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Abu Dhabi

Etihad opens bookings for flights between Abu Dhabi and Medan

Medan, Indonesia   Etihad Airways, the national airline of the UAE, is making flights to Medan, the gateway to Northern Sumatra, available for booking. The airline will start flights between Kualanamu International Airport (KNO), Medan and Zayed International Airport, Abu Dhabi (AUH) on 2 October 2025, operating on one of its new A321LR aircraft three times a week, timed to make the most of a leisure break. Medan, the capital of North Sumatra in Indonesia, is known for its vibrant culture, diverse culinary scene, and historical landmarks. The destination is just one of 14 already announced by Etihad this year, with more expected to come.  

Airlines and Aviation

Qatar Airways touches down its inaugural flight in Medan, Indonesia

The award-winning airline continues its global expansion, introducing Medan as its third gateway in Indonesia. The national carrier of the State of Qatar will operate three weekly flights to Medan onboard its state-of-the-art Boeing 787-8 aircraft. Qatar Airways’ inaugural flight from Doha to Medan has touched down at Kualanamu International Airport on Monday, 15 January 2024, marking Medan the airline’s third destination in the Republic of Indonesia. The new direct service will complement the award-winning airline’s over 40 weekly flights to Jakarta and Bali. His Excellency the Minister of State President of Qatar National Library Dr. Hamad bin Abdulaziz Al-Kawari represented the State of Qatar at the inaugural event, which was organized by the award-winning airline in collaboration with the ‘Years of Culture’ to mark the successful completion of the Qatar-Indonesia 2023 Year of Culture. Qatar-Indonesia sought to deepen the understanding of Qatar as a hub for arts and culture, tourism, education, and sports while celebrating the unique aspects of Indonesian culture and building sustainable partnerships through more than 50 programs across both countries. The new route to Medan solidifies the ties between both nations as the The Qatar-Indonesia 2023 Year of Culture comes to a close. During the inaugural event, passengers were greeted with cupcakes and music at the departure gate of Hamad International Airport (DOH). Onboard the inaugural flight, QR966 carried esteemed officials and were welcomed at Kualanamu International Airport by water cannon salute and high-ranking government officials and dignitaries.The official Gala dinner was also attended by officals and dignitaries from both countries, The Ambassador of the State of Qatar to the Republic of Indonesia, H.E Ms. Fawziya Edrees Salman Al-Sulaiti, Indonesian Ambassador to Qatar, H.E Ridwan Hassan, Medan Mayor Mr. Muhammad Bobby Afif, and Secretary General for Years of Culture Steering Committee & Director of Executive committee, Ms. Sara AlMohannadi. The Minister of State, H.E. Dr. Hamad bin Abdulaziz Al-Kawari, said: “The success of the Qatar-Indonesia 2023 Year of Culture laid the groundwork for the lauch of the new route between Doha and Medan, which will strengthen the people-to-people connections that were established last year. Thanks to the enduring spirit of cooperation between our two nations spearheaded by the wise leadership His Highness the Amir of the State of Qatar, Sheikh Tamim bin Hamad Al Thani, Qataris and Indonesians can now unlock exciting new destinations and the diverse beauty of each. I would like to thank Qatar Airways for its unwavering commitment to excellence and connectivity and for helping send a powerful message of cultural cooperation as the Qatar-Indonesia 2023 Year of Culture comes to an end.” Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer said: “We are delighted to announce the expansion of our global network with the introduction of our new operations to Medan. Our commitment to enhancing connectivity and offering passengers in Indonesia world-class travel experiences continues. We look forward to enabling travellers to experience the best of what Medan has to offer while seamlessly connecting them to the most popular destinations around the globe through our multiple-award-winning hub, Hamad International Airport.” Qatar Airways Senior Vice President – Easter Regions, Mr. Marwan Koleilat delivered a speech during the gala dinner and stated: “We are pleased to welcome Medan, our third gateway in Indonesia, into our extensive network comprised of over 170 destinations worldwide. This new expansion of operations further demonstrates Qatar Airways’ steadfast commitment to the Indonesian market. We’re looking forward to connecting travellers in Indonesia to remarkable global destinations.” President Director for PT Angkasa Pura 2, Mr. Achmad Rifai, said: "The opening of the Doha – Medan route today is a proud moment for Kualanamu International Airport. We are delighted that Qatar Airways, one of the best airlines in the world, has chosen Medan to expand its footprint. Travellers from North Sumatra now have a direct route  to the world via Qatar Airways’ hub in Doha. This route will greatly facilitate global connections and create new opportunities for international air freight transport from Medan as well.” The new direct service to Medan is operated by Boeing 787-8 Dreamliner, which includes 22 Business Class seats and 232 Economy Class seats. Synonymous with excellence, the inaugural flight included a curarted Indonesian menu onboard, featuring dishes such as Nasi Goreng with Beef Satay and Nasi Lemak with Prawn Sambal in Business Class, and Beef Rendang in Economy Class, as well as exclusive inaugural cupcakes and various other giveaways at both the departure and arrival gates. The city of Medan is the capital and largest city of the Indonesian province of North Sumatra. As a thriving economic hub and commercial center of the region, Medan attracts business travellers, while offering leisure travellers a mosaic of cultural diversity, scenic beauty and a unique blend of flavors. Flight schedule to Medan: Every Monday, Thursday and Saturday (all local time): Doha (DOH) to Medan (KNO) - Flight No. QR966: Departure 02:40; Arrival 13:30 Medan (KNO) to Doha (DOH) - Flight No. QR967: Departure 19:00; Arrival 22:15    

