’s renowned hospitality excellence is evident in its 24/7 reception, security and concierge team, as well as housekeeping services. Frasers Hospitality CEO Eu Chin Fen said of the Modena: “As we continue to drive growth in Vietnam, we are excited to introduce the distinctive experience of the Modena by Fraser brand to Vinh Yen. The launch of our third brand in Vietnam complements our existing portfolio in Hanoi to provide enriched living experiences for today’s travellers. An excellent location Home to thriving industrial parks as well as some of the most beautiful scenery in Vietnam, Vinh Yen is in the northern part of the country and a 50-minute drive from Hanoi. A vibrant city known for its rich history, and stunning landscapes, guests visiting this vibrant city can look forward to the picturesque scenery of the breathtaking Tam Dao Mountain range and tranquil Dai Lai Lake. This provincial capital is also home to numerous cultural and historical sites, such as the Vinh Son Pagoda and the Hoa Lu Ancient Citadel. Modena by Fraser Vinh Yen’s strategic location provides myriad leisure activities for an enriching weekend getaway. Foodies will enjoy exploring the famed Kim Ngoc Food Street, which offers a range of delicious street foods and snacks. Avid golfers will appreciate the short 30-minute drive to three of the largest golf courses in Vinh Phuc, namely Thanh Lang Valley Golf & Resort; Dai Lai Golf Club; and Tam Dao Golf & Resort. Other amenities are easily accessible, such as supermarkets, Vinh Yen train station, and the Noi Bai International Airport, which is a mere 46-minute drive. Great amenities for everyone to enjoy The all-day dining restaurant, Yên Ả Café & Dining, offers a diverse menu of local and international cuisine, complemented by a selection of signature bubble teas inspired by the rich history and flavours of Vietnam, making it a versatile place for corporate events, evening cocktails, and business meetings. Gone are the days when movie lovers must travel to Hanoi to catch blockbusters from the silver screen: Beta@Modena, the first and only cinematic experience in Vinh Yen, will bring entertainment and pop culture closer to the local community with its seating capacity of 160. Other thoughtful amenities include an outdoor pool and two sauna rooms while fitness enthusiasts can look forward to an invigorating workout at the 24-hour gym. Families travelling with young children will enjoy the Kids’ Playzone, an indoor play area for children 12 years and below.
Frasers Hospitality launches campaign ‘More to Explore, More to Save’
Fraser Place Chengdu The global campaign “More to Explore, More to Save” is available in more than 60 locations for curious travellers to discover local hidden gems with up to 37 percent savings. Frasers Hospitality, a strategic business unit of Frasers Property, has launched a global campaign ‘More to Explore, More to Save’ for travellers to discover new destinations and be at the heart of it all. Designed for discerning jetsetters, the campaign whets the appetite of those who wish to take a break from the hectic city life and dive into cultural experiences or savour an array of authentic dishes during their trips. With a choice selection of award-winning serviced apartments and hotel residences in more than 60 locations, travellers can embark on a journey of self-discovery and live like locals while uncovering hidden gems in their favourite destination. Bookings are open until 30 November 2024 for stays before 28 February 2025. Capri by Fraser China Square Singapore Perfect for guests seeking to broaden their horizons in vibrant neighbourhoods and find local keepsakes to remember the experience, ‘More to Explore, More to Save’ can be enjoyed at some of the world’s most popular gateway cities. Some top favourites include: · Capri by Fraser, China Square, Singapore Surrounded by Singapore’s hottest restaurants, steps away from the financial district and within walking distance of three MRT stations, Capri by Fraser, China Square, is a hotel residence situated just steps from Chinatown, reinventing the concept of social living in the most talked-about destination in town. Depicting the city’s iconic conservation shophouses, the property blends heritage and cosmopolitanism with Southeast Asian heritage motifs and illustrations features that can be found throughout the vibrant serviced residence. Fraser Suites Le Claridge Champs Elysées, Paris · Modena by Fraser, Bangkok, Thailand Located within FYI Center and adjacent to Queen Sirikit MRT station is Modena by Fraser, Bangkok is just one station away from Sukhumvit Interchange and Asok BTS station and steps away from the popular shopping mecca Terminal 21. Modern in style with floor-to-ceiling windows overlooking the cityscape and lush greenery, the hotel residence’s rooms and studios offer a respite from the city’s hubbub, perfect for a short leisure trip or extended business stay. · Fraser Place Chengdu, China Situated in the heart of