Wendy Wu Tours launches bookable agents’ website

Wendy Wu Tours has officially launched a new website enabling agents to book all escorted tours online for the first time. 

Agents can now book a group tour 24 hours a day in less than two minutes, find all the latest prices, tour information and campaigns, as well as managing their ‘Bambu’ points, the company’s agent reward scheme.

Individual commissions for each tour can be seen at the point of sale.

The technology behind the website is owned by Wendy Wu Tours and is the product of development, consultation and collaboration across the company’s global technology teams in the United Kingdom, Australia and China.

The website utilises responsive design, so travel agents can easily move back and forth between their desktop, laptop, tablet or mobile device when making a booking.

Streamlined navigation and a user-friendly dashboard allows travel agents to quickly find the tour information they need and book in record time.

Commenting on the reason why the company is introducing the new website, Joe Karbo, group chief executive said: “We have listened very carefully to our agents throughout the design process and have customised the portal with functionality specific to the trade.

"As a company, we are in the process of an ambitious global digital transformation overhaul and we’re putting agents at the centre of this change by delivering a site that dramatically speeds up the booking process, provides a seamless experience and allows agents to concentrate on giving a superior service to customers.”

Wendy Wu, founder and chairwoman, said: “The new agents’ website represents a significant milestone in our company’s history. Until now booking a niche destination like China and Japan has been a long and often time consuming process for agents.

"We appreciate our agents are busy and know how important time and speed is to give a superior service to customers, that’s why our website is now the fastest way to make a Wendy Wu Tours booking. With our award-winning tours and now a bookable website, we are bringing the best of specialist travel to our agents.”

To celebrate the launch of the trade bookable website, every agent who confirms a booking online from 22 June to 31 July will receive a £50 incentive which is automatically awarded to their online account; be entered into a draw to win a selection of prizes including hampers, action cameras, FitBits, Yo Sushi vouchers, cinema tickets and a place on a Wendy Wu Tours fam trip.