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Jetstar Asia’s new Singapore-Labuan Bajo route expands access to Komodo National Park
Jetstar Asia launched its new direct route between Singapore and Labuan Bajo, Indonesia last 20th March. The twice-weekly service flies on Thursdays and Sundays, and offers travellers greater access to the UNESCO-listed natural wonderland that is the Komodo National Park. On the heels of AirAsia, Jetstar Asia is now the second international operator to serve the Komodo National Park and provides travellers with more access than ever to the region. Komodo National Park, known for its rugged landscapes, pristine beaches, world-class coral reefs, and famous Komodo dragons, has become a popular destination for visitors looking to explore nature's unspoiled beauty. Set sail to adventure To complement these new flights, Indonesian cruise operator SeaTrek Sailing Adventures invites passengers to enjoy its signature Whale Sharks, Corals and Dragons itinerary, without having to transit through the busy airports of Bali or Jakarta. Sailing aboard a choice of two traditional, UNESCO-heritage Indonesian wooden pinisi sailing ships, with either six or 12 cabins, guests can expect a series of unique wildlife opportunities from a ranger-led walk in search of Komodo Dragons on Rinca Island to snorkelling on some of the National Park’s best reefs among thousands of colourful fish and giant manta rays in addition to swimming with whale sharks Guests will see conservation in action at a coral restoration project and snorkel at a favourite hangout of sea turtles, swimming with huge numbers of these gentle reptiles as they cruise along the shallow water of the reef. Getting off the beaten track to sail in places visitors seldom see, additional experiences include swimming in a freshwater caldera, a swim in a jungle waterfall on the island of Moyo and relaxing on a picture-perfect pink sand beach on the desert island of Gili Banta. Back on the mainland of Flores guests will meet local people and witness a traditional Caci dance performance as local strongmen perform a ritual whip-fight each armed with a rattan shield and a whip, whilst moving to the rhythm of traditional acoustic instruments.
Jetstar to Launch Exciting New Routes to the Philippines
Jetstar is making headlines with plans to introduce two brand-new routes connecting Australia and the Philippines, starting in November 2025. The airline aims to launch services from Brisbane to Cebu and Perth to Manila, marking a significant milestone for Australian travellers and Philippine tourism alike. Brisbane to Cebu: A Game-Changing Connection If it goes ahead, the Brisbane-Cebu service will create the only nonstop connection between Australia and Cebu City, the Philippines’ second-largest city. This route will also be the first direct link to the Philippines outside of Manila, opening up new travel opportunities for Australians while bringing a boost to Cebu’s thriving tourism sector. Famed for its stunning beaches and rich cultural heritage, Cebu is a gateway to some of the Philippines’ most iconic destinations. Nearby attractions include Bohol, home to the famed Chocolate Hills and adorable tarsiers, as well as the pristine beaches and lively festivals that define Cebu’s unique appeal. Events like the vibrant Pasigarbo sa Sugbo Festival showcase the province’s rich traditions, making it a must-visit destination. Perth to Manila: Expanding Options for West Coast Travellers Jetstar’s Perth-Manila route will complement existing flights by Philippine Airlines, offering Western Australians more options for travelling to the Philippines. Manila, the bustling capital, serves as a hub of cultural, historical, and culinary experiences, with highlights like the iconic Manila Cathedral and lively street markets. It’s also the perfect starting point to explore the rest of this diverse and captivating country. Details of the New Routes Jetstar has applied to the International Air Services Commission (IASC) for approval to operate the routes, with plans to begin services from 27 November 2025. Each route will run three times per week, operated by an Airbus A321NEO with 232 seats. Brisbane to Cebu (JQ101): Flights will depart Brisbane on Sunday, Wednesday, and Friday at 12:30pm, arriving in Cebu at 5:15pm (local time). The return flight (JQ100) will leave Cebu at 7:15pm, landing back in Brisbane at 4:00am the next day. Perth to Manila (JQ81): Flights will leave Perth on Sunday, Tuesday, and Thursday at 9:30pm, arriving in Manila at 4:35am the following day. Return flights will depart Manila on Monday, Wednesday, and Friday at 6:00am, arriving in Perth at 1:00pm. Jetstar’s application includes a total of 696 weekly seats, which will be fully utilised by 8 February 2026. The capacity may also be operated by Qantas, Jetstar, or another Qantas Group carrier. A Boost for Travel and Tourism Jetstar’s new services are expected to invigorate tourism between Australia and the Philippines. With stunning destinations like Great Barrier Reef-esque beaches, vibrant cultural experiences, and warm Filipino hospitality, the new routes are a win for Australian travellers looking for adventure. This expansion also marks Jetstar’s return to the Philippines after more than a decade. The airline’s last Philippine flights—between Darwin and Manila—ended in 2010, making this a highly anticipated comeback. Jetstar’s most recent new route, Sydney to Port Vila (Vanuatu), launched in December 2024, underscoring the carrier’s commitment to expanding travel options for Australians. A Bright Future for Philippine Tourism With these new routes, Jetstar is set to provide Australians with greater access to one of Southeast Asia’s most enchanting destinations. From the bustling streets of Manila to the island paradise of Cebu, these flights will bring new opportunities for cultural exchange, economic growth, and unforgettable travel experiences. Ready to experience the best of the Philippines? Jetstar’s flights are on track to take off, delivering more fun in the Philippines starting November 2025!
