The Council of Australian Tour Operators (CATO) and Axelo, a cybersecurity and technology group, are collaborating to present a webinar on 4 August, aimed at addressing the challenges and opportunities of artificial intelligence (AI) in the travel industry. As AI adoption accelerates, many travel businesses are using systems that may not be fully secure, posing risks to sensitive data such as passport numbers and banking details.

The webinar, featuring Axelo CEO Nik Devidas, will explore several critical topics. Attendees will learn where AI can genuinely save time and where it may inadvertently create additional work. The session will also cover how to assess the reliability of AI outputs, the capabilities of AI agents, and the importance of human oversight. Additionally, the webinar will discuss data risks associated with free AI tools, ownership of AI-generated content, and compliance with Australian privacy laws.

Mira Yates, Director of CATO and Education, emphasised the importance of the event, stating, “Our webinar with Axelo will give members clear guidance and assurance about AI’s limitations and tools for using it safely.” Nik Devidas added, “AI is a very powerful product that, if used correctly, will boost your business but at the same time, managing cybersecurity risks is essential.”

This initiative is crucial for travel professionals looking to harness AI's potential whilst safeguarding their operations. The webinar promises to provide actionable insights and practical tools for ethical AI use in the travel sector

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