To provide greater convenience for its passengers, Hong Kong Airlines has partnered with Eternal East Bus Ltd (“Eternal East Bus”) and Japan’s Aladdin Group to introduce a range of complimentary airport transfer services, further enhancing the travel experience for its customers.
Wilson Yam, Vice President of Hong Kong Airlines, commented: "We are committed to providing high-quality value-added services that meet the needs of our customers. Our partnership with Eternal East Bus strengthens our strategic position within the Greater Bay Area's '1-hour living circle', while the INNN shared-ride service addresses the common travel challenges in Japan, such as expensive transport and complicated transfer arrangement. This enhances the overall competitiveness of our Osaka route and reinforces our competitive advantage."
He continued, "The launch of these complimentary airport transfer services not only provides our passengers with more travel options but also demonstrates our ongoing commitment to enhancing the customer experience. Looking ahead, Hong Kong Airlines will continue to optimise its services and pioneer more innovative 'ticket-to-door' models."
Enjoy a Complimentary Cross-Border Land Transfer Service with Eternal East Bus
From today until 31 December 2025, Hong Kong Airlines passengers presenting a valid boarding pass (either printed or electronic version) along with their travel documents at a designated Eternal East Bus counter can redeem a complimentary one-way cross-border coach ticket between Hong Kong International Airport and Shenzhen.
The ticket can be redeemed within a window of 15 hours before the scheduled flight departure or 15 hours after departure. This initiative is designed to offer greater convenience for cross-border travellers, helping to ensure seamless connectivity with their onward ground transportation.
Door-to-Door Transfers for Osaka Passengers with Japan's Aladdin Group
In addition, Hong Kong Airlines has entered into an exclusive partnership with Japan's Aladdin Group to provide the "INNN" door-to-door shared-ride airport transfer service for all passengers travelling on its Osaka route.
From 1 July to 31 December, passengers who book a flight to Osaka with Hong Kong Airlines can pre-book a complimentary transfer service. This allows them to enjoy a "ticket-to-door" experience, travelling effortlessly from Kansai International Airport directly to their accommodations or back to the airport for their return flight.