Gaoxin District, Chengdu's bustling business district, the recently opened serviced apartment is adjacent to Chengdu Poly Time Edition, a thriving hub that boasts commercial resources and transport connections. Featuring an artistic and contemporary design, the accommodation ranges from studios to three-bedroom apartments, making it the perfect home base for couples and extended families to explore the many sights Chengdu has to offer. Modena by Fraser Bangkok · Fraser Residence Nankai, Osaka, Japan Soaring above a lively shopping and entertainment hub of Namba, Fraser Residence Nankai, Osaka boasts 114 fully-furnished studio, one- and two-bedroom apartments that exude understated luxury with dedicated living, dining, and bedroom areas. Featuring a modern kitchenette, spacious work desk, washer/dryer, and a comprehensive home entertainment system, the property is a designed haven perfect for long and short stays. · Fraser Suites Le Claridge Champs-Élysées, Paris, France Ideally located just few steps from the great Parisian attractions such as the Eiffel Tower, Louvre Museum and Sacré Coeur, Fraser Suites Le Claridge Champs-Élysées boasts an ideal location for travellers to explore the best of this city. Featuring luxurious serviced apartments ranging from deluxe studios to exquisite duplex penthouses, the rooms and suites are comfortable, spacious and bright with some offering a balcony or view of Paris. More to Explore, More to Save with Frasers Hospitality Franklin D Roosevelt subway station is just steps away, which connects to all major networks, providing access to Gare du Nord, Gare de Lyon, Disneyland and Charles de Gaulle airport. Terms and inclusions: • Sign up as a Fraser World member to enjoy the offer • Enjoy up to 37 percent off accommodation rates • Daily complimentary breakfast at participating properties • 72-hour cancellation policy at participating properties • Exclusive discounts at selected properties Fraser Residence Nankai, Osaka Ideal for bleisure travellers looking to blend business and leisure, Frasers Hospitality provides a home-away-from-home experience. Its diverse accommodation options range from cosy rooms and studios to spacious one- to three-bedroom apartments equipped with kitchenettes and laundry facilities. Additional amenities such as fitness centres and housekeeping services ensures a comfortable and convenient stay. With over 60 locations available, there are even more reasons to ignite your curiosity and explore. Book your stay at Frasers Hospitality and uncover a world of endless possibilities.
Frasers Hospitality teams up with Club Rainbow for CSR initiatives
Frasers Hospitality partnered with children’s non-profit health organisation Club Rainbow on a sustained effort to make a meaningful impact on the lives of children with chronic or life-threatening illnesses. Over its year-long engagement, Frasers Hospitality championed several initiatives in support of Club Rainbow and its beneficiaries, including a donation drive, fundraising walks, sponsorship of an arts mentorship programme, and the hosting of a craft workshop and movie screening event for the beneficiaries and their families. According to Frasers Hospitality chief executive Eu Chin Fen, social responsibility has long been a part of the company’s DNA as it recognises the significance of giving back to its host communities. Eu said: “Beyond providing financial support, we remain committed to channel time and resources to lead life-enriching initiatives in support of the children and their families. By forging a meaningful collaboration with Club Rainbow, we endeavour to create a supportive and purposeful workplace for our employees while building long-term, sustainable value for the beneficiaries.” Making a September to remember A team bonding event is slated for early September 2024 where over 50 staff members can volunteer their time and engage 20 beneficiaries from Club Rainbow through a punch needle craft workshop where employees and the beneficiaries will have the opportunity to learn the art of punch needle embroidery. In late September, Frasers Hospitality will host 20 Club Rainbow beneficiaries and their caregivers, along with Fraser Hospitality’s guests, employees and their families to a movie screening event. This event will provide an opportunity to share an immersive sensorial experience for all attendees to connect and interact with the Club Rainbow community. Frasers Hospitality is also supporting Club Rainbow in their educational initiative through the sponsorship of their Arts Development Programme which is dedicated to supporting children and youth with chronic illnesses by nurturing their talents in various artistic disciplines. As part of this initiative which will commence in early September 2024, two selected children will be participating in an arts mentorship programme which will provide them with the opportunity to receive guidance from Club Rainbow’s long-term arts mentor to further hone their skills.
