Human Resources
Hotels turn to agentic AI and robotics as labour shortages persist into 2026
In recent years, we have seen hotels throughout the world adopt various technologies to improve operations as well as the overall guest experience.
West Asia tourism tanking as Iran conflict enters second month
Tourism, one of the key contributors to the regional economy, has taken a serious hit and the West Asian industry is presently losing US$600 million in tourism revenues every day according to the World Travel & Tourism Council (WTTC).
Hospitality Connect expands nationally, impacting 4,000 students
Hospitality Connect expands nationally, impacting 4,000 students
AHLA: Hotels face rising costs and staffing challenges
Hotels face rising costs and staffing challenges
Travel firms cut agent turnover by 95% with co-sourcing
Travel companies adopting specialised co-sourcing models have seen a dramatic 95.3% reduction in agent turnover.
Hospitality firms pivot to tech, niche markets as regional wars dent travel demand
The pressing question we need to ask is this: Is there such a thing as truly crisis-proof hospitality?
Female leaders reshape hospitality as traveller demands shift toward personalisation
As we mark International Women’s Day, we cast the spotlight on how women have been among the prime movers of change for the fields of travel, tourism, aviation, and especially hospitality.
Women take the lead at Accor and Araneta Hotels Inc
At Philippine Accor properties Novotel and ibis Styles Manila Araneta City, leadership enters a defining new chapter, one where women are at the fore.
Tourism schools must pivot to digital training as industry faces rapid transformation
In one of our recent features, we highlighted how a lack of updated training and outdated curricula stand to adversely
RIU launches educational projects in Bahamas and Jamaica
RIU launches educational projects in Bahamas and Jamaica
Hozpitality launches leadership academy in US
Hozpitality launches leadership academy in US
Tourism revenues hit $2.2 trillion as training gaps threaten future growth
As education and training have a great deal to do with the type of tourism professionals currently practicing, we pose a question to industry professionals: is it time to rethink tourism education on both regional and global levels?
Indonesia targets $16B in tourism investment as sector hits new peaks
Whenever the world thinks of tourism in Indonesia, it is almost automatic that their thoughts turn to either Bali or
Archipelago discusses the integration of technology and human engagement at its 2026 Commercial Summit
Indonesian hospitality management company Archipelago successfully concluded its 2026 Commercial Summit which ran from 10th to 13th February.
AIME 2026 pivots to behavioral science as event industry faces high-pressure burnout
Insights on human resilience and the priorities that matter were what AIME 2026's Knowledge Monday imparted to attendees on 9th February at the Melbourne Convention and Exhibition Centre.
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