Jetstar Soars to Second Place as Brisbane Airport Hits Pre-COVID Passenger Numbers
Jetstar has ascended to become the second largest international carrier at Brisbane Airport, which has now reached 95% of its total pre-COVID passenger numbers. The low-cost airline now trails only Qantas, having grown by a staggering 149% internationally in Brisbane over the past year. This growth is largely attributed to a significant increase in flights to Asia and enhanced services to Auckland. “Queenslanders have embraced Jetstar’s low fares, with all of the new route launches from Brisbane Airport receiving strong support. This has propelled the airline from being Brisbane’s seventh biggest international carrier to number two,” said Ryan Both, Executive General Manager of Aviation at Brisbane Airport. In the 2024 financial year, Brisbane saw a total of 22.6 million passengers, including 5.6 million international and 17 million domestic passengers. This represents a recovery of 89% and 97% on FY19 levels respectively. “We know more Queenslanders have been ticking off their bucket lists, but importantly we’re also seeing more international tourists visiting the state. That’s good news for the state’s tourism regions from the Gold Coast to Tropical North Queensland and the Outback,” Both added. Brisbane now offers flights to 32 international destinations, just one shy of its pre-COVID high of 33. Major US carriers American Airlines and Delta Air Lines are planning direct flights to Brisbane this year, joining United, Air Canada, and Qantas in trans-Pacific services. “We are eagerly looking forward to the launch of American Airlines direct from Dallas and Delta from Los Angeles,” said Both. “By the end of the year there will be five major carriers serving the North American market, providing a historic level of options and competition across the Pacific.” Last June, Jetstar announced a major increase in its international services out of Brisbane, including shifting its Tokyo (Narita) service from the Gold Coast, commencing new direct flights from Brisbane to Osaka and Seoul (Incheon), and increasing the frequency of its existing flights to Bali and Auckland. Steph Tully, CEO of Jetstar, thanked the Queensland government and Brisbane Airport for their support via the state’s Attracting Aviation Investment Fund (AAIF). “The new partnership with Brisbane Airport has unlocked about half a million new seats between Brisbane and some of the most popular international destinations on our network,” Tully said. Jetstar also recently announced plans to launch Brisbane-Bangkok flights by the end of the year, further expanding its international footprint and bringing even more tourists to the sunshine state from Japan, South Korea, and across the Tasman.
Qantas and Jetstar Launch Direct Services to Vanuatu
Qantas and Jetstar have announced a significant boost to their flight schedules. Up to nine return flights each week will be available between Australia and the enchanting island nation of Vanuatu. The new seats are available for booking across both carriers starting today. Beginning on 10th September 2024, Qantas will operate three weekly flights between Brisbane and Port Vila, with the potential to increase to five per week based on demand. Meanwhile, Jetstar will commence up to four weekly flights between Sydney and Port Vila from 12th December 2024. This expansion will create more than 150,000 new seats between Australia and Vanuatu each year, unlocking a mix of all-inclusive travel on Qantas and great low fares with optional extras on Jetstar. Qantas will launch its new flights with its Boeing 737 aircraft, while Jetstar will utilize its growing fleet of Airbus A321neo LRs. These modern and comfortable aircraft will ensure a pleasant journey for all passengers. These new services are set to bolster Vanuatu’s tourism economy and help to further develop this South Pacific nation as a must-see destination for Australian holidaymakers. Known for its rich Indigenous culture, pristine beaches, active volcanoes, vibrant marine life, and adventure activities, Vanuatu is a magical destination just a short flight from Australia. Cam Wallace, CEO of Qantas International, expressed excitement about the new route. He stated, “We’re thrilled to offer our customers direct flights between Brisbane and Vanuatu and build on this important route, which will maintain essential connectivity for leisure and business travel. We’ve long served Vanuatu through our codeshare partnership, and this new route ensures our customers have more choices and consistent service at the island destination we know they enjoy.” Jetstar Group CEO Stephanie Tully echoed this sentiment, saying, “Ahead of the arrival of our 13th A321neo LR next month and more new aircraft on the way, we’re continuing to grow our international network with the launch of low-fares seats between Sydney and Port Vila. We’re excited to be able to offer more Australians great-value holiday options to one of our nearest and most beautiful Pacific island destinations.” Fares for the new flights are available for sale from today at qantas.com and jetstar.com and through Travel Agents. Take advantage of this opportunity to explore the wonders of Vanuatu with Qantas and Jetstar.