Frasers Hospitality gears up twin engines of growth for international expansion
Two-bedroom executive at Modena by Fraser Nansha Guangzhou Frasers Hospitality, a strategic business unit of Frasers Property, is fortifying its international expansion through collaborations with capital partners and third-party hotel operators that complement its operational excellence within the extended stay segment. This business transformation strengthens the position of Frasers Hospitality as an investor and operator of choice within the long-stay lodging segment. Over the past 18 months, on top of its ongoing focus of opening new properties in key gateway locations, Frasers Hospitality acquired its inaugural premium rental apartment assets in Shenzhen, China and Osaka, Japan, respectively, together with joint venture partners. In addition, as an extension of its current extended-stay portfolio offering, Frasers Hospitality is partnering with YOTEL to launch the brand’s first YOTEL property in Japan in early 2025. The site was acquired and developed by Frasers Hospitality, and is strategically located within walking distance to Tokyo Station, at the city’s most popular dining and shopping enclave. “In response to growing demand across different hospitality segments, Frasers Hospitality has been evolving to reinforce our position as a partner of choice. Given our renowned hospitality excellence, the move to strengthen our investment capabilities to complement our management expertise will fuel our future expansion,” said Eu Chin Fen, Chief Executive Officer of Frasers Hospitality. “Our recent partnership with YOTEL in Japan and joint ventures formed in China and Japan exemplify our ability to forge strong alliances with industry leaders. Concurrently, we continue to deepen our presence in existing cities with more properties slated to open in the next few years, including Fraser Residence Taipei that we announced last month.” Frasers Hospitality opened three new properties in Bahrain, Chengdu and Shanghai in the first half of 2024. An additional nine properties are scheduled to open in the next two years across China and Vietnam. Recent openings by Frasers Hospitality include: Modena by Fraser Nansha Guangzhou Modena by Fraser Nansha Guangzhou sits within Unipark Nansha, a lifestyle destination offering a myriad of shopping, dining and entertainment options, as well as convenient access to five national railways, four inter-city tracks, and five subway lines. Launched on 1 July 2024, the property features 150 fully furnished studios and one- to two- bedroom suites each equipped with a kitchenette perfect for families and couples. Complementing the stay experience are facilities such as an all-day dining restaurant, meeting rooms, recreation lounge, fitness centre, and yoga room. Fraser Place Wujiaochang Shanghai Opened on 15 June 2024, Fraser Place Wujiaochang Shanghai is strategically located in the core area of Yangpu District's New Jiangwan City, adjacent to the Wujiaochang Urban Sub-centre and close to Fudan University's New Jiangwan Campus. Featuring 210 modern, stylish guest rooms and suites, dining space, an indoor pool, and a fitness centre, Fraser Place Wujiaochang Shanghai offers a cosy home-away-from-home for short-term and long-term stays. With access to Shanghai's leading natural ecological green spaces and four major ecological parks, the area is home to numerous internet giants, high-tech innovation enterprises, multinational corporate headquarters, and renowned global universities. Fraser Place Chengdu Nestled in the vibrant heart of Gaoxin District, Chengdu's bustling business hub, Fraser Place Chengdu opened its doors on 28 March 2024 and is located within the prestigious Chengdu Poly International Plaza. Steeped in elegance, Fraser Place Chengdu epitomises the dynamism and affluence of a vibrant, modern city on the rise. The property is seamlessly connected to a modern mixed development – Chengdu Poly Time Edition and is within a short distance to Global Centre Chengdu, SKP Chengdu, and Chengdu Yintai Centre with an array of retail, dining, and entertainment options. Boasting 238 meticulously designed units, ranging from studio deluxe king to three-bedroom executive apartments, the property also features an all-day restaurant, gymnasium, yoga studio, sauna, indoor swimming pool, residents’ lounge, and a meeting room. Fraser Suites Al Liwan Bahrain Opened on 18 February 2024, Fraser Suites Al Liwan Bahrain is Frasers Hospitality’s third serviced residence in the Kingdom of Bahrain. The 63-room property features a range of premium-designed one-, two- and three-bedroom apartment suites, each furnished with a kitchen, perfect for business and leisure travellers looking for a home-away-from-home experience. Dining options include a lobby café offering delicious pastries, and a variety of cuisines to choose from at the nearby mall. Strategically located in the vibrant Al Hamala neighbourhood, a suburban area in the northwestern