airBaltic enhances unaccompanied minor service

Latvian airline airBaltic has significantly improved its unaccompanied minor service, dedicated for children between the ages of 5 and 17 travelling alone. From now on, parents or guardians will have to accompany their minor until the boarding gate instead of waiting flight departure in public area.

The service ensures that the child is under the supervision of the airline from boarding until the child has met his parent or guardian upon arrival at the destination.

Laura Vecvanaga-Puķīte, senior vice president, ground operations and customer care of airBaltic said, “Each year we have over 1000 passengers traveling as unaccompanied minor. The service is becoming more popular, and we wished to improve it further. Together with Riga International Airport we were able to execute changes in procedures. Therefore, now parents or guardians will have the opportunity to spend longer time with their children travelling alone, taking children up to boarding gate.”

The airBaltic unaccompanied minor service is available for children aged five and over, if the legislation of the child’s country of residence permits it. For children 5-11 years of age this service is mandatory but for children 12-17 years of age, the service is optional if requested by their parents or guardians.

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