Jetstar’s New Flight Bundles: Tailored for Every Traveler
Jetstar, the popular low-cost airline, has recently launched a range of new flight bundles, offering customers an enhanced choice, value, and convenience. These bundles have been designed to cater to a diverse array of travellers, from those seeking a basic package to those desiring more comprehensive options. Catering to Diverse Travel Needs The new bundles have been developed in response to customer feedback and an in-depth analysis of travel trends. They range from the essential Starter Plus Bundle, perfect for those who prefer to travel light with just a seat and a checked bag, to more flexible bundles that include a variety of products and options. Jetstar’s Executive Manager, Customer, Jenn Armor, expressed that these bundles have been specifically tailored to Jetstar customers. “Whether you’re off on a family holiday or flying solo on a day trip for work, our new and improved bundles have been designed based on our customers’ feedback and our analysis of travel trends,” she said. Unlock More Qantas Points with Jetstar In addition to convenience and flexibility, these new Jetstar bundles offer another significant advantage for business travellers. Three of the new Jetstar bundles—Flex, Flex Plus, and Business Max—now enable Qantas Business Rewards members to earn Qantas Points, adding even more value for business travellers. Qantas Business Rewards members can now earn Qantas Points when flying on eligible Jetstar and Qantas flights on a combined network of over 100 destinations around the world. This is in addition to the points and Status Credits earned as a Frequent Flyer. Jetstar’s New Bundles and Inclusions Jetstar’s new bundles include: Starter Plus Bundle: This entry-level bundle is ideal for leisure travellers looking for a great travel deal. It includes 7kg carry-on, 20kg checked baggage, standard seat selection (subject to availability), and a meal. Flex Bundle: This includes a meal on international flights and domestic flights in New Zealand, a 7kg carry-on limit with the option to purchase an additional 7kg, standard or upfront seating included (subject to availability), and more. Flex Plus Bundle: A combination of Starter Plus and Flex, this bundle is the ultimate travel companion, offering Qantas Points, flexibility, a 7kg carry-on allowance, 20kg checked baggage, a standard seat, upfront or extra legroom seating (subject to availability), and a meal. Business Max Bundle: This bundle includes the same excellent inclusions with the addition that Qantas Business Rewards members can now earn Qantas Points for their business on eligible Jetstar flights. Jetstar’s bundles are available through Qantas Business Rewards and Jetstar’s travel agent partners. Jetstar looks forward to hearing feedback from customers on the refreshed bundles as it continues to roll out improvements across its business and operations. *Customers may be entitled to a refund or alternative flight under the Australian Consumer Law or Conditions of Carriage, in which case no fees apply.
