Ruby Garcia has been appointed as the new General Manager of Phulay Bay, a Ritz-Carlton Reserve in Krabi, Thailand. With over 20 years of experience in luxury hospitality across Asia, the Caribbean, and the US, Garcia returns to the resort where she previously served as Director of Operations and General Manager from 2017 to 2018.
Garcia's career includes roles with prestigious hotel groups such as Mandarin Oriental and Four Seasons. Her tenure at Phulay Bay was marked by strong guest satisfaction and significant long-term investments. After a successful period as the opening General Manager of COMO Metropolitan Singapore, she brings fresh insights and a deeper appreciation for Phulay Bay's unique offerings.
Recognised as a "General Manager of the Year" finalist at the 2026 Stelliers Asia Awards, Garcia is committed to enhancing Phulay Bay's reputation. Her vision focuses on wellness, gastronomy, and locally-inspired activities, aiming to deepen guests' connections to Krabi and Thai culture. "Returning to Phulay Bay is incredibly meaningful. In many ways, it feels like coming home to family," Garcia stated, emphasising the resort's unique soul and the warmth of its team.
Phulay Bay, the first Ritz-Carlton Reserve property, offers 54 villas with private plunge pools and a range of luxurious amenities. Garcia's leadership is expected to further elevate the resort's standing as a premier destination for authentic and exotic experiences.
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