Asia

Archipelago International unveils Harper Hotel Medan

Indonesia’s hotel management group, Archipelago International, has officially opened its third hotel in Medan, this time under the Harper brand. Carrying out its mission to provide more favourable sanctuaries for all travellers in the city, Harper Wahid Hasyim Medan is designed with guests' comfort in mind, combining a strategic location with functionality, homely ambiance, and heartfelt service. "Immense potential" Located in the centre of Medan’s culinary and entertainment hub, Harper Wahid Hasyim Medan is just 15 minutes’ drive from various tourism spots such as Durian Ucok, Upside Down World Medan, Rahmat International Wildlife Museum & Gallery and various museums. “As the largest settlement outside of Java with its multiculturalism, Medan has immense potential. The recent development in infrastructure – within the airport, on roads, and various transportation alternatives – further positions Medan as an attractive and convenient travel destination for tourists and that is why Harper Wahid Hasyim Medan was born,” said John Flood, president and CEO of Archipelago International. Harper Wahid Hasyim Medan will be the second hotel under the Harper brand to open in Sumatra. The hotel provides 89 cosy rooms.

Airlines and Aviation

Etihad Airways Launches Flights to Medina

Etihad Airways has commenced flights from Abu Dhabi to Medina this week, further expanding the airline’s strong footprint in the Kingdom of Saudi Arabia and enhancing travel options for guests across religious, business and leisure segments. The resumed direct service connects Abu Dhabi with Medina, one of the most spiritually significant cities in the world and a key destination for visitors performing religious travel throughout the year. The route will support growing demand from pilgrims and travellers across the world seeking seamless connections to the Kingdom’s holy city. Medina becomes the latest addition to Etihad’s operations in the Kingdom, reinforcing the UAE’s national carrier as a major facilitator of travel to and from Saudi Arabia. With the launch of flights to Medina, Etihad will operate 93 flights per week to five cities across the Kingdom, flying four times per day to Riyadh, Jeddah and Dammam, and three services per week to Al Qassim. This expansion is part of Etihad’s ambitious growth strategy, announcing 31 new destinations in a year. Antonoaldo Neves, Chief Executive Officer at Etihad Airways, said: “The launch of Medina reflects our commitment to strengthening connectivity from Abu Dhabi to Saudi Arabia, one of our most important markets. Medina carries profound cultural and spiritual significance for millions of people, and we are honoured to provide convenient travel through Abu Dhabi to this culturally and spiritually important city. With this new route, we look forward to supporting religious travel and providing guests with greater access, choice and convenience through our home in Abu Dhabi.” Etihad will operate five weekly flights to Medina using its Airbus A321 aircraft, increasing to six weekly flights later this year. The service provides a smooth and comfortable journey for guests travelling between Abu Dhabi and the Kingdom, offering Etihad’s welcoming hospitality across both Business and Economy cabins. Medina welcomes millions of visitors annually to experience its deep-rooted Islamic heritage, historic mosques, and serene atmosphere. Travellers can explore sites of profound religious significance, vibrant local markets, and the city’s contemporary cultural attractions. Visitors connecting from Etihad’s extensive network onwards to Medina, can take advantage of a complimentary Abu Dhabi Stopover, with two free nights in one of Abu Dhabi’s top hotels.  Abu Dhabi offers a blend of enriching culture, modern architecture, and world-class entertainment, including the spectacular Sheikh Zayed Grand Mosque.  