DealsAway has introduced a "Deposit Rescue" offer to assist Australian travellers impacted by the collapse of AVG Travels. This initiative allows affected customers to offset their lost deposits against new international holiday packages booked through DealsAway.com. The offer provides a credit of up to 20% of the new trip value, subject to booking terms and individual assessment.

For instance, a customer who lost a $1,000 deposit with AVG Travels and books a $5,000 eligible DealsAway holiday package may have up to $1,000 offset against the new booking. To qualify, customers must present evidence of a cancelled or affected AVG Travels booking, proof of deposit or payment loss, and book a new eligible international package with a minimum value of $1,999.

Jürgen Himmelmann, Co-founder and CEO of DealsAway.com, stated, “Travel is built on trust, and we know how devastating it is when people lose money on a holiday they have saved for, planned and looked forward to. We cannot undo what has happened, but we can try to help affected travellers move forward.”

DealsAway.com, an Australian-owned online travel agency, is backed by The Global Work & Travel Group. The company emphasises the importance of checking industry accreditation, using credit cards, and taking out comprehensive travel insurance to avoid similar situations in the future. Himmelmann added, “Holidays should be exciting, not stressful, and our team is here to see whether we can help get travel plans back on track.”

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