region of the main island, Fraser Suites Al Liwan Bahrain is located close to Dumistan Beach, Sakhir Desert in Al Riffa and Zallaq town, home to the Al Zallaq Mosque. The UNESCO world heritage site, Dilmun Burial Mounds, is easily accessible. Premium Rental Apartments in Shenzhen, China and Osaka, Japan In May 2023, Frasers Hospitality made its maiden acquisition of premium rental apartment assets in China and Japan with a combined asset value of approximately S$170 million. The 325-unit premium rental apartment in Shenzhen, China, is a leasehold asset jointly acquired with Tishman Speyer situated in the heart of the Luohu commercial and shopping district. Within walking distance of the nearest train station, the property is well-positioned to benefit from Luohu’s strategic location as a key transportation hub between Shenzhen and Hong Kong as well as the district’s future growth potential with the launch of Luohu’s urban renewal plans in the next decade. The 124-unit premium rental apartment in Osaka, Japan, is a freehold asset acquired through a joint venture with Alyssa Partners. It is situated in the Namba precinct, a major commercial district in Osaka, and is within walking distance of the nearest subway station. The acquisitions add to Frasers Hospitality’s expanding portfolio in North Asia with close to 3,400 units in 16 properties across China, Japan, and South Korea. Looking Ahead Over the next four years, Frasers Hospitality will open another 20 properties, including the nine properties scheduled to open over the next two years, as it continues to ride on the travel recovery trajectory post-pandemic. Spanning an extensive accommodation offering across Asia Pacific, Europe, the Middle East, and Africa, Frasers Hospitality strives to continue being the preferred choice for guests and travellers with innovation and personalised service offerings by anticipating customers’ evolving expectations.
Frasers Hospitality debuts in Taiwan with Fraser Residence Taipei
Frasers Hospitality, a strategic business unit of Frasers Property, announced its maiden foray into Taiwan with its first premium serviced apartment in Taipei, in partnership with Hongtai Group, a renowned Taiwanese real estate developer. Scheduled to open in 2027, Fraser Residence Taipei is poised to become the new benchmark of premium living in the heart of the city. This inaugural launch furthers Frasers Hospitality’s expansion in North Asia and signifies a milestone of Frasers Hospitality’s commitment to strengthen market presence in the region. Nestled within the prime Beitou district, Fraser Residence Taipei is in close proximity to the Tianmu neighbourhood, an enclave for corporate elites and executives, affluent families and the foreign expatriate community. The property is also surrounded by prestigious international schools and other established medical institutions. With Shipai metro station just a stone’s throw away and Songshan International Airport within 30 minutes’ reach, residents can enjoy seamless connectivity to Taipei’s high-speed rail, trains, subways and bus routes. Designed as an urban sanctuary for modern travellers, Fraser Residence-branded properties are strategically located in key gateway cities to provide the comforts of home with convenient access to locally immersive experiences. The brand caters to savvy business and leisure travellers seeking contemporary homes that are self-contained and accessible to commercial and social activities. Chief Executive Officer of Frasers Hospitality, Ms. Eu Chin Fen said, "We are proud to unveil a new chapter of premium, enriched living with Fraser Residence Taipei. Our maiden entry into the vibrant city marks yet another milestone in our global expansion strategy and underscores our strong commitment to delivering exceptional hospitality excellence globally. We look forward to introducing the ideal urban haven to the residents of Fraser Residence Taipei.” Fraser Residence Taipei will offer more than 200 well-appointed suites with modern designs, ranging from one to three bedrooms, equipped with tasteful living and working spaces to meet different residential needs. Guests can enjoy a wide variety of amenities, including a restaurant, heated pool, fitness centre, yoga studio, meditation room and other recreational facilities designed to create a warm and cosy home. In addition, Fraser Residence Taipei will offer meeting spaces and a business centre to meet the requirements of business travellers. Recognised as one of the world's leading investors and operators within the lodging segment, Frasers Hospitality is established in 1998. It currently owns and manages more than 100 premium serviced apartments and hotel residences in over 20 countries and continues to anchor its growth strategy within Asia Pacific, Europe, the Middle East and Africa. The launch of Fraser Residence Taipei adds to the expanding pipeline of Frasers Hospitality and further fortifies the lodging portfolio and its presence worldwide.
