Douglas Quinby

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Douglas Quinby
Cultural Tourism

OTA bookings surge, direct sales decline globally

OTA bookings surge, direct sales decline globally

Global

Fans to travel in record numbers for 2026 events: Arival

Fans to travel in record numbers for 2026 events

Global

Events are the new anchor for travel: Arival

The latest report from Arival reveals a major shift in how younger travelers plan and spend.ย  Events from music festivals

Events

In the USA Affluent travellers drive half of experiences spend: Quinby

Douglas Quinby, CEO and Co-founder of Arival, openedย Arival 360 Washingtonย with a data-rich keynote that laid bare the trends reshaping the

Global

Gen Z solo travellers, popโ€‘culture itineraries and tech gaps set to reshape multi-day tour sector: Arival

Gen Z women travelling solo, popโ€‘cultureโ€‘inspired itineraries, and a widening technology divide between large platforms and smaller operators are among

Europe

Need for Sustainable Visitor Management paramount: Arival

Aย new reportย fromย Arivalย andย Destination Wayfinder, ‘Beyond Capacity: Managing Demand at Europeโ€™s Top Attractionsโ€™,ย highlights the growing strain on Europeโ€™s most popular travel experiences

Events

Multi-day tours poised to be travel experiencesโ€™ next high-growth frontier: Arival

The market for multi-day tours and experiences is growing, with global sales across roughly 10,000 operators topping an estimated US$89

Global

Travellers prioritise intimacy and convenience with shorter tours, smaller groups: Arival

The latest 2025 Tour Taker report byย Arivalย reveals a powerful shift in how European and U.S. travellers engage with day tours

Global

Enterprise attractions lag in distribution and tech adoption: Arival

ย Arival, the business intelligence and events company for the in-destination experiences industry, in partnership with GetYourGuide, a premier online marketplace

Attractions

OTAs make huge inroads in ‘attraction’ ticket sales: Arival ย 

Visitor attractions have seen a dramatic shift in distribution, with online travel agencies (OTAs) more than doubling their share of bookings since 2019.ย 

Global

Spain leads Europe in outlook for travel experiences: Arival

Spainโ€™s travel experiences sector is outperforming the global marketplace for tours and attractions.

Global

Experienced operators need to increase tech adoption: Arival ย 

Despite the growth of online channels, many operators still lack modern booking systems, potentially hindering their growth and efficiency.ย 

Global

Widening wealth gap in the experiences sector, with youngsters spending more: Arival

ย A recent study from Arival, reveals a widening wealth gap in the experiences sector; affluent travelers โ€“ particularly the young โ€“ are spending significantly more, while middle-income travelers are cutting back.

Global

3 in 4 travellers say outdoor activities are โ€œessential to their travelsโ€: Arival

New research from Arival reveals that outdoor adventure activities remain a popular choice for travellers, with 59% participating in such activities during their trips in 2023.ย 

Awards

Arival and TourReview announce 2024 Spotlight Awards finalists

Arivalย andย TourReview are thrilled to announce the finalists for the second annual North American Arival TourReview Spotlight Awards.

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