FCM – Corporate Travel Specialist, Boston, MA

Flight Centre Travel Group
Massachusetts
Industry : Travel Agent or Tour Operator
Sector : Travel Agent (Retail/Leisure)
Function : Corporate & Group Travel
Type : Full time

Job Description

Corporate Travel Specialist – Boston, MA
This role will have you arranging domestic and complex international travel for busy executives including air, car hotel and ground transportation.
Before you begin your role, you will spend one to two weeks (paid) training remotely. Once you have completed your training online, our new hires participate in a week of comprehensive classroom style (paid) training. This program will boost your knowledge, train you on contract airfares and sharpen your Sabre skills. Our corporate travel agents handle the air, car, rail and ground transportation bookings as well as the ticketing, changes and the exchanges, our Learningcurve Training Program will help to prepare you with the necessary skills to be successful.    
You will also need to offer exceptional customer service to satisfy our business traveler’s needs. We encourage our Corporate Travel Agents to study the travel polices of our corporate accounts and develop a relationship with them so, essentially, when our valued business travelers have the need for business travel arrangements, they rest assured that their business travel needs are in the hands of a dedicated team of Corporate Travel professionals they trust and are on a first name basis with.  
Our business hours are 8:00 AM to 8:00 PM, Monday – Friday.
A typical schedule will include 40 hour work week with five 8 hour shifts. Be prepared to work an evening shift until 8:00 PM once or twice a week.
What You Will Need:
Experience in Corporate Travel required     
Sabre skills required 
Experience with complex international fares strongly recommended
Experience with complex ticketing & exchanges is preferred
Professional & service-oriented mentality
Impeccable business acumen
High attention to detail
Geography and international destination knowledge is necessary.
Must have the ability to effectively multi-task while maintaining professional rapport with corporate clients.
Candidates should possess decisive and successful problem solving skills. 
Strong written communication, interpersonal and organizational skills
Skilled in usage of a personal computer and various software packages 
What FCTG USA can offer you:
Benefits Include:
Generous remuneration structure
Travel perks/discounts.
Health & Wellness Programs and Employee Financial Wellness Services
Generous paid-time off policy 
National/International Award Nights and Conferences
Diversity & Inclusion initiatives
Benefits including vision, medical, and dental
Employee Assistance Program
401k program with partial match
Employee Share Plan
Global career opportunities in a network of brands and businesses
Ongoing training and professional development
Fun and flexible work environment
Proud Corporate Social Responsibility platform through the Flight Centre Foundation and Brighter Futures program supporting nominated charities through Workplace Giving, Volunteering and Fundraising.
Employee giving program
Annual Charity Trip
Office Environmental Program
1 Volunteer Day per Calendar Year
Any offer of employment in the USA that would require you to attend an office location or company event is contingent upon providing proof of Covid-19 vaccination prior to your start date, subject to approved medical and/or religious exemptions, in accordance with applicable law.
Please note this is a hybrid role and will at times require you to work from an FCTG location once our return to the office plan is announced. 
Location – Boston, MA 
The role can be performed onsite, remote or on a hybrid schedule, in compliance with the Company’s Remote and Flexible Work Policy.
For this position, we anticipate offering an annual salary of $50,000-$58,000 depending on relevant factors, including experience, geographic location and performance. The annual salary range listed represents the total compensation package, excluding benefits, but which includes achievable commission and incentives.
If this sounds like the opportunity you have been waiting for and you would like to be part of our award winning culture then APPLY NOW.
Travel is booming once again,  and our roles are being filled quicker than a nonstop from London to New York.  We thank all candidates for their interest; however, only those selected to continue in the process will be contacted.
FCTG USA is an affirmative action-equal opportunity employer searching for talented people who have a desire to build a rewarding, fun, and exciting career with a company that loves to celebrate your success! Please contact careers@us.flightcentre.com if you need any assistance. 


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