Provide consultation and offer professional advice to clients on necessary procedures
-Walk clients through procedures to ensure mutual understanding regarding treatments
-Provide massages by assessing client condition and complaints to relax muscles
-Address client’ needs and concerns efficiently and effectively to turn unhappy customers into return guests
-Build rapport and establish good relationships with clients to ensure customer retention
-Promote and up-sell products, services and packages where necessary
-Manage and maintain the salon’s tidiness and cleanliness