Chaty.ai, an Australian conversational AI platform, has successfully closed a $1.15 million seed funding round to transform the global tourism sector. The funding will support the company's mission to redefine how tour, experience, and attraction operators serve their guests, addressing common industry challenges such as missed calls and high administrative burdens.

The platform offers a fully customisable 24/7 virtual phone call assistant, acting as an extension of an operator's team. Additionally, Chaty.ai has launched an online chatbot that can be embedded into operator websites, providing a seamless omni-channel customer experience. Founder James Greig stated, "This funding round is a testament to the shared vision we have with our early investors."

Chaty.ai's technology integrates with leading booking platforms like Rezdy, ROLLER, Fareharbor, and Bokun, allowing it to check live availability and facilitate bookings without human intervention. This integration helps operators capture more direct bookings and reduce administrative workloads, whilst providing immediate, personalised customer assistance.

With the new investment, Chaty.ai plans to accelerate product development, expand its engineering team, and increase its global market presence. The company aims to ensure that tour and experience operators worldwide can leverage AI-driven guest experiences, enhancing operational efficiency and customer satisfaction

This story was selected and published by a human editor, with content adapted from original press material using AI tools. Spot an error? Report it here.