Accor, the largest hotel operator in the Pacific, has announced the winners of its 2026 Accor Pacific Awards, recognising outstanding achievements in hospitality across Australia, New Zealand, and the Pacific. The awards, presented annually, celebrate exceptional performance, innovation, and service within Accor's network of over 400 hotels in the region.
The awards spanned ten categories, highlighting excellence in areas such as guest service, team engagement, sustainability, and food and beverage innovation. Notably, Peppers Seaport Launceston was named Hotel of the Year and also won the Operations Excellence award, underscoring its top operational performance.
Other winners included Novotel Sydney on Darling Harbour for team engagement, ibis Sydney Barangaroo for guest experience, and Mercure Alice Springs Resort for sustainability leadership. The awards also recognised Pullman & Novotel Sydney Olympic Park for food and beverage innovation and Pullman Adelaide for creative business transformation.
Adrian Williams, Chief Operating Officer of Accor in the Pacific, praised the dedication of the teams, stating, “The Accor Pacific Awards celebrate the extraordinary commitment of our teams and hotels across the region. From guest experience and operational excellence to sustainability and community engagement, these winners represent the very best of what hospitality can achieve.”
The awards not only highlight the achievements of individual hotels and teams but also set new benchmarks for the hospitality industry in the Pacific, showcasing Accor's commitment to responsible hospitality and community engagement
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