Beyond the mosque, the UAE’s capital offers a dynamic range of attractions on Yas Island and Saadiyat Island, from the Louvre Abu Dhabi, Team Labs Phenomena to the beautiful beaches or many theme parks. With Abu Dhabi’s strategic location, guests flying from Medina can also enjoy smooth connections to Etihad’s extensive network across Asia, Australia and Europe. Etihad’s Expanding Footprint The launch of Medina marks an important milestone in Etihad’s growth strategy, as the airline significantly expands its network across the Middle East, Africa, Asia, Europe, and North America. In October, the UAE’s national carrier inaugurated flights to Sumatra (Medan), Phnom Penh, Addis Ababa, and Krabi, while this November the airline has already launched flights to Chiang Mai, Hanoi, Hong Kong and Tunis.  Flight schedule Flight Number Departure Airport Departure Time Arrival Airport Arrival Time Frequency Aircraft EY631 AUH 08:55 MED 10:50 Tue, Thu, Sat A321 EY632 MED 15:40 AUH 18:55 Tue, Thu, Sat A321 EY633 AUH 14:30 MED 16:25 Wed, Fri A321 EY634 MED 20:25 AUH 00:10 Wed, Fri A321    

Events

Malaysia Healthcare Travel Council takes part in ASTINDO Travel Fair 2025

The Malaysia Healthcare Travel Council (MHTC) continues to advance its regional outreach through its participation at the ASTINDO Travel Fair (ATF) 2025 held in Medan, Indonesia.  As part of the Malaysia Healthcare Pavilion, MHTC led a delegation of nine world-renowned Malaysian hospitals, further reinforcing Malaysia's position as a trusted global destination for quality medical care and wellness.  Participating hospitals included two finalists from MHTC's Flagship Medical Tourism Hospital (FMTH) programme, namely Institut Jantung Negara (IJN) and Mahkota Medical Centre, as well as Cardiac Vascular Sentral Kuala Lumpur (CVSKL), Gleneagles Hospital Penang, LohGuanLye Specialists Centre, Northern Heart Hospital Penang, Penang Adventist Hospital, Sunway Medical Centre, and Sunway Medical Centre Penang. MHTC CEO Suriaghandi Suppiah said: "MHTC's participation at ASTINDO Travel Fair 2025 reaffirms Malaysia's commitment to strengthening healthcare partnerships in Indonesia, particularly across Sumatra, which remains one of our key markets for health travellers. Through initiatives like the Malaysia Healthcare Pavilion, we aim to showcase Malaysia's excellence in medical expertise, advanced technology, and warm hospitality that have made Malaysia a preferred choice for healthcare travellers from Indonesia.” Malaysia has long been recognised as one of the top destinations for medical tourism in Asia, attracting patients from neighbouring countries seeking specialised care in cardiology, oncology, orthopaedics, fertility, and wellness treatments. Aligned with national goals MHTC’s participation also aligns with the Malaysia Year of Medical Tourism (MYMT) 2026 campaign which centres on the theme Healing Meets Hospitality.  This campaign highlights Malaysia's world-class healthcare ecosystem that combines internationally accredited medical services with the nation's distinctive culture of care and hospitality. MHTC's involvement also complements Tourism Malaysia's participation at ASTINDO Travel Fair 2025, which promotes the upcoming Visit Malaysia 2026 (VM2026) campaign under the theme Malaysia: A Sustainable Destination & Rich in Culture.  Together, both organisations highlighted Malaysia's appeal not only as a leisure destination but also as a comprehensive hub for healthcare, wellness, education, and lifestyle tourism. A major regional event One of the largest tourism exhibitions in the region, this year’s ATF brought together travel agents, airlines, hotels, medical institutions, and tourism partners under one roof to showcase their offerings and foster cross-border collaboration. As such, the ASTINDO Travel Fair 2025 served as a vital platform for fostering collaboration between Malaysia and Indonesia across tourism and healthcare sectors.  Indeed, the participation of MHTC and its hospital partners exemplifies the synergy between medical excellence and hospitality that defines Malaysia's healthcare travel experience.

