St Regis Macao general manager Stuart-Wayne Douglas recently received the Outstanding General Manager award at the Travel + Leisure China Awards 2024.
The awards ceremony was held at the Guangzhou White Swan Hotel in Guangzhou, China last 29th April.
Selected through rigorous evaluation by Travel + Leisure China’s editorial board and professional review panel, Douglas was assessed on professional expertise, operational performance and industry influence.
That said, this recognition celebrates Mr. Douglas’s visionary leadership which has elevated The St. Regis Macao to new heights of distinction since his appointment in February 2023.
Douglas said of the award: “True luxury lies in perfecting the art of anticipation. This honour reflects our team’s dedication to crafting experiences that exceed expectations, where every stay becomes an unforgettable narrative of refined hospitality.”
The art of leadership
Under Douglas’ stewardship, The St. Regis Macao has exemplified the St. Regis commitment to exceptional service, where every detail is thoughtfully considered and each guest interaction is elevated.
A leader with an unwavering commitment to discreet sophistication, Douglas has implemented his bold vision through innovative guest experiences while maintaining the highest level of service standards that are synonymous with the St. Regis brand.
His operational excellence has been particularly evident in the continued success of The St. Regis Bar, which he envisions remaining among Asia’s most celebrated drinking destinations.
