Experience Hub, the trade and promotion arm of Yas Island Abu Dhabi, one of the world’s fastest-growing leisure and entertainment destinations, has introduced a plethora of key initiatives to enhance the trade partner experience and support the travel industry for a post-COVID-19 future.
The announcement, made on the first day of Virtual ATM 2020, comes as part of Experience Hub’s commitment to developing, strengthening and investing in strategic trade relationships.
“Whilst the way we do business in the travel and hospitality industry has changed significantly, our Experience Hub team all around the globe has worked hard around the clock to ensure that our partners receive the level of service they expect and deserve”, said Liam Findlay, general manager of Experience Hub.
“Investment in a robust infrastructure will ensure that we continue to engage in an open dialogue with our key partners about Yas Island’s phased re-opening strategy, which is designed to mutually benefit all travel stakeholders in global recovery. The health and well-being of all our B2B and B2C stakeholders is our top priority as we prepare for the welcoming of visitors to Yas Island.”
Specialist training and upskilling of global teams is also a core focus in response to new ways of travelling and enhanced safety measures globally. In order to further support travel professionals, it has also increased the content for Yas Expert online destination, allowing trade partners to have access to in-depth online modules on Yas Island Abu Dhabi’s award-winning attractions, unmissable leisure experiences, on-island stays and itinerary planning facilities.