Agreements / Understandings / Contract Signings

Agoda inks partnership with Indonesian hotel management firm Archipelago

Digital travel platform Agoda announced a new partnership with Archipelago International, Southeast Asia’s largest privately owned hotel management company, earlier today, 3rd November. This new partnership aims to broaden traveler choice and strengthen both brands’ regional presence. This marks the first collaboration between Agoda and Archipelago International, uniting Agoda’s data-driven marketing and distribution capabilities with Archipelago’s strong regional brand presence.  The partnership aims to accelerate demand generation, improve conversion across multiple source markets, and empower partners with more effective ways to engage travelers and boost revenue performance.  A growing market According to Agoda senior vice-president of supply Andrew Smith: “Indonesia remains an important focus for Agoda's growth, and this partnership with Archipelago International aligns with that direction. The launch of the Archipelago Flagship Store leverages our technology and scale to better connect our large Asian customer base with their portfolio of trusted properties. We value this collaboration as it reinforces our local offerings and supports our collective success in this dynamic market.” Indeed, Indonesia has been growing in popularity, climbing the ranks to become the third most searched market on Agoda in 2025.  With Agoda data showing a 21 percent year-on-year increase in searches for travel to Indonesia, this partnership aims to capture the demand from both domestic and international travelers.   This rising interest is driven by travelers from South Korea with a 36 percent growth in searches, followed by Malaysia, Singapore, Australia, and Japan.  While Bali, Jakarta, and Batam Island remain among the most sought-after destinations, emerging hotspots like Labuan Bajo and Medan are rapidly gaining traction, recording a 66 percent and 47 percent year-on-year increase in searches respectively on Agoda. A dedicated hub Through this collaboration, 193 of Archipelago International’s properties across urban business hotels, leisure resorts, and boutique experiences are now available on Agoda platform via the newly launched Archipelago Flagship Store.  Unlike standard listings, Archipelago’s Flagship Store will act as a dedicated hub, showcasing its diverse range of properties to a growing pool of travelers from top origin markets and beyond, aligning with Indonesia’s increasing prominence as one of Agoda’s top searched destinations.  This dedicated brand hub will make it easier for travelers to discover, and book trusted Indonesian stays such as ASTON Anyer Beach Hotel, Harper Malioboro, Royal Kamuela Ubud, and The Alana Hotel and Conference. Likewise, this collaboration leverages Agoda’s multichannel marketing solution to enhance visibility and engagement for the group’s portfolio. As Archipelago International’s chief commercial officer Chris Legaspi puts it: “Partnering with Agoda enables us to connect our portfolio of trusted Indonesian hotel brands with a global audience. Agoda’s Flagship Store provides an innovative platform to share our brand story and engage travelers more meaningfully, while leveraging Agoda’s scale and marketing expertise to drive growth and revenue.”