Frasers Hospitality partners with Sabre Hospitality
Sabre Hospitality, a division of Sabre Corporation and Frasers Hospitality, a global investor and operator of serviced apartments and hotel residences, announce a strategic partnership to deploy Sabre Hospitality's latest solution, SynXis® Retailing, as part of the latter’s retailing strategy, marking a pivotal step in its commitment to retail innovation and superior guest services. "We are thrilled to partner with Frasers Hospitality in revolutionising the guest experience and driving revenue growth through SynXis Retailing," said Scott Wilson, President, Sabre Hospitality. "This collaboration underscores our shared commitment to innovation and delivering unparalleled value to hoteliers and guests alike. Hospitality retailing plays a pivotal role in this endeavor, as it allows hospitality companies to not only offer accommodation but also to curate personalized experiences and ancillary services tailored to individual guest preferences." The collaboration represents a significant milestone as both Sabre Hospitality and Frasers Hospitality continue to build upon a strong partnership which was established in 2009. With the introduction of Sabre Hospitality’s Retail Studio, Frasers Hospitality has enrolled one of its properties in the Preferred Launch Partnership program as a pilot to tap into the capabilities of SynXis Retailing to elevate the overall guest experience. The outcome of the program has surpassed expectations, with the pilot property reporting a significant increase in ancillary revenue. It also complements the existing SynXis Booking Engine which offers a more personalised guest experience and seamless booking process via Frasers Hospitality’s platform. "Our longstanding partnership with Sabre Hospitality has been instrumental in our success, and we are excited to embark on this new chapter with SynXis Retailing.” said Mark Chan, Chief Operating Officer of Frasers Hospitality commented, “We look forward to leveraging Sabre Hospitality’s latest solutions to analyse guest preferences and personalise our offerings as part of our purpose and commitment to curate and enrich guest experiences.” SynXis Retailing provides hospitality players with the ability to "sell anything," presenting an opportunity to introduce new revenue streams to properties with limited amenities, such as serviced residences. This flexibility enables hoteliers to enhance offerings for guests across their portfolio, from policies and services to food and beverage options, and even activities and experiences from third-party suppliers.
Frasers Hospitality clinches BREEAM In-Use Certifications for European portfolio in alignment with ESG Goals
Frasers Hospitality, a strategic business unit of Frasers Property Limited (Group), reinforced its stewardship in responsible tourism with the recent award of Building Research Establishment Environmental Assessment Method (BREEAM) In-Use (BIU) certifications. The certifications, aimed at providing a clear and credible route map to improving sustainability for existing buildings, were attained by its owned portfolio1in Europe, contributing positively towards the ESG goals set by the Group. Leading the Way with Green Building Certification The eight properties that obtained the BIU certifications are located in Germany, Spain and the United Kingdom (UK) and include Capri by Fraser, Barcelona, Fraser Suites Glasgow, Fraser Suites Edinburgh, Fraser Suites Kensington, London, Fraser Suites Queens Gate, London, Fraser Place Canary Wharf, London, Park International Hotel, London and Fraser Suites Hamburg. Two remaining owned properties in the European portfolio, Capri by Fraser, Berlin, and Capri by Fraser, Frankfurt, are in the process of obtaining the BIU certifications this year. Ms. Eu Chin Fen, Chief Executive Officer of Frasers Hospitality said, “Sustainability is core to Frasers Hospitality and is integral to our purpose and mission. The BIU certifications are a testament to our commitment to reducing the environmental footprint of our operations. They are a validation of our capabilities to strengthen the resilience of our portfolio and future-proof our business. The certifications also serve as an important milestone as we accelerate our progress towards attaining our green building certification goal by 2030, in line with the 1Includes owned assets in operations and/or under development held by Frasers Hospitality International Pte Ltd and Frasers Hospitality Trust Group’s ESG goals. We remain committed to fostering positive impacts on the destinations and local communities where we invest and operate.” The green building certifications affirm Frasers Hospitality’s commitment to design, develop and manage hospitality assets responsibly to positively contribute to environmental protection and social sustainability outcomes. This commitment is underscored by the collection of green building certifications attained by 40 percent of the owned portfolio by gross floor area, with the remaining ones on track to attain the certifications in the coming years. Navigating the ESG Pathway Beyond the newly attained green building certifications, the owned UK portfolio has also been accredited by Green Tourism2for its approach and practices towards sustainability and is fully powered by renewable energy. Other key ESG initiatives across properties globally include: Adoption of sustainable eco-friendly linen and paperless in-room guides to reduce environmental footprint; Reduction in plastic waste through the elimination of single-use plastics in rooms and food and beverage outlets; Engagement and partnership of responsible suppliers to build a responsible and resilient supply chain through sustainable procurement; Implementation of food waste management and recycling programme; and • Participation in a variety of community engagement initiatives such as charity fundraising, community clean-ups, tree planting programmes and blood donation drives. Frasers Hospitality continues to build a portfolio of sustainable assets as a key investment strategy to deliver long-term social and economic benefits and strives to address pressing environmental challenges through its vision and approach, thereby contributing to a more sustainable and resilient environment for current and future generations of travellers. Being part of Frasers Property, its efforts are aligned with the Group’s ESG goals which include achieving net zero carbon by 2050 and having 85 percent of the Group’s owned and asset managed properties be either green-certified or pursuing green certification by 2030, among others. Frasers Hospitality remains committed to inspiring meaningful and sustainable travel experiences as it makes progress on its decarbonisation journey and advancing the Group’s ESG goals.