Jetstar’s Melbourne-Hervey Bay Launch: Direct to Coastal Wonders
It marked a momentous occasion as Jetstar launched its first-ever flight from Melbourne to Hervey Bay, a route previously uncharted by any airline. This thrice-weekly service aboard the Airbus A320 is set to offer over 1,100 low-fare seats each week, connecting Melbournians directly to the wonders of Queensland’s Fraser Coast. In collaboration with the Fraser Coast Council, Jetstar’s new route celebrates exploration and accessibility. Jetstar offers one-way fares starting from just $151 to commemorate this historic launch, available on [jetstar.com]. As Jetstar commemorates its 20th year of operation, this new direct flight is a testament to the airline’s enduring mission: to enable more people to travel to more places more frequently at affordable prices. Jenn Armor, Jetstar’s Executive Manager of Customers, expressed the airline’s excitement about introducing Melbournians to a fresh Queensland locale. “We’re thrilled to provide a direct passage to Hervey Bay, a true Victorian secret,” she said. “It’s the perfect winter escape, offering serene beaches ideal for families, access to the Southern Great Barrier Reef, and some of the world’s finest whale watching.” The Deputy Mayor of Fraser Coast, Cr Paul Truscott, echoed this enthusiasm, highlighting the new route’s potential to forge lasting connections and invite southerners to discover the Fraser Coast’s charm. “This is more than a flight; it’s an invitation to new experiences and economic prosperity for our region,” he stated. Martin Simons, General Manager of Fraser Coast Tourism & Events, also remarked on the unique allure of the region. “The Fraser Coast offers an immediate immersion into untouched wilderness, just a short journey from the airport. With World Heritage Listed K’gari and Lady Elliot Island nearby, visitors can enjoy pristine beaches, rainforest trails, crystal-clear lakes, and exceptional reef diving.” The flight schedule is as follows: Melbourne (Tullamarine) to Hervey Bay commencing on June 20, 2024: Flight JQ884: Tuesdays, Thursdays, and Saturdays from Melbourne (MEL) at 12:30 PM, arriving in Hervey Bay (HVB) at 2:55 PM. Flight JQ885: Tuesdays, Thursdays, and Saturdays from Hervey Bay (HVB) at 3:35 PM, arriving in Melbourne (MEL) at 6:15 PM. These flights are available until sold out and exclude checked baggage. Not all flights or days are available, and terms and conditions apply. With this new route, Jetstar continues to pave the way for affordable travel, connecting people to the beauty of Australia’s landscapes and the warmth of its communities. So pack your bags and get ready to discover the hidden treasures of Hervey Bay with Jetstar’s exceptional service and great low fares.
Jetstar Celebrates 20th Anniversary with Record Reliability
As Jetstar proudly celebrates its 20th anniversary, the airline has again demonstrated its commitment to a new era of enhanced reliability. According to the latest Federal Government figures, more than 80% of Jetstar’s domestic flights arrived on time, and 78.3% departed as scheduled in March. The airline’s cancellation rate also dropped to 1.5%, marking its lowest in almost five years, excluding periods of COVID restrictions when flight levels were significantly lower. This is a significant achievement for the low-cost carrier, as it recorded its highest on-time arrival rate in over two years. Further emphasizing Jetstar’s reliability, 96.4% of flights arrived within an hour of the scheduled time in March. During the month, Jetstar operated over 7200 flights, serving more than 20 destinations across its Australian domestic network. Qantas, which includes Qantas and QantasLink, also performed strongly in March, with 78.2% of its flights departing on time. Jetstar’s consistent outperformance of its main domestic competitor for the fifth consecutive month in terms of on-time arrivals and lowest cancellations is a testament to its industry-leading reliability. The competitor recorded an on-time arrival rate of 75.4%, with 2.8% of flights cancelled during the month, further highlighting Jetstar’s superior performance. The strong results follow improvements across the airline, including hiring over 1000 new team members, advancing check-in and bag drop times, and appointing dedicated on-time performance managers at critical ports. As part of a significant investment in new, more reliable, fuel-efficient, and quieter aircraft, Jetstar’s twelfth new Airbus A321neo LR aircraft is set to arrive next month. Jetstar continues to expand its network across Australia and the Asia-Pacific. Jetstar’s strong performance has continued despite some operational challenges, including disruptions in Jetstar’s storms in Sydney early in April. Jetstar’s Chief Operating Officer, Matt Franzi, commented on the results, saying, “While these are strong results, we remain focused on further improving our operations and delivering a safe and reliable service for our customers every time they fly with us. “We’ve been working incredibly hard in recent months to better prepare for when things don’t go to plan, and it shows in these latest performance figures. “Bad weather, air traffic control restrictions, and unexpected aircraft maintenance can all cause problems with getting flights away on time, so our teams’ work is never done.” The post Jetstar Celebrates 20th Anniversary with Record Reliability first appeared on Stray Nomad Travel News.