Airlines and Aviation

Etihad Airways marks record with 300 Daily Passenger Flights

Etihad Airways has reached a new milestone in its growth story, now operating 300 scheduled passenger flights per day. This achievement is underpinned by strong growth in 2025, highlighted by an over 20% year-on-year increase in daily flights, positioning Etihad among the fastest-growing full-service airlines globally. It reflects the airline’s strongest performance to date, driven by operational excellence, sustained passenger demand, and continued network expansion. All 300 daily flights are scheduled passenger services, underscoring Etihad’s role in connecting people and cultures while advancing Abu Dhabi’s position as one of the world’s most connected and accessible cities. Captain Majed Al Marzouqi, Chief Operations and Guest Officer at Etihad Airways, said: “We are expanding the destinations we serve, the fleet we operate, and our talented workforce, all towards our goal of making Etihad the airline everyone wants to fly. This milestone reflects one of the fastest growth trajectories in the global airline industry, made possible by our people’s dedication and the trust of our guests. I would like to thank each of our guests who travelled on one of our 300 daily flights for being part of this remarkable journey.” “Year-on-year growth across all key metrics reflects the strength of our network and Abu Dhabi’s growing position as a global aviation hub. Our progress is efficient, sustainable and purposeful, driven by the dedication of our people and the continued trust of our guests. True to the meaning of our name, Etihad, which means union, we are committed to bringing people and possibilities closer together through seamless connectivity and world-class service.” Expanding in Every Dimension Etihad’s growth extends across its operations, network, and guest experience. In September 2025, the airline carried 1.9 million passengers, a 21% increase compared with the same month last year, maintaining a strong 89% passenger load factor. In the first nine months of 2025, Etihad has flown 16.1 million passengers, up 18% year-on-year, demonstrating sustained demand and effective network deployment. Etihad’s expansion continues to be matched by its investment in guest experience. The airline has maintained record levels of customer satisfaction, with a consistently high Net Promoter Score that reflects its ability to uphold exceptional standards even as it grows. This performance is supported by continuous enhancements to airport services, digital platforms and onboard products, reaffirming Etihad’s commitment to combining operational excellence with world-class hospitality and to creating memorable journeys for its guests. Network and Fleet Expansion The 300 daily flights milestone has been driven by one of Etihad’s most ambitious years of expansion. In September, the airline’s network capacity rose by 25% year-on-year, supported by fleet growth and a series of new route launches across key markets. The airline has launched or announced 31 new destinations in 2025, including Medan (Sumatra), Phnom Penh (Cambodia), Addis Ababa (Ethiopia) and Krabi (Thailand), bringing its global network to nearly 90 destinations. Europe has been a key growth market, with flights across the continent up 35% this summer compared with last year. Etihad’s operating fleet has grown to 115 aircraft, up from 96 in September 2024, reflecting one of the airline’s strongest years of expansion. This growth includes new A350s, 787 Dreamliners, the return of two additional A380s, and the airline’s new A321LRs, featuring private First Suites and lie-flat Business Class seats that elevate the travel experience on medium-haul routes and set a new benchmark for premium narrow-body travel. Our Gateway to Growth Etihad’s growth has been supported by its home at Zayed International Airport (ZIA), which provides the efficiency and modern infrastructure needed to support the airline’s expanding operations. With capacity for 45 million passengers a year and 65 gates, the airport’s advanced biometric systems and streamlined processes allow guests to move from kerb to gate in as little as 12 minutes. Exceptional lounges and premium facilities enhance every stage of the journey, enabling Etihad to deliver seamless travel as it grows its global network. Powered by People Etihad’s growth is powered by its people, whose expertise and commitment ensure the highest standards of safety, service, and performance across the airline’s global network. From operations in the air in Etihad’s modern cabins to operations on the ground in hangars and airport terminals, every team plays a vital role in delivering Etihad’s success. The airline welcomed 1,700 new employees in the first half of 2025, including more than 100 pilots and 1,000 cabin crew, while over 1,100 employees were promoted across the business. Earlier this year, Etihad launched its UAE National Talent Strategy to attract the brightest Emirati professionals across all areas of the business. The strategy includes specialised tracks for pilots, engineers, airport managers, and corporate talent, from fresh graduates to MBA holders. Over the next five years, Etihad aims to double its Emirati workforce, ensuring they play a vital role in their national carrier’s continued growth and success.    

Airlines and Aviation

Etihad Airways launches First Flight from Abu Dhabi to Peshawar

Etihad Airways  celebrated its inaugural flight to Peshawar (PEW), expanding its network in Pakistan and providing convenient access for travellers from Pakistan to the UAE, GCC and across Etihad’s wider network. The new direct service connects Abu Dhabi to Peshawar, the capital of Khyber Pakhtunkhwa province, a city renowned for its rich history, cultural heritage, and role as a gateway to trade and tourism. The route is expected to serve strong demand from the more than 1.5 million Pakistanis living and working in the UAE, while also enhancing two-way travel for trade, business and leisure. Peshawar becomes Etihad’s fourth nonstop destination in Pakistan, alongside Karachi, Lahore and Islamabad, further strengthening the airline’s footprint in the region and offering guests more choice and flexibility across its growing network. “The launch of Peshawar reflects Etihad’s commitment to building a robust global network. With Pakistan being home to one of the largest expatriate communities in the UAE, we are pleased to launch this new route offering more flexibility for the community’s travel needs,” said Antonoaldo Neves, Chief Executive Officer at Etihad Airways. “With this new service, we are going beyond connecting families and friends, we are also welcoming more visitors from Pakistan to discover Abu Dhabi as a vibrant global business and tourism destination.” Etihad will initially operate five flights per week to Peshawar, increasing to convenient daily flights commencing 20 November. The flights will be operated by Etihad’s Airbus A320 aircraft, offering 8 Business seats and 150 Economy seats, ensuring comfort, convenience, and Etihad’s renowned hospitality for all guests onboard. Etihad’s Expanding Footprint Flights to Peshawar launch as Etihad prepares for significant expansion across South Asia in the coming weeks. The UAE’s national airline will celebrate inaugural flights to the island of Sumatra (Medan) in Indonesia, Phnom Penh in Cambodia, Ethiopia’s capital Addis Ababa, and holiday paradise destination Krabi in Thailand in early October. In early November, Etihad will touch down for the first time in new destinations across Asia and North Africa including the Tunisian capital Tunis; Hanoi, the capital of Vietnam; Chiang Mai in northern Thailand; the bustling metropolis of Hong Kong; Algiers, Algeria’s capital on the Mediterranean sea; and Medina in the Kingdom of Saudi Arabia. Flight schedule   Flight Number Departure Airport Departure Time Arrival Airport Arrival Time Frequency Aircraft EY276 AUH 02:20 PEW 06:30 Mon, Tue, Thu, Fri, Sun A320 EY277 PEW 08:00 AUH 10:25 Mon, Tue, Thu, Fri, Sun A320    

Airlines and Aviation

Etihad Cargo Strengthens Connectivity

Etihad Cargo, the cargo and logistics arm of Etihad Airways, has announced an expanded winter schedule that will significantly increase belly-hold cargo capacity and enhance connectivity across its global network. The updated schedule introduces new routes to Hanoi, Hong Kong and Taipei, strengthening the carrier’s operations in Asia and providing greater access to some of the world’s fastest-growing cargo markets. To meet strong demand, Etihad Cargo will benefit from increased frequencies to a number of existing destinations, including Lisbon, Manchester, Warsaw, Atlanta and Bangkok, further reinforcing Abu Dhabi’s role as a leading global logistics hub. Between November 2025 and March 2026, Etihad Airways will progressively launch services to 16 new destinations, including Addis Ababa, Algiers, Almaty, Baku, Bucharest, Chiang Mai, Kazan, Krabi, Medan, Medina, Phnom Penh, Tashkent, Tbilisi and Yerevan. Stanislas Brun, Chief Cargo Officer, Etihad Cargo, said: “Our customers remain at the core of our strategy. This expanded winter schedule offers greater access to Etihad Cargo’s global network, providing more capacity, flexibility and reliable connections. Whether moving goods between continents or enabling rapid regional transport, we are committed to supporting industries with world-class cargo solutions.” The expanded winter schedule underscores Etihad Cargo’s role in driving trade flows between Abu Dhabi and key international markets. With increased frequencies and new destinations, the carrier is poised to support industries that depend on fast, reliable and efficient cargo services. By October 2025, Etihad Cargo will provide belly-hold capacity on over 880 passenger flights each week, rising to more than 1,000 flights weekly by March 2026, further strengthening global connectivity and customer choice.  

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