Frasers Hospitality marks 25th anniversary milestone with string of travel accolades in 2023
Frasers Hospitality, a strategic business unit of Frasers Property and the global frontrunner in serviced apartments and hotel residences, celebrates an illuminating year with recognition from multiple international travel awards in 2023. Conferred by prominent institutions such as the Travel Trade Gazette (TTG), World Travel Awards and TripAdvisor Travellers’ Choice Awards, these recognition underscore Frasers Hospitality’s dedication to service excellence and exceptional guest experiences worldwide. The accolades include Frasers Hospitality’s impressive ninth consecutive win at the coveted TTG Travel Awards; 10 wins at the World Travel Awards; as well as 23 properties across Asia Pacific, Europe and the Middle East being recognised as TripAdvisor Traveller’s Choice® with three properties awarded top accolades as Best of the Best in their cities. “We are honoured to receive these votes of confidence by our guests, business partners and the media. It is especially encouraging that TTG Travel Awards recognised Frasers Hospitality as the Best Serviced Residence Operator for nine consecutive years. This underscores our dedication to service excellence across regions, strengthened by our resilience and adaptability in enriching the lives of modern travellers,” said Eu Chin Fen, Chief Executive Officer of Frasers Hospitality. “We remain committed in crafting unforgettable guest experiences and will continue to inspire travellers to choose Frasers Hospitality for their stays, wherever their journeys may take them.” Frasers Hospitality Bags 10 Wins at the 2023 World Travel Awards Frasers Hospitality celebrates an impressive haul of 10 wins at the 2023 World Travel Awards, a hallmark of industry excellence in travel and hospitality. Notably, they were recognised as the Leading Serviced Apartment Brand in Japan, South Korea, and Indonesia, and Capri by Fraser, Bukit Bintang received Malaysia’s Leading Hotel Residences accolade for the second time within its second year of business. Fraser Residence Nankai, Osaka, secured Japan’s Leading Serviced Apartments, while Fraser Place Central Seoul, triumphed in the Leading Serviced Apartments category for South Korea. Of special mention is Frasers Hospitality’s consistent success as England’s Leading Serviced Apartment Brand, a title held since 2014. At the World Travel Awards Middle East, Africa & Indian Ocean Ceremony in Dubai on 15 October 2023, Fraser Suites Abuja was named Nigeria’s Leading Serviced Apartment for 2023, extending its winning streak from 2019 to 2022. Fraser Suites Diplomatic Area, Bahrain received the accolade for Bahrain’s Leading Services Apartment for the fifth time and Fraser Suites Muscat was recognised as Oman’s Leading Serviced Apartment for 2023, maintaining its remarkable performance from 2019 to 2022. Tripadvisor® 2023 Award Wins Across the Globe The Traveller’s Choice Award acknowledges consistent praise from travellers on TripAdvisor® and places winners among the top 10 percent of listings in each country. A total of 23 Frasers Hospitality properties across Asia Pacific, Europe, and the Middle East have earned these titles, with three properties securing the prestigious “Best of the Best” designation in their respective countries. These include Fraser Residence Nankai in Osaka (Top 16th Hotel in Japan), Fraser Place Robertson Walk in Singapore (Top 23rd Hotel in Singapore) and Fraser Suites Hanoi (Top 23rd Hotel in Vietnam).
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