The Australian Travel Industry Association (ATIA) is actively supporting tour operators and travel agents across Australia as the flooding crisis in Nepal and China continues to unfold. Working closely with the Department of Foreign Affairs and Trade (DFAT), ATIA has distributed tailored communications toolkits to its members to bolster existing emergency protocols.

ATIA Director of CATO and Education, Mira Yates, expressed sympathy for those affected, stating, “This is a terrible tragedy and our hearts go out to all those who are impacted. It’s also a difficult time for many of our members, who may be affected by the flooding in Nepal and China.” She emphasised the importance of providing practical tools, such as customer email templates and the latest DFAT advice, to help members support their travellers effectively.

The association remains in constant communication with DFAT to ensure members receive timely updates as the situation evolves. Yates added, “Right now, our priority is making sure no one in the industry is dealing with this on their own.”

ATIA represents a significant portion of Australia’s travel industry, which transacted $26.9 billion in retail bookings in the 2025/2026 financial year. With 92% of its members being small businesses, the association plays a crucial role in supporting the sector, which employs a dynamic workforce predominantly composed of women.

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