Jetstar Asia Announces Two Exciting Direct Routes to Krabi and Clark
Jetstar Asia has announced the launch of two highly anticipated direct routes* to Krabi, Thailand, and Clark, Philippines, with fares on sale today, boosting international capacity out of Singapore. Commencing on 7 June 2024, the Singapore-based low-cost carrier will fly six weekly return services to the stunning resort town of Krabi, offering over 60,000 low fares between Singapore and the popular holiday destination each year. Flights to Clark will take off from Singapore’s Changi International Airport on 16 June 2024, initially operating four weekly return services before increasing to five weekly services from 18 October 2024, serving more than 45,000 customers on the Clark route by the end of 2024. Krabi, renowned for its stunning beaches and limestone cliffs, becomes an exciting addition to Jetstar Asia’s portfolio of tropical getaways. Meanwhile, Clark, nestled in the heart of the Philippines, serves as a gateway to the country’s vibrant culture and breathtaking landscapes. Both routes will be operated on the airline’s growing fleet of Airbus A320s and supported by Jetstar Asia’s significant recruitment drive aimed at meeting the growing demand for travel within the region. Jetstar Asia CEO, John Simeone said the move reinforced Jetstar Asia’s commitment to expanding their Southeast Asian network and providing enhanced connectivity and a wide range of travel options for its customers. “Our services to Clark are back by popular demand, not only for holiday makers but those wanting to visit family and friends,” Mr. Simeone said. “And Krabi is an exciting new addition for Jetstar Asia, less than two hours away, it’s the perfect holiday destination for those wanting to enjoy stunning white beaches, world-class rock-climbing experiences, marine parks, rainforests and outdoor activities.” “We’re excited to add these two popular destinations, responding to demand, providing our customers with more incredible low-cost travel options and supporting the travel and tourism industries in these two critical markets.” The post Jetstar Asia Announces Two Exciting Direct Routes to Krabi and Clark first appeared on Stray Nomad Travel News.
Jetstar Unveils New Uniform to Mark 20th Anniversary
Jetstar has revealed its new uniform collection, designed by acclaimed Australian fashion designer Genevieve Smart, as it celebrates 20 years of flying and looks ahead to the future of low-cost travel. The new uniform, which will be worn by more than 5000 Jetstar frontline team members across Australia, New Zealand, Japan, and Singapore from late 2024, features a modern look reflecting the airline’s vision and values. The pilot uniform has been updated from black to blue, with stylish cuts, new epaulettes and the option of a neck scarf. The cabin crew and airport uniforms offer a range of options to suit individual preferences, including blazers in blue and orange, a shirt dress, tailored skirts, tapered fit trousers, polos, and overcoats. Inspired by the sunset seen through an aircraft window, the new colour palette includes a softer orange complemented by blue, symbolising Jetstar’s commitment to making travel fun, affordable and accessible. Jetstar Group CEO Stephanie Tully said the new uniform represents the beginning of a new era for the airline, its people, and its customers. “We’ve listened to our people and wanted to create a uniform that reflects how far we have come as we move into our third decade of operation,” she said. “With the help of Genevieve Smart, the newly designed collection caters to everyone and gives our crew more freedom to choose what they would like to wear. “Sustainability has been an essential part of the process, including ensuring that Jetstar’s current uniforms are repurposed into new products. “Our new look uniform comes as we celebrate our 20th birthday in May and adds to our investment in new aircraft, new routes, and new cabins for our international widebody fleet to help customers fly to more places more often for less.” Genevieve Smart, co-founder and creative director of Ginger & Smart, said she was honoured to work with Jetstar on the design of the new uniform, which she said was inspired by the anticipation and excitement of travel. “Embarking on the creative journey to design uniforms for Jetstar was a fabulous adventure that began with a deep dive into the airline’s vision and core themes of fun, unity, holidays and affordable travel,” she said. “We focused on the anticipation of the destination, the excitement of looking at a map, dreaming about the possibilities and the thrill of arriving at a chosen destination. “The evolution from black to a dynamic blue and orange palette reflects Jetstar’s transformative journey over the past two decades, while the looks were intended to feel like pieces one might instinctively pack for a holiday, whether it’s a linen jacket and cotton chinos, a shirt dress, or a smart polo.” The new uniform collection, named Stellar, was developed with the input and feedback of 40 Jetstar frontline team members, who participated in the design process and wearer trials. Jetstar cabin crew manager Kat Vass, who was part of the project, said she was proud of the final product and eager to wear it. “We can’t wait to wear the new uniforms through the terminals and onboard,” she said. “We have worked on developing our new uniforms for some time now, testing them extensively both on the ground and in the air. “The new uniforms are professional, comfortable and designed with much care and thought.” Stellar collection The Jetstar star print dominates this collection. Each silhouette in this capsule is meant to exude festive spirit while being professional. The classic and flexible shirt dress, designed to fit different body types and provide comfort and an effortless office style, is the collection’s foundation. The linen-look textured blazer adds an elegant casual style with a loose fit. The blue blazer is a modern classic, while the orange one has a new style and a brighter orange colour. The fitted trousers and skirt match the collection’s current style. The traditional cotton shirt’s relaxing blue colour and subtle orange trim match the design. With its stripe accent and elasticated construction, the belt adds sportiness to the holiday-inspired professional attire, blending style and comfort. Horizon Collection Horizon creates an inspired journey theme with modern textures and hues. It has a linen-look jacket, a fitted shirt, and classic and tapered shape pants, so you can select what fits you. Like Stellar, a sporty belt with stripe details and elasticated design integrates flair and comfort into the holiday-inspired, professional outfit. Pilot collection Our Pilot series is a contemporary classic with an elegant, timeless style. A navy-cut tailored suit is sleek and contemporary. The slimline tie’s delicate star-jacquard fabric unites the collection with the uniform suit. Based on crew comments, we’ve updated our epaulettes, braids, and wings badges to maintain professionalism. . The post Jetstar Unveils New Uniform to Mark 20th Anniversary first appeared on Stray Nomad Travel News.
Qantas Group Navigates Turbulence with $1.25B Profit, Jetstar Ascends Despite Challenges
In its first half-yearly report under CEO Vanessa Hudson, the Qantas Group has announced a $1.25 billion underlying profit before tax (PBT) for H1 FY24, marking a 13% decrease from the record $1.43 billion in FY23. The dip in earnings is attributed to lower fares and increased capacity. Despite the decline, the group reports strong travel demand across all sectors, with leisure travel booming and business travel nearing pre-pandemic levels. Total flying grew by 25%, carrying 3.3 million more passengers than in H1 2023. Lower fares led to a decrease in revenue per seat kilometre, resulting in an approximate $600 million decline in profit—however, around $485 million worth of extra flying offset this. Segment Performance Qantas International grew capacity by 39% in the six months to 31 December 2023, thanks to the return of another A380 and a new B787. Qantas is now operating more international routes than before COVID. Qantas Domestic added 5% more capacity in H1, driven by the continued comeback of business travel and premium leisure sectors. PBT for Domestic was $641 million, an 18% decline on H1 2023, but still significantly above FY19 levels. Jetstar increased international capacity by 38% year-on-year, adding routes like Melbourne-Fiji and Brisbane-Tokyo. Jetstar International grew its PBT to $150 million, driven by leisure demand despite lower fares. With 15% more capacity and less operational disruption, Jetstar Domestic grew its PBT by a massive 35% to $175 million. Qantas Loyalty showed massive growth, with PBT increasing by 23% year-on-year to $270 million and membership expanding to 15.8 million. This H1 performance enabled Loyalty to reach its earnings target of $500 million annually six months early. Future Plans and Investments Qantas Group announced several significant investments, including an expedited rollout of its free Wi-Fi on international flights due to start at the end of 2024, a substantial overhaul of its digital platforms, including an enhanced Qantas app and a new Qantas website from mid-2024. The group received eight new and mid-life aircraft during H1 2024, with 14 more planes expected to arrive during H2. It also announced eight more A321XLRs for Qantas Domestic and four extra mid-life A319s for Western Australia. However, manufacturing delays for the first A321XLR have pushed the plane’s arrival back three months to early 2025. Qantas International’s Project Sunrise will be postponed by approximately six months to mid-2026 due to a delay in the arrival of the airline’s A350 aircraft. Driven by the arrival of new aircraft, the group says it will continue to invest heavily in people, including recruitment and training. To acknowledge the efforts of its employees, some 24,000 non-executive staff members will be given a $500 travel voucher to be used for standby fares for staff, friends, and family. CEO Vanessa Hudson said, “We know that millions of Australians rely on us, and we’ve heard their feedback loud and clear. A lot of work is happening to lift our service levels, and the early signs are really positive. Our customer satisfaction scores have bounced back strongly since December, and more service and product improvements are in the pipeline. Having the financial strength to keep investing is key, making the strong performance that all business units had in the first half so important. Hudson also confirmed a decrease in airfares of “more than 10 per cent since peaking in late 2022”. “At the same time, we’ve seen a cost benefit from fewer cancellations and delays and scale benefits as more international flying returns,” she remarked. “Our people have been instrumental in the initial recovery we’re seeing, and I thank them sincerely. Our journey will take time, but the spirit they are bringing is fantastic, and it’s made us optimistic about what we can achieve together. “I want to thank our customers and partners for their support as we keep working to make the Qantas Group an organisation that everyone is proud of.” The post Qantas Group Navigates Turbulence with $1.25B Profit, Jetstar Ascends Despite Challenges first appeared on Stray Nomad Travel News.
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