Douglas Quinby

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Douglas Quinby
Europe

Need for Sustainable Visitor Management paramount: Arival

A new report from Arival and Destination Wayfinder, ‘Beyond Capacity: Managing Demand at Europe’s Top Attractions’, highlights the growing strain on Europe’s most popular travel experiences

Events

Multi-day tours poised to be travel experiences’ next high-growth frontier: Arival

The market for multi-day tours and experiences is growing, with global sales across roughly 10,000 operators topping an estimated US$89

Global

Travellers prioritise intimacy and convenience with shorter tours, smaller groups: Arival

The latest 2025 Tour Taker report by Arival reveals a powerful shift in how European and U.S. travellers engage with day tours

Global

Enterprise attractions lag in distribution and tech adoption: Arival

 Arival, the business intelligence and events company for the in-destination experiences industry, in partnership with GetYourGuide, a premier online marketplace

Attractions

OTAs make huge inroads in ‘attraction’ ticket sales: Arival  

Visitor attractions have seen a dramatic shift in distribution, with online travel agencies (OTAs) more than doubling their share of bookings since 2019. 

Global

Spain leads Europe in outlook for travel experiences: Arival

Spain’s travel experiences sector is outperforming the global marketplace for tours and attractions.

Global

Experienced operators need to increase tech adoption: Arival  

Despite the growth of online channels, many operators still lack modern booking systems, potentially hindering their growth and efficiency. 

Global

Widening wealth gap in the experiences sector, with youngsters spending more: Arival

 A recent study from Arival, reveals a widening wealth gap in the experiences sector; affluent travelers – particularly the young – are spending significantly more, while middle-income travelers are cutting back.

Global

3 in 4 travellers say outdoor activities are “essential to their travels”: Arival

New research from Arival reveals that outdoor adventure activities remain a popular choice for travellers, with 59% participating in such activities during their trips in 2023. 

Awards

Arival and TourReview announce 2024 Spotlight Awards finalists

Arival and TourReview are thrilled to announce the finalists for the second annual North American Arival TourReview Spotlight Awards.

Australia

Digital channels surge as Australia, New Zealand experiences sector steams toward recovery

Online channels have become the leading way travellers book tours, activities and attractions in Australia and New Zealand, according to new research from Arival, the global research authority for the travel experiences sector.

Global

Experiences in travel are constantly changing 

Arival CEO and co-founder Douglas Quinby kicked off the Arival 360 event in Berlin by revealing the four major themes of this year’s event

Germany

Gen-Z travellers fuel demand for experiential tours, as interest in traditional sightseeing slips

Ahead of Berlin’s upcoming Arival 360 – the global conference for the tours, activities and experiences sector – Arival has revealed to European tour operators that U.S. travelers visiting the region this year are likely to take more tours than ever before, and younger travelers are less interested in sightseeing.

Germany

Hundreds of experience sector leaders to gather in Berlin for the Arival 360 Conference from March 2-4, 2024

Arival – the global research authority for in-destination experiences – has released the program and speaker roster for its annual Arival 360 Conference 2024, taking place in Berlin, Germany, from March 2-4.

Consumer

Gen Z spends 17 hrs per week consuming video content

Arival’s Vice President of Content, Stephen Joyce urged the experiences industry to “get serious about video”, after revealing that Gen Z is now spending 17 hours per week consuming video content on platforms such as TikTok